Smyths Toys Superstores Reviews

4.53 Rating 128 Reviews
91 %
of reviewers recommend Smyths Toys Superstores
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Let down by bad choice of courier! Item never arrived. Courier stated they hadn't received it. Choice of spending an hour on the phone or waiting 2 days for a response to resolve the matter. When they found the item had been lost, I had the choice of driving an hour in either direction to the nearest store to collect an item I had ordered weeks before. Managed to get £5 back as a good will gesture. Spent far more than that in fuel. I think it's time they re-thought out their courier choices!
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Posted 1 year ago
They cancelled my order as I had to collect it in two days which wasn't convient with my working hours that week which did not seem very good customer service.
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Posted 1 year ago
Smyths Toys Superstores is rated 4.53 based on 128 reviews