Iceland Foods Reviews

2.6 Rating 418 Reviews

38 %

of reviewers recommend Iceland Foods

Company Reviews

Questions

Metrics

2.6

Based on 418 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Does Iceland Foods deliver on time?

Helpful Report

(4 days ago)

Greater than 69% of reviewers feedback is Iceland Foods normally delivers on time.

Helpful Report

(4 days ago)

68.52%

Industry Average

“ Ordering online ,good delivery options and rarely have any thing substituted.Plenty of offers and choice ,I was able to get everything I needed and found them invaluable. Good communication and emails with updates and offers. Bonus of a free delivery over £40 .will continue to use. ”

- Julie Gowler

Iceland Foods Reviews

Delivery - Average