“NEVER MORE! Definitely doesn't work for Europe. My order (6th of October) came in 4 parts. The last one the 3rd of December. When making the order they said - delivery within 2 weeks! I was charged duty fees from the US to my country which was more than the value of the content. And I´m happy that only this last one was charged.”
“If there's any suspected "infringment" they'll give your personal information away.
Someone trademarked something that wasn't exactly a trademark, yet Redbubble gave him my personal information to contact me by. I received threatening messages by this person. I shouldn't be endangered for selling something that is just a WORD. Redbubble then put the blame onto me.”
“Ordered on 22 october some art work. Told it was shipped 25th october. Today is 6th december and still not had it. have emailed numerous contact points but no rpely - have no choice to believe its a scam site. DO NOT BUY.”
“Ordered a cap. Was told that be delivered in 3 weeks. When it did not arrive tried tracking on the Redbubble website which proved to be totally worthless. Finally I was able to contact a real human who told me the order had been lost in the mail. He told me he would put in a replacement order. After another 3 week wait, I was again told that the order had been lost in the mail. It has been many years since my package had been lost in the mail. How these guys accomplished it twice befuddled me. Never again.”
“Ordered a lot of birthday/ Christmas cards, quality was so poor, worth about 20p! Misaligned, not even folded into card shape, print cut off and faded. Soooo bad. Never again!”
“DO NOT BUY!!! Ordered 2 t shirts from here. One came with the print rubbed off right in the middle and the other one seemed fine. It’s been about 2 months and both of the prints have rubbed off so much you can’t even tell what the images on them used to be! The T shirts themselves have also ripped and they have massive holes all over them.. literally just by being washed. Unacceptable and really upsetting. They weren’t cheap too. Avoid at all costs. I’ve ordered stickers from here before and they are high quality but everything else is absolute Rubbish.”
“I ordered some T-shirts for a present, the quality of the fabric was bad and the printing was completely off center like they didn't pay attention when they were making them.
I tried to call but the listed number goes to a voicemail and nobody returned my calls, I also sent emails asking for a return label and I was ignored again.
I wouldn't recommend them to anybody unless you want to get low quality products and bad customer service from a company that doesn't care about anything but taking your money and ghosting their customers.”
“As a creator, don't expect ANY sort of reasoning or respect from this company. They try to project a friendly, happy-go-lucky image for the public but if you get in the crosshairs of their draconic bots, you're doomed.
They suspend your account for no reason, even before attempting to create any products, with no explanation. I create an account and three days later, BOOM! You're suspended! I hadn't even had a chance to do anything, just getting familiar with the backend interface!
Good luck trying to then contact someone. They will snub you on messenger, email, social media, you name it!
Their appeal process is a joke. No text field to even explain anything. Nothing!
If you DARE to reply to that suspension email, they threaten you: if you reply to this email any further, your suspension is permanent! How horrible is that?
Thousands of well-meaning people get their accounts suspended for no reason. For no reason and with no explanation! It's almost like they don't WANT you to do what it was built for.
Don't put all your eggs in the Redbubble basket. You will be disappointed sooner or later. It looks like everyone working there is a bot.”
“Terrible customer service. I order a t-shirt on Sept 18. Received email saying it will be sent out Oct 1-5. Finally got conformation on Oct 18th the T-shirt is being sent out with no follow up on why the delay, No tracking #... Nothing. I tried several time to connect with Red Buddle on line but got directed to their on line chat with a BOT...
Could be one of the worst on line sites I have seen. NEVER EVER buy or deal with this company!...”
“The single worst experience I've ever had with online customer support and that's saying something. Expect to be ignored for months and then when they do get back to you expect them to be rude, sarcastic and unhelpful. This company should be wiped off the face of the planet. I hope Amazon Merch steals all their business soon because say what you will about Bezos at least he knows how to run a company.”
“Bought two tee shirts for my daughter and she hand washed them in cold water. The lettering and picture came off in the wash. Would never recommend this company.”
“Avoid this company. Placed an order for a birthday gift on 20th October and paid an additional charge to guarantee delivery by 1st September. I then received an email on 9th September to say it had been shipped. When I queried this I was told that they can no longer guarantee delivery dates because the pandemic has increased shipping times. Shipping times were irrelevant at this stage as the order had only been posted that day and, in any case, why offer me a guaranteed delivery time for a fee if this is not a service you can provide? When I asked for a full refund given that my guaranteed delivery date had not been met and I was now expected to receive the order 2 weeks late and after the birthday it was intended for I was offered 97p and told that they cannot refund full postage and packaging costs as it would leave them out of pocket. I have no idea whether they can refund the order that I no longer have any use for as they have not responded to this part of my query. I expect not. At this stage I do not even expect to receive the order.”
“I ordered a t-shirt as a birthday gift for my boyfriend. When they delivered it, it had too many spots on the t-shirt looks dirty and can't be removed as it caused by the colour printing which was not dried completely before packaging. I sent many e.mails to replace and complete return claim, but no one replied. I'm very unhappy and not recommend this website to order.”
