Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.72

4.7 Rating 1,584 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, delivered on time, kept updated and great prices will definitely be using again soon. also driver very very friendly and helpful would certainly use again”

Helpful Report

Posted 3 years ago

Thank you so much, Kuldeep, for the amazing 5-star rating for Online Insulation Ltd! We truly appreciate your kind words and it's wonderful to hear that ordering from us was easy and that you found our prices to be great! We're also so glad to hear that you were kept up to date with delivery as well as the driver being very friendly and helpful - we're thankful for your loyalty and for being a returning customer.

Posted 3 years ago

“Excellent service with good communication and customer service”

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Posted 3 years ago

Thank you so much, Joanne, for your 5 star rating of Online Insulation Ltd! We are so glad to hear that you had an excellent experience with our service, communication and customer care. We are even more pleased to hear that you remain a loyal and returning customer. We appreciate your business and your kind words, and hope to keep you as a customer for years to come. Thank you!

Posted 3 years ago

“The best! Promptness and correctness!”

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Posted 3 years ago

Thank you so much Renata for leaving us a 5 star rating! We really appreciate you being a repeat customer and taking the time to leave such a positive review. We are so thankful for your kind words "The best! Promptness and correctness!" It means so much to us here at Online Insulation Ltd.

Posted 3 years ago

“Good price and on time”

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Posted 3 years ago

Thank you Faiz for your 5 star rating of Online Insulation Ltd. We appreciate your kind words about our good price and on-time delivery. We also thank you for being a customer and for your continued support and loyalty.

Posted 3 years ago

“Excellent service, arrived on time on the day I wanted I would definitely use these again.”

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Posted 3 years ago

Thank you for your fantastic 5 star rating and for such a fantastic review, David! We are so glad that you had an excellent experience with Online Insulation Ltd with our great service and punctuality. We truly appreciate your loyalty and look forward to having you as a returning customer!

Posted 3 years ago

“As always, a great service and the delivery date requested is always met. Highly recommend”

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Posted 3 years ago

Thank you so much for the 5 star rating and your kind words! As always, we are thrilled to know that our customers are satisfied with our great service and timely delivery. We appreciate your loyalty and the fact that you continue to choose Online Insulation Ltd. for your insulation needs. Thank you for your continued support!

Posted 3 years ago

“Excellent price excellent service excellent communication excellent delivery”

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Posted 3 years ago

Thank you so much for the 5 star rating of Online Insulation Ltd, Nezar! We are glad that our excellent price, service, communication and delivery has made you a repeating customer. We really appreciate your feedback and continued support!

Posted 3 years ago

“FINE EARLY DELIVERY ,HELPFUL DRIVER VERY PLEASANT GOOD PRODUCT”

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Posted 3 years ago

Thank you so much for your generous 4-star rating of Online Insulation Ltd. We appreciate the kind words about our 'Fine Early Delivery', our 'helpful driver' and our 'very pleasant' product.

Posted 3 years ago

“I have used online insulation Ltd on many occasions now and can honestly say the service they provide is second to none. Their prices are always the cheapest with prompt and efficient delivery. Highly recommended”

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Posted 3 years ago

Thank you so much for your 5-star rating of Online Insulation Ltd, D! We really appreciate you being such a loyal customer. It's great to hear that you have used our services on many occasions and that you have such a positive experience to share. Thank you for recommending us and for being a returning customer. We really value your support.

Posted 3 years ago

“Good response good product fair price 👍”

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Posted 3 years ago

Thank you so much for your 5-star rating of Online Insulation Ltd! We are thrilled to hear that you had such a positive experience, and that you are happy with our product, response and price. We really appreciate your compliments!

Posted 3 years ago

“Never bought from online insulation Ltd before, but my PIR was delivered on my delivery date and undamaged. Great service and will buy again. I would recommend.”

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Posted 3 years ago

Thank you for your 5 star rating! We are delighted to hear that your PIR was delivered on the expected date and that the package was in perfect condition. Your positive feedback is much appreciated and we are also thankful you have chosen to become a repeat customer. We look forward to continuing doing business with you!

Posted 3 years ago

“Very simple to deal with, order placed, emails received, delivered promptly and at a great cost. EXCELLENT”

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Posted 3 years ago

Thank you Andrew for your 5 star rating of Online Insulation Ltd! We appreciate your feedback and are very pleased to know that you had such a great experience with us. Thank you for your order!

Posted 3 years ago

“Great service thanks”

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Posted 3 years ago

Thank you so much Jackie for your 5-star rating of Online Insulation Ltd! We couldn't do what we do without loyal customers like you.

Posted 3 years ago

“Good price, everything happened as they said it would and the driver was friendly. Can't ask for more.”

Helpful Report

Posted 3 years ago

Thank you for your 5 star rating of Online Insulation Ltd! We appreciate that you found our prices to be good, the process went smoothly, and the driver was friendly. It's great to hear that you couldn't ask for more – we really value your feedback!

Posted 3 years ago

“It's ten days since I placed the order and half of it has just arrived, sent from a town about 45 minutes away. I was given a delivery date of yesterday but nothing arrived and I was given no information. I phoned and emailed but no reply. Maybe the rest will arrive tomorrow? Maybe next week?”

Helpful Report

Posted 3 years ago

Hi Martyn, Thanks for your review. You placed your order at the weekend and as mentioned in our original email to you, we only work Monday to Friday and the materials that you ordered are 5 - 7 working days for delivery. We have spoken to you twice on the phone, emailed 3 times and also been in a chat conversation all about this same order. We are sorry that we could not make the 2 day delivery slot that you requested but this is why we advertise the delivery times on materials so that you know them before placing your order.

Posted 3 years ago

“Great arrived when you said. Driver very helpful. Very pleased. Would definitely recommend and use again.”

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Posted 3 years ago

Thank you so much for your 5 star rating for Online Insulation Ltd, Stephen, it truly means a lot to us! We are thrilled to hear that your goods arrived on time and that the driver was helpful. We appreciate your loyalty in returning to working with us and we hope you continue to be just as pleased with our services in the future.

Posted 3 years ago

“Delivery was made in a timely manner - updated with specific time slot which was kept and delivery driver was very polite and helpful. Very pleased with the service. Thank you”

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Posted 3 years ago

Thank you so much, Claire, for taking the time to leave us a 5 star rating! We are so glad to hear that you were very pleased with our service and that the delivery was made in a timely manner. We also appreciate your continued loyalty and support - thank you for being a loyal customer!

Posted 3 years ago

“Excellent price for materials that were delivered on time by a very helpful and courteous driver.”

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Posted 3 years ago

Thanks so much for the great review, Kevin! We're delighted to hear that you were satisfied with the price of the materials, the punctual delivery and the kind driver. We really appreciate that you have been a repeat customer of Online Insulation Ltd. - it means a lot to us!

Posted 3 years ago

“Good price backed up by excellent communication and delivery would recommend Online Insulation to friends and family.”

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Posted 3 years ago

Thank you so much Stephen for giving us a 5 star rating! We are delighted to hear that our price, communication and delivery services were satisfactory and that you are likely to recommend us to friends and family. We truly value your kind words and we look forward to serving you again soon.

Posted 3 years ago

“Good service very quickly delivery. I definitely back to your company”

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Posted 3 years ago

Thank you so much, Ninh, for your excellent 5 star rating of Online Insulation Ltd! We are thrilled to hear that you had a good experience with our service and prompt delivery. We appreciate you being a returning customer and look forward to serving you again in the future.

Posted 3 years ago

Online Insulation Ltd is rated 4.7 based on 1,584 reviews