Poundland Reviews

Name: Poundland
Rating: 2.44

2.4 Rating 135 Reviews

36 %

of reviewers recommend Poundland

Company Reviews

Questions

Metrics

2.4

Based on 135 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

Visit Website

Write Your review

Tell us how Poundland made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Poundland 4 star review on 13th December 2021

Lillia

Poundland 5 star review on 18th August 2020

Dragon Slayer Made By ‘The Christie‘

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid at all costs! Horrid rude staff in Woolwich branch especially the asian/ Sri lankan female staff who were rude to my husband and I and my kids when went there some time back. All the male staff are ok, only the Sri lankan female staff think they come from there, are so rude and act so snobbish and sarcastic. They must be very bitter to act like this.”

Helpful Report

Posted 6 years ago

“Wouldn't refund wouldn't exchange went within 7 days not happy at all Hayden in darley st Poundland was really annoying me dosnt know what his talking about took the frames 4 hevy frames”

Helpful Report

Posted 6 years ago

“Well yes, they would wouldn't they. Poundland are a shoddy company with their self service checkouts and people shouldn't use them. Ask for a discount for doing so as you are paying for items to be discharged through a real checkout in the price. Do these companies think we are stupid I wonder. Perhaps most are, and do not care about each one of those awful self service checkouts representing someone out of a job. Even Aldi do not have self service checkouts.....yet.”

Helpful Report

Posted 6 years ago

“The store at Hempstead valley Gillingham only had self service checkouts working at the time of my visit on Saturday 26/05 18. When they decided to open an assistant checkout they allowed people from the back of the que to be served first without challenge. The person in charge took no notice even when chalenged by me,poor service Poundland.”

Helpful Report

Posted 7 years ago

“They have mostly self service checkouts for goodness sake. At the same time they do not offer discounts for using them. Really? Stay away is my advice.”

Helpful Report

Posted 7 years ago

“Poundland is a nasty company introducing self service to most of their stores. I no longer use them for this reason. Serve myself? Are they serious? Seems they are. Days numbered I think, in the long term. Try Pound Store instead. Wonderful variety of items and also food goods. PLUS...no self service!! A new one has opened in Dover, Biggin Street.”

Helpful Report

Posted 7 years ago

“The Poundland, Dover store is a disgrace. Why? They introduced self service checkouts that cause mayhem for all concerned. Do not use them. Are you aware that the price of paying someone to work a checkout is factored in to every single item you buy? Not to mention the fact that every single one of them represents somebody out of work. Then why use self service? If you MUST, then insist on a discount for doing so. On a brighter note there is a NEW Pound Saver store opened in Biggin Street. USE it!!”

Helpful Report

Posted 7 years ago

“Five stars? Because your children liked the gummy pizza? Come on. What about the other stuff in there? Gummy pizza is so bad for them!!”

Helpful Report

Posted 7 years ago

“Okay, so let's clear this up. Poundland do not sell clothes. Ok. Sometimes they have socks and one or two other items of cheap Chinese manufacture. Mostly one gets ripped off in Poundland like any other store.”

Helpful Report

Posted 7 years ago

“Dreadful,dreadful self service checkouts!! No more for me thank you. Why have you done this? Will you offer discounts for using them. Tch tch.”

Helpful Report

Posted 7 years ago

“Shocking company all round. Nasty quality goods, some food items not too bad. AWFUL self service. Don't use them. Used to be not too bad before self service.”

Helpful Report

Posted 7 years ago

“Four stars? Because you found paperclips you wanted? Are you serious? Really. Tch,tch.”

Helpful Report

Posted 7 years ago

“Dreadful stores now with all their self service checkouts and long queues. It is the same whatever town you are in. At least there was once the 99p group alternative. There are other stores, you just got to look around.”

Helpful Report

Posted 7 years ago

“This is about Dover, Kent, Poundland. Have you ever been in there? If so you will have noticed that they have introduced self service checkouts. This has, at the same time, introduced long queues, whilst staff stand around watching customers fuming. What an insult to us all. It seems that people do not understand that stores factor in the cost of checkout staff in every single item you buy, so why use self service checkouts. If people must then insist on discounts for doing so. If you carry on doing so stores will eventually replace all staffed checkouts. Long queues, frayed tempers, the elderly and vulnerable not being able to cope, to name but a few results. People will then ask "But why have they done this. It's a nightmare". Folks, do not put up with it. Say "no thank you, I wish to be served by a human". Not only this but remember that every single self service checkout represents someone out of a job. Give them an inch and they will for certain take a mile.”

Helpful Report

Posted 7 years ago

“Staff Unhelpful & Unfriendly. Expected to use self service machine when queue was 20+ & staff were stood around.”

Helpful Report

Posted 8 years ago

Poundland is rated 2.4 based on 135 reviews