Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.72

4.7 Rating 1,584 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed. Perhaps not the most accessible by phone but the email responses were always rapid, constructive and considered. Delivery of material was likewise - on time and well handled. Thank you”

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Posted 3 years ago

Thank you so much, David, for your 5-star rating of Online Insulation Ltd! We are very impressed with your review and very appreciative that you have chosen to become a repeating customer of our services. Your kind words about how quickly we respond to emails, as well as our punctual delivery of material are truly encouraging. We are so glad that we were able to meet your satisfaction. Thank you again!

Posted 3 years ago

“Spot on service”

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Posted 3 years ago

Thank you so much for the 5 stars, David! We really appreciate you taking the time to leave a review. We're so glad to hear that you had a positive experience with our spot on service. We really value customers like you who come back again and again. Thank you!

Posted 3 years ago

“delivered on day requested & right up to door. good communication.”

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Posted 3 years ago

Thank you so much, Richard, for your 5 star rating of Online Insulation Ltd! We are delighted to hear that we delivered on the day requested and right up to door with good communication. We really appreciate your recurrent custom!

Posted 3 years ago

“Excellent service, competitive prices and speedy delivery. Will definitely use these guys again.”

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Posted 3 years ago

Thank you so much, Nick, for the amazing 5 star rating and for your kind words about our Excellent service, competitive prices, and speedy delivery! We are honored to be your choice for insulation services and are glad to hear you will be using us again and that we exceeded your expectations. We look forward to being of service to you in the future!

Posted 3 years ago

“Ordering was simple as the website is well laid out and easy to find the products required. Delivery was faster than quoted but worked out to my advantage. Prices are competitive and the driver gives advance notice of delivery time. Brilliant.”

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Posted 3 years ago

Thank you so much Bob for the 5-star rating of Online Insulation Ltd! We are so glad you found ordering to be straightforward and that the website is well laid out. We are thrilled that you received delivery faster than quoted and that the prices are competitive. We appreciate that you've been a loyal and repeating customer - we truly value your business!

Posted 3 years ago

“Prompt delivery after the Christmas break and really helpful delivery driver”

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Posted 3 years ago

Thank you so much David for your 5 star rating! We appreciate your kind words regarding our prompt delivery after the Christmas break and our helpful delivery driver. We are grateful to have the privilege of serving you. Thank you for being a loyal, repeat customer!

Posted 3 years ago

“Easy to order, great price and delivery. Many thanks Andy”

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Posted 3 years ago

Thank you so much, Andy, for your 5-star rating of Online Insulation Ltd. Your feedback about our easy ordering process, great price and delivery is highly appreciated. We are delighted to have your trust in our services. Thank you for your kind words!

Posted 3 years ago

“Didn't handle this order personally. Didn't have in stock themselves. They just sent to another company who didn't have enough stock. Now my job is held up”

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Posted 3 years ago

Hi Stephen, We are not sure that this review is for us. It’s currently the 11th and your delivery is booked for the 13th as requested. We can’t of been late for a delivery before the delivery is due.

Posted 3 years ago

“Fantastic”

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Posted 3 years ago