Iceland Foods Reviews

2.5 Rating 514 Reviews

35 %

of reviewers recommend Iceland Foods

Company Reviews

Questions

Metrics

2.5

Based on 514 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Does Iceland Foods deliver on time?

Helpful Report

(1 week ago)

Greater than 63% of reviewers feedback is Iceland Foods normally delivers on time.

Helpful Report

(1 week ago)

69.64%

Industry Average

“ I have to say excellent customer service from nicole in aldershot, i accidently sent my shopping order to my daughters address and she was on holiday, i called them and they rearranged the delivery to me the same day within two hours and were really helpful and friendly - absolutely brilliant ”

- nicola best

Iceland Foods Reviews

Delivery - Average