Iceland Foods Reviews

2.6 Rating 417 Reviews

38 %

of reviewers recommend Iceland Foods

Company Reviews

Questions

Metrics

2.6

Based on 417 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Iceland Foods deliver? How long does Iceland Foods take to deliver? Does Iceland Foods deliver on time? How is accuracy and good condition of items delivered by Iceland Foods?

Returns

Customer Service

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How long does Iceland Foods take to deliver?

Helpful Report

(3 weeks ago)

Iceland Foods normally delivers next Day.

Helpful Report

(3 weeks ago)

71.15%

Industry Average

“ I am not very happy, my delivery was meant to be 3 to 5. At 5.30 rang them only to be told that the van has broken down. Rang them several times told various times, my delivery finally came at 8.40. I was not very happy, as this is the 4 time my delivery has been late. Will not be using online delivery again. ”

- Mrs Gill

“ The Iceland delivery people are lovely always helpful rh8 ”

- Sandra Bromfield

“ At the beginning of Lockdown they were the only supermarket I could get a delivery from. ”

- Edwina Lowe

Iceland Foods Reviews

Delivery - Fast