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Robert Dyas Reviews

2.3 Rating 720 Reviews
32 %
of reviewers recommend Robert Dyas
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Robert Dyas 1 star review on 30th March 2025
Jane Weaver
Robert Dyas 1 star review on 30th March 2025
Jane Weaver
Robert Dyas 1 star review on 30th March 2025
Jane Weaver
Robert Dyas 1 star review on 30th March 2025
Jane Weaver
Robert Dyas 1 star review on 30th March 2025
Jane Weaver
Robert Dyas 2 star review on 17th March 2025
C. Newson
Robert Dyas 1 star review on 26th January 2025
Jill Adamson
82
Anonymous
Anonymous  // 01/01/2019
They just have what you are looking for and tend to have some great value products and offers!
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Posted 4 years ago
I bought the Hyundai HYBV3000E leaf blower/vacuum/ shredder this weekend after deciding it was the best of its type for the price. An excellent design with adjustable length, variable motor speed, very lightweight and large collection bag. It worked very well and I am very pleased. Clever touches such as a hook for hanging it up and a cord grip means it has been well thought out. The customer service was excellent and very helpful, a great shop to purchase from!
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Posted 4 years ago
I bought a double folding bed which on arrival was unsuitable. As it was still boxed, I was happy to contact Head Office re returns. A most helpful, courteous customer service member (Bailea) processed the return both smoothly and efficiently, also answered patiently all my queries. A very good satisfactory customer service and experience! Thank you!
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Posted 4 years ago
The service I received from Robert Dyas has ben excellent on the first two occasions. However on the 3rd occasion 2 of the really useful boxes ordered were damaged in transit ( not the fault of Robert Dyas ). The customer service dept was outstanding in its ease of making my complaint, very efficienty dealt with as well as clear and concise! The replacements were quickly dispatched , without quibble with no questions asked . How refreshing is this!!
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Posted 4 years ago
Hyundai electric start lawnmower. Excellent price ( cheaper than competitors ) and speedy delivery. A quality build product that is demonstrated in its weight.
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Posted 4 years ago
Visited Robert Dyas Loughton. Excellent service and went out of their way to check stock out the back and then pro rata the price on a deal when they only had 2 items in stock when the offer was for 3. Most of the poor reviews seem to be regarding online orders. The in store service was fine.
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Posted 4 years ago
visited sutton store on 8th May and young man serving was very helpful and showed me exactly to the shelf I needed. Always very friendly and helpful in this store .
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Posted 4 years ago
Always helpful, never too busy to answer queries. Will always take you to where you need to be if you can’t locate item,a pleasure to shop at the Sevenoaks branch.
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Posted 4 years ago
Been in many times either to browse or buy. Excellent range of goods at knock down prices. Puzzled about claims of rudeness from staff as they have always been great with me. Love the shop.
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Posted 4 years ago
Staff are always helpful, friendly and polite. Wide range of products all year round for every occasion at excellent value for money.
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Posted 4 years ago
Visiting our local shop in Brighton western road quite often, the reason im writing a review now is a team member - Maria. She usually greeting people at the door but helped me a few times and went beyond when i needed some help! Great customer service!
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Posted 4 years ago
At the moment ive had no problems with getting intouch with anyone , they have replied within 12 hours , im just waiting on summer house to come now , im not happy that it was only £400 an something an vat was £90 but thats all upto now , watch this space . X
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Posted 4 years ago
I know its been 3 months but have only just got round to leaving review. Robert Dyas sent my order really promptly and being just before christmas was well appreciated. Amongst the order was a Hyundai 45L 3000E leaf blower and have today tried it out. Well impressed with this blower. really powerful and blows and sucks and mulches. Im sure it will come in handy for hair drying as well. Seriously thrilled with this.
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Posted 4 years ago
Just purchased a hyundai petrol lawnmower. Fantastic. A1 service and product...
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Posted 5 years ago
Didn’t review the company until I’d placed my order and wasn’t feeling too confident. But I can’t fault them placed my order for an egg chair last Sunday and received it today.
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Posted 5 years ago
I had an an issue with my order damaged delivery then replacement sent in error Customer services contacted me and issues has be satisfactory resolved thank you .
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Posted 5 years ago
I use both Didcot branch and Oxford branch and can't speak highly enough about the staff and how helpful they are even since opening up again after Covid-19. I bought Delphis Kitchen Sanitiser and Cleaner just before shut down as I couldn't find any anti germ spray any where, this was recommended by Didcot branch, it was £3.99 for 700mls and I have just bought my 2nd bottle, I only use it for my large wooden chopping board now, it is brilliant, removes stains, has no scent so is is ideal for all chopping boards and work surfaces where food is being prepared.
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Posted 5 years ago
I ordered a Charles Bentley Hanging Rattan Chair. It arrived before the predicted delivery date on a pallet. The delivery driver was happy to put it where I asked him to. The chair is lovely. I am very pleased with it and the price I paid
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Posted 5 years ago
Excellent customer service, replacement arrived very quickly as promised. Professional, knowledgeable and curteous staff, I would highly recommend this company. I was very pleased with the products I ordered which were realistically priced for their quality and value for money.
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Posted 5 years ago
Don’t be put off by bad reviews - good product and good service I cannot believe some of the reviews on this site. You would never think there was a pandemic - shame on you. I ordered, the order took a little longer than usual which was to be expected under the circumstances It was a really good price compared to other sites and the product is excellent. Most staff are furloughed or working from home so considering this the customer service wasn’t bad either. Don’t ruin what to me looks like a good business at an awful time like this just because your potted plant didn’t come immediately and think of others instead of yourself
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Posted 5 years ago
Robert Dyas is rated 2.3 based on 720 reviews