Iceland Foods Reviews

2.5 Rating 480 Reviews

36 %

of reviewers recommend Iceland Foods

2.5

Based on 480 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Iceland Foods deliver? How long does Iceland Foods take to deliver? Does Iceland Foods deliver on time? How is accuracy and good condition of items delivered by Iceland Foods?

Returns

Customer Service

How can I contact Iceland Foods? How quickly does Iceland Foods resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Iceland Foods.

Visit Website

How quickly does Iceland Foods resolve customer queries?

(3 weeks ago)

Greater than 50% of reviewers feedback is Iceland Foods takes over a week to resolve customer queries.

(3 weeks ago)

59.52%

Industry Average

“ Iceland promised a refund and customer service said they are refusing to refund me so I’m having to go via my bank. ”

- Anonymous

“ Appalling customer service, supposed to give 10% discount to over 60s, the checkout guy at Cramlington, wouldn't give me it ”

- Steven Monaghan

“ rang customer service. ”

- frederick windsor