Studio Reviews

Name: Studio
Rating: 1.29

1.3 Rating 1,575 Reviews

7 %

of reviewers recommend Studio

Company Reviews

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Metrics

1.3

Based on 1,575 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 59%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Studio 1 star review on 20th September 2025

Studio 2 star review on 7th September 2024

Ali

103

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items are good quality and price is great only if you pay and not put it on an account with ridiculous APR rates.”

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Posted 8 years ago

“Good selection of goods and very reasonable prices. Delivery very prompt and goods of good quality for the price.”

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Posted 8 years ago

“I am disappointed in the service I received having been a studio customer and I have placed orders that I have received, the first time I had size issues but still had hope that on my next order they would deliver so I placed an order over a month ago and was told my order was processed, I followed up on my order 2 weeks go and was told that my order was in progress of getting delivered after not receiving anything I gave them a call to find out where my order was only then to be told there was a technical issue and that my order was not processed but my personal account however was charged, no one had got in touch with me and I had to chase them several times, this was my first call and was told my order will be processed soon, after not receiving my order again I placed a second call and was told that my order could not be seen, after spending what seemed to be an eternity on the phone with a customer service assistant who could not understand me, she then placed the order again which was a process of me giving 9 order numbers as she said she couldn’t see my order on their system and to my not so surprise she sent it to the wrong delivery address I was then told that they are unable to ammend the address even though I had told the CSA that I wanted a different delivery address, also to add on to my disappointment meant they had charged my personal account again and I was charged and left with only £50 in my personal account limit from a £600 one, the call was then escalated to their complaints department and the disappointment continued, I was informed that there is nothing he can do about the delivery address and that the company was experiencing technical difficulties so therefore they would not be able to advise a suitable time when all things will be resolved, to add insult to injury he offered me £30 on my account however I am going on holiday in a few weeks and still no delivery and I have been double charged on my account. To anyone that’s going to order with Studio I would say be very careful, the prices are good but the customer service is poor and to be honest after today I’m not sure is worth the hustle, even after an hour on the phone I have no resolve”

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Posted 8 years ago

“wow prices are unbelievable”

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Posted 8 years ago

“The company itself was very behind the times when I complained about not receiving my parcel items have been reordered and I'm still waiting for them”

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Posted 8 years ago

“I have used this company for years purely because of the great customer service, choice and quality of products. Their ordering online or by phone is simple and efficient.”

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Posted 8 years ago

“I needed some conduction pans and searched online but they were all ridiculous prices. I am moving house and the oven is a conduction hob so I had no choice but to buy some. The cheapest I could find were over £100. Got some from studio for £44.99”

Helpful Report

Posted 8 years ago

“Unlawful account opened in my name, goods valued at over £200 sent that I hadn't ordered and total refusal to get in touch despite many phone calls and e-mails from my side. Sent back at my own expense, what a complete nightmare company to deal with!!!”

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Posted 8 years ago

“Very happy”

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Posted 8 years ago

“Worse company I have ever ordered from. Can never speak to anybody who works there unless it's through Twitter. Poor customer service and extortionate prices. Am still trying to resolve delivery problem one month after order. There's so many other fantastic websites to use for a fraction of the cost and much better service. AVOID”

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Posted 8 years ago

“This has to be the front runner in the catalogue book and on line service for price and quality and first class service great delivery service with on line tracking.”

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Posted 8 years ago

“Studio Cards provide very inexpensive items. What must be remembered is you get what you pay for and the quality is sometimes not very high, If something is very cheap, there is a reason for this. However, having said that, the company is very prompt with delivery and with communication via email. Their personalised items are second to none in accuracy and variety and are extremely good value for money.”

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Posted 8 years ago

“Great prices”

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Posted 8 years ago

“Them itemsare such good value and with Christmas around the corner it has enabled me to buy more for my grandchildren.”

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Posted 8 years ago

“Good selection of goods and fair prices. Difficult to order initially and confusion which led to double order. Too early to say how that works out.”

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Posted 8 years ago

“Easy to use site. Good value and lots of choice. Bought items for home on last occasion”

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Posted 8 years ago

“Used to be called Studio Cards but now sells much more than cards. All christmas needs covered and at cut prices. Lots of childrens toys and again, most on special offers and up to 80% discount on many. Easy shopping to stock up ready for the festive season. Clothing and shoes are also worth a look.”

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Posted 8 years ago

“Ordered items, arrived with no problems, all order correct and very good price. Will shop with them again.”

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Posted 8 years ago

“The Customer Service is brilliant and very helpful. The orders are delivered quite quickly and well packaged. I have used Studio Cards for many years and I am very pleased with them.”

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Posted 8 years ago

“Easy to understand payment options. Quick delivery.”

Helpful Report

Posted 8 years ago

Studio is rated 1.3 based on 1,575 reviews