Pets at Home Reviews

4.0 Rating 85 Reviews
73 %
of reviewers recommend Pets at Home
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Anonymous
Anonymous  // 01/01/2019
Customer service skills from the assistant were excellent
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Posted 6 years ago
Excellent service when choosing a dog harness
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Posted 6 years ago
Prompt delivery and could follow progress saves me from carrying heavy cat litter home from supermarket
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Posted 6 years ago
Always have stock levels for the products we need or can get them quickly. Love the collect in store feature as it saves us a lot of time and messing about with missed deliveries. Staff are always helpful when we pick up and carry to the car if needed.
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Posted 6 years ago
Very friendly customer service aligned with good knowledge. A delight to be in their store.
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Posted 6 years ago
Really impressed with the online service and delivery of our pet food
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Posted 6 years ago
Wide range of kitten food and toys, scratching posts, beds and litter trays.
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Posted 6 years ago
Excellent customer service and delivery
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Posted 6 years ago
Fantastic service as always from this company. Cannot fault them at all. Either instore or online they are brilliant.
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Posted 6 years ago
Good products and service handy locations
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Posted 6 years ago
They were very helpful and looked for a product I could not find in the store
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Posted 6 years ago
Excellent knowledge and customer service
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Posted 6 years ago
Great range of products, fast delivery service. Plus monthly VIP vouchers.
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Posted 6 years ago
Great customer service and a great knowledge of products and animals
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Posted 6 years ago
The were very helpful with the type of food I should buy my puppy
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Posted 6 years ago
Easy to follow website. Quick delivery - usually earlier than stated. Delivery drivers very helpful and friendly
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Posted 6 years ago
Order and collect service is excellent (order for next day collection) and the cheapest price for my dog food anywhere. Also fabulous staff in our local store, always feel welcome with my puppy who gets lots of attention. Well done Pets at Home!
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Posted 6 years ago
Friendly staff
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Posted 6 years ago
Great service
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Posted 7 years ago
They have lots of great doggy toys however whenever you've purchased a product in the past from them they no longer have it in stock when you come to restock on the item you want to get again
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Posted 6 years ago
Pets at Home is rated 4.0 based on 85 reviews