Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,546 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,546 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 26th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy order process, goods delivered promptly & in excellent condition”

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Posted 2 years ago

Thank you so much James for giving us a 5 star rating! We are so glad that you enjoyed our very easy order process, goods delivered promptly and in excellent condition. We truly appreciate your loyalty and being a repeat customer.

Posted 2 years ago

“Good service and insulation sheets at a great price”

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Posted 2 years ago

Thanks so much for your 5 star rating, Barry! We really appreciate you taking the time to write a review. We're glad you found our service and insulation sheets to be of great quality and price.

Posted 2 years ago

“Delivered as promised”

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Posted 2 years ago

Thank you, Dave, for your 4 star rating of Online Insulation Ltd. We are thrilled to know that we have met your expectations and that you have been a repeat customer. We are so happy that our products have been delivered as promised. Your custom is invaluable to us. Thank you!

Posted 2 years ago

“An excellent firm to deal with. Polite, efficient. Delivery of goods was excellent too.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Online Insulation Ltd! We really appreciate you being a returning customer and are glad to hear that you found our services to be excellent. We strive to make sure all of our transactions run smoothly and that our clients receive the highest quality products and services. We hope we can continue to serve you in the future and thank you again for your kind words!

Posted 2 years ago

“Very good prices, exceptional service”

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Posted 2 years ago

Thank you Marcin for your 5 star rating of Online Insulation Ltd! We really appreciate your kind words and your loyalty as a returning customer. We're glad to know that we live up to your standards with our "very good prices and exceptional service". We sincerely thank you for your continued trust in us.

Posted 2 years ago

“Excellent service, Easy to make the order & arrived as promised. the delivery driver rang 1 hour before to let us know they were on the way & on arrival was very friendly & helpful, would highly recommend”

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Posted 2 years ago

Thank you Andrew for the five star rating of Online Insulation Ltd. We are thrilled to know that you enjoyed the excellent service, the ease of making the order and our friendly delivery driver who ensured that you were kept up to date with the arrival. We are honoured to have you as a loyal and repeating customer. Thank you again for your support!

Posted 2 years ago

“Very quick and simple ordering process, a great price compared to others”

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Posted 2 years ago

Thank you, Jim, for your 5 star rating of Online Insulation Ltd. We are thrilled to hear that you had a very quick and simple ordering process and that you found our prices to be great compared to others! We also hope that you will continue to be a valued, repeat customer!

Posted 2 years ago

“Good prices and fast delivery. The driver was very helpful during unloading. My only small criticism is, it would have been good to have had a confirmed delivery date and/or time beforehand”

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Posted 2 years ago

Thanks for your review Christopher. It looks like you should have received the following email from us to your info@ email address. This may have perhaps ended up in your spam folder... Thank you for choosing Online Insulation. Please see the attached invoice and check the details for your recent purchase are correct. Your delivery is booked for 16.05.23

Posted 2 years ago

“Easy to order. Arrived on the date I requested.”

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Posted 2 years ago

Thanks Louise for your 5 star rating of Online Insulation Ltd! We are delighted to hear that it was easy for you to order and that your order arrived on the date you requested. We appreciate your feedback!

Posted 2 years ago

“All went well 👍”

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Posted 2 years ago

Thank you so much, James, for your five-star review of Online Insulation Ltd! We really appreciate that you've kept coming back as a satisfied customer. All went well 👍. We are so glad that the insulation process was a breeze for you. Your feedback means a lot to us. Thank you again for your support and another great review!

Posted 2 years ago

“Great products, good price. Excellent delivery driver, be sure to look her up and praise her for her work. Great stuff”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating for Online Insulation Ltd. We really appreciate you being a loyal customer and your kind words regarding our products, prices and delivery driver. We always strive to offer the best products and services and so are delighted to hear that you were so pleased with your experience. We will definitely pass on your kind words to the delivery driver - she will be thrilled to hear she was as good as gold! Thanks again for your support.

Posted 2 years ago

“All good really friendly and very helpful people”

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Posted 2 years ago

Thank you very much for your wonderful 5 star rating of Online Insulation Ltd. We appreciate your kind words, including your comment that “All good really friendly and very helpful people.” We also want to thank you for being a loyal, repeat customer and we look forward to continuing to serve your insulation needs in the future.

Posted 2 years ago

“Very pleased with service. Best prices I could find online for celotex. Fast delivery and driver dropped stuff in correct place with no fuss. Would definitely use again. Thanks.”

Helpful Report

Posted 2 years ago

Thank you so much Carl for your amazing 5 star rating of Online Insulation Ltd. We love hearing feedback from our customers; especially when it is so glowing. We are very pleased you were happy with the service, prices and delivery. It is great that the driver carefully dropped off the stuff in the right place without any hassles. We appreciate you being a repeat customer and look forward to continuing to serve you in the future. Thank you again!

Posted 2 years ago

“Great price and choice of products. Cheap delivery charge and overall very pleased. Will definitely deal with them again. Even delivered a day early!”

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Posted 2 years ago

Thank you so much for your 5 star rating, Darrell! We are delighted to know that you enjoyed our great prices and selection of products, as well as the cheap delivery charge. We are so pleased that you have decided to continue to do business with us; it means a lot to us. Thank you for being a loyal customer!

Posted 2 years ago

“Very prompt service and competitive price”

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Posted 2 years ago

Thank you so much, Brendan, for your 5 star rating of Online Insulation Ltd. We really appreciate your feedback about the very prompt service and competitive price. We're also very glad that you chose us to supply your goods.

Posted 2 years ago

“Great company will use them all the time”

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Posted 2 years ago

Thank you so much, Richard, for your 5-star rating of Online Insulation Ltd! We really appreciate you taking the time to share your positive experience with us. We are glad to hear that you found us to be a great company and that you plan to use us all the time! We thank you for your loyalty and for being a repeat customer.

Posted 2 years ago

“Speedy service and exactly what I ordered. Delivery was friendly and helpful too.”

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Posted 2 years ago

Thank you so much Luke for your 5 star rating! We are so glad to hear that you had a great experience with our speedy service and that you received exactly what you ordered. It is also fantastic that delivery was friendly and helpful too. We also appreciate your loyalty as a repeating customer.

Posted 2 years ago

“Great service and better delivery”

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Posted 2 years ago

Thank you Len for your amazing 5-star rating of Online Insulation Ltd! We truly appreciate the great service and better delivery experience you have enjoyed with us, as well as your continued support as a repeat customer. We always strive for excellence and your review lets us know that we are doing our best!

Posted 2 years ago

“Very friendly and helpful delivery driver - cheapest prices I could find and free delivery too !”

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Posted 2 years ago

Thank you so much for your 5-star rating of Online Insulation Ltd, Neil. We really appreciate your kind words, and it's great that you found our prices to be the cheapest and our delivery driver to be so friendly and helpful! We're just so glad that you have decided to be a repeat customer and be with us every step of the way! Thanks again!

Posted 2 years ago

“The best prices I could find with a good selection of brands and sizes. Delivery was great, good communications. Overall really good experience.”

Online Insulation Ltd 5 star review on 5th May 2023

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Posted 2 years ago

Thank you so much for your 5 star rating, Ben! We appreciate your positive feedback and are so glad that you found our prices, selection, delivery, and communication to your liking. We truly appreciate your business and look forward to further serving you in the future. Thank you for being a repeating customer!

Posted 2 years ago

Online Insulation Ltd is rated 4.7 based on 1,546 reviews