“I ordered an item via click and collect but was never notified by the store (Bradford) that I could collect it. I emailed JYSK to enquire about this but never received any response except for the computer generated acknowledgement of receipt of my email.
I have shopped once in person at the Bradford store and, if the lacklustre, unmotivated and frankly anti-social guy on the till was anything to go by JYSK obviously, sadly, don't give two hoots about their customers.”
“DO NOT BUY THE CHEAP GOODS THEY ARE SELLING I went into the Cannock beach to purchase some furniture the staff was not very friendly never asked if I need any help after looking around I went to purchase some furniture I asked how much for all the items with delivery I was told a price I said ok can I order please then to be told oh sorry I worked it out wrong and it was more I said ok and paid for items to be delivered on the day the items was delivered the boxes looked like they had been thrown about I think they should be ok as it’s probably got good packing on opening my first box which had been taped together to find the first piece damaged I called the Cannock store to be told I need to go on live chat which I did to be told I need to call the store I did explain I had already done this and was told to do live chat I have asked for a manager to call me but still waiting I am really not happy with the service or it’s cheap products”
“I ordered 4 glass solar lights. They arrived 8 hours after the time I was given.
They were in their normal box with an address label stuck on it. No attempt to wrap them safely or label them fragile.
When I opened the box 2 were ok, one was in smithereens and the other had large cracks in it.
I emailed customer service straight away and received an auto email followed a day later by another one
Since then I've heard nothing other than a request to complete a questionnaire.”
“Didnt realize when ordering items come from abroad or wouldnt not have ordered its only 2 garden chairs i did wonder why such high delivery charges at the time summer will be over by the time i receive them”
“WORST EXPERIENCE EVER! .. DO NOT BUY A MATTRESS FROM THEM THEY ARE RUBBISH (zero quality) AND WILL NOT HONOUR 25YR GUARANTEE... Not worth the effort, poor dismissive customer service, WILL NEVER EVER BUY ANYTHING FROM THEM AGAIN”
