Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,555 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,555 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was quick . And fitting it was easy once you got the hang of it”

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Posted 4 years ago

“Excellent service and best prices online I could fine”

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Posted 4 years ago

“Very pleased with the whole operation from ordering to delivery”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Delivered on time and was updated every minute”

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Posted 4 years ago

“Good on price and fast delivery. My second order from. them. Will use again.”

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Posted 4 years ago

“Fabulous service, delivery driver was really friendly. Would highly recommend.”

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Posted 4 years ago

“The Reticel insulation boards were delivered earlier than expected. All intact and well wrapped. Thank you A happy customer”

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Posted 5 years ago

“Great price and quick delivery, would recommend to anyone.”

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Posted 5 years ago

“Celotex delivered quickly and without hassle. Good all round service , good quality and the best price too.”

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Posted 5 years ago

“Having checked prices found online insulation to be most inexpensive. Having order I needed to amend it which I managed to do without any problems having used webchat/email to confirm revised order. Order arrived on time and in good condition. Absolutely no hassle even though delivery was on a very big lorry.”

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Posted 5 years ago

“Bulk purchase of 15 x 2400x1200x100mm PIR boards, best price I could find. Unfortunately only 1 board was delivered. However, spoke to Rob at OnlineInsulation and within 6hours the remaining 14 boards were delivered, enabling me to keep my Schedule of Works on track. Excellent service and thank you for saving me a big rescheduling headache!”

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Posted 5 years ago

“Hi good service good price and prompt delivery what more can you ask for will use again”

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Posted 5 years ago

“Quick delivery good communication”

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Posted 5 years ago

“Very good service ever though we were in lockdown and the staff were working from home”

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Posted 5 years ago

Hi Neil, Our aim is to provide the best service. Thanks for your review.

Posted 5 years ago

“Excellent value for money fantastic customer service”

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Posted 5 years ago

Hi Suzanne, Thanks so much for your review.

Posted 5 years ago

“Excellent service”

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Posted 5 years ago

Hi David, Thanks so much for the review.

Posted 5 years ago

“Top quality products at the right price, prompt delivery”

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Posted 5 years ago

Good Afternoon Bardhyl Bileri, We are pleased that you were happy with your delivery and products. Thankyou for your review.

Posted 5 years ago

“Not only was the service excellent. The order arrived before the time i was expecting it. All in all i very pleased. I would definitely recommend you to anyone. Thank you.”

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Posted 5 years ago

Good afternoon Danny, Its great to hear you're happy with the service you received from us. Thanks for the review.

Posted 5 years ago

“Great price, quick delivery”

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Posted 5 years ago

Hi Julie, Thanks for your review. We're very pleased that you are happy with our service.

Posted 5 years ago

Online Insulation Ltd is rated 4.7 based on 1,555 reviews