Iceland Foods Reviews

2.5 Rating 487 Reviews

36 %

of reviewers recommend Iceland Foods

Company Reviews

Questions

Metrics

2.5

Based on 487 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How long does Iceland Foods take to deliver?

Helpful Report

(4 days ago)

Iceland Foods normally delivers next Day.

Helpful Report

(4 days ago)

69.84%

Industry Average

“ I have to say excellent customer service from nicole in aldershot, i accidently sent my shopping order to my daughters address and she was on holiday, i called them and they rearranged the delivery to me the same day within two hours and were really helpful and friendly - absolutely brilliant ”

- nicola best

“ I order the day before delivery for the large boxes of washing powders and liquids. ”

- Toms

“ Home delivery is Superb, Abdul very helpful, ”

- Anonymous

Iceland Foods Reviews

Delivery - Average