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Online Insulation Ltd Reviews

4.7 Rating 1,549 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

4.7

Based on 1,549 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Bilal Mohammmed

Online Insulation Ltd 5 star review on 16th May 2025

Online Insulation Ltd 5 star review on 13th May 2025

Online Insulation Ltd 5 star review on 30th July 2024

Online Insulation Ltd 5 star review on 30th July 2024

Online Insulation Ltd 5 star review on 29th September 2023

Phillip Heather

Online Insulation Ltd 5 star review on 29th September 2023

Phillip Heather

6

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Good value for money,delivery on day booked and on time. Driver very helpful and unloaded products were we wanted it,be ordering again soon,”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Haven’t used insulation yet but all looks good. Gave weeks notice for delivery and it was delivered as asked. Would definitely use online insulation again.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Good prices, came on time don’t waste your money on b&q or wickes or any other big company’s nearly double price.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Product was good and the driver who delivered them was excellent”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Great price, very helpful to add a could of extras after I’d paid. Happy with the service.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Quick delivery all perfect”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Very competitive price, reliable and quick delivery”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Prompt delivery, great service.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“I was very pleased with the product, and the delivery. The driver was very good, and carried the order through to my garage for me. Thank you.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Items delivered on time, safely and covered in waterproof packaging on a pallet.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“The delivery was right on time. The product was delivered in very good condition. The driver was extremely polite. I would certainly recommend this site. The product was insulation. Julie Andrews”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Easy order.good product.fast delivery All fine.”

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Posted 3 years ago

Thanks for your 5-star review. We really appreciate it.

Posted 3 years ago

“Good experience, delivered on the day arranged, minor damage to one sheet of plasterboard but nothing to bad.”

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Posted 3 years ago

“Great speed, great service”

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Posted 3 years ago

“A1”

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Posted 3 years ago

“Very fast delivery and great service”

Online Insulation Ltd 5 star review on 19th October 2022

Online Insulation Ltd 5 star review on 19th October 2022

Online Insulation Ltd 5 star review on 19th October 2022

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Posted 3 years ago

“Great delivery on time Thank you”

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Posted 3 years ago

Thanks for your 4-star review. We really appreciate it.

Posted 3 years ago

“Ordering process very simple and straightforward, competitive pricing and quick delivery. However, the actual delivery of the order was not good. I was given a 2-hour delivery time slot and a tracking reference. The tracking system was useless and gave me no information whatsoever. 15 minutes after the end of the time slot I rang the number given and was told the driver was on his way and would be with me within 30 minutes. After 45 minutes I rang again and was told he was on his way, they couldn’t contact the driver, they had no idea where he might be and anyway, Sharon, the girl I spoke couldn’t do anything because she was in sales and had nothing to do with deliveries. Really unhelpful and refused to acknowledge that there was any fault on their part. No apology for me having wasted a whole morning, etc. The delivery finally turned up an hour late. Driver was sorry and seemed totally unaware that he was late. All in all, not very happy. A fair amount of damage to the boards although not bad enough to warrant exchanging or returning. The delivery company was CCF/Travis Perkins.”

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Posted 3 years ago

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Online Insulation Ltd is rated 4.7 based on 1,549 reviews