Swytch Bike Reviews

Name: Swytch Bike
Rating: 4.11

4.1 Rating 1,659 Reviews

86 %

of reviewers recommend Swytch Bike

4.1

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Swytch Bike 5 star review on 29th April 2025

Ruedi Kühne, Sevelen, Switzerland

699

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty easy to install although the pedal sensor assembly does seem rather frail and the shape of my crank did not help setting the supporting bracket straight. Certainly is neat once completed. The most frustrating thing is not being able to go on the Web site to order parts such as an extra battery. Seems to pull well but not tried a long ride as yet”

Helpful Report

Posted 1 year ago

“I have two swytch kits for the 2 bromptons that I have. While you could install the kits yourself, I went to a brompton specialist that was familiar with the kits and their install. Pros: It is a cheap retrofit kit that is of decent quality. The battery lasts a long time, and the wheel hub puts in good work. I honestly leave the power on the lowest setting and that is more than enough to make the battery last a long time and get you up hills with ease. The fold still works with some caveats that I will outline in the con section. Cons: It does add a bit of weight to the bike. There are some variances with the part quality that might make each install different. The quality of the pedal sensor is questionable. For this price, I would gladly pay an upcharge to a torque sensor vs the way Swytch did it. The sensor can easily loosen or lose its calibration if it gets lose during normal vibration and you need to reposition the sensor back it where it was. If you think it isn't working well, just push the sensor close to the detector and it should work again. Inconvenient but it is what it is. The extra weight on the bike makes it difficult to roll the bike when folded. This is true even if you use a rack and have ez wheels (or equiv). The extra weight causes the rear tire to push down more on the rear rack which causes the wheel to poke through the rack (if you don't have the official brompton racks). This makes rolling impossible. The bike still stands on its own, but it also makes having the rack extender shafts mandatory so the bike stands straight. Misc: I had to contact customer service because I ordered 2 full sets of the Swytch kit and I was mailed like 3.5 sets. If I didn't contact customer service, I could have unethically kept them and sold them for a profit. Instead, I contacted them asking what I should do and I had to unpack everything, double check my invoice to make sure I had everything, contact them to make sure I wasn't sending out anything I needed, and then mail the remaining parts back (Swytch did pay for return shipping). There is lag in the communication, but if you go into it not expecting 5 star customer service, then it is ok. If you can't get the ARC kit because you don't live in the UK, the Swytch should be on your list. There are other players in the Brompton space now, but I still think the Swytch is a good offering. It is a solid B. With a few changes and improvements, it could be a B+. I would rate the official Brompton electric as a B+/A-. ARC would be an A+.”

Helpful Report

Posted 1 year ago

“Generally love it. Fit to bike was doable, but required being clever. Mine has worked just fine, not perfect. Range (even along the exact route with similar conditions) is variable. Affect of motor drag at end of output is a bummer - SO much resistance, rediculous. Hate that. Odometer has twice now randomly reset to zero (at just above 600 miles). I find the fact that the battery itself has one set of charge lights that don't corroborate with control battery gage annoying. Little battery indicator is wild and goes from 2 to 1 then to 2 to 3, very annoying. These are the bits that riders need to have a good commute. I wish that when you pedal faster than the assist limit, that the thing would just chill and not add resistance. When I'm jamming I feel like I am cranking against the motor like a spin bike. boo.”

Helpful Report

Posted 1 year ago

“**********”

Helpful Report

Posted 1 year ago

“Good product Works very well for short journeys Fitting was complicated by axle not fitting forks Fault with controller was disappointing Fixed by switch quickly but poor communication - did not answer email request for help and no phone advice line”

Helpful Report

Posted 1 year ago

“The Swytch bike delivers! Now I can get to work on my bike in half the time. When an extra part was needed I received it pretty quickly. I think it’s a great value for the price.”

Helpful Report

Posted 1 year ago

“I am a Trade Plate Driver and use my Brompton to get me to and from train stations and vehicle pick-up locations. Adding a Swytch kit has transformed my working day. I now rarely use taxis and can cover 15-20 miles in a day, cruising at 15 mph with only gentle pedalling in top gear. Although I am aged 70, I can manage most hills without having to get off and walk. Although the Swytch kit does increase the weight of the Brompton, I can still manage to carry the bike up and down stairs at station over-bridges and I regularly take the bike on the London Underground. As others have noted, the quoted battery life is very optimistic. It might be achieved on a very smooth, level surface without a head wind, but in practice, I only get 12 miles out of the larger battery pack. (I always carry a spare battery because of the limited range of the Switch). I use the Bro Block for mounting the battery. This places the battery in an ideal position and allows the bike to be folded without removing the battery. Fitting the Swytch kit needs to be done with care. I had to file the crank a fair bit, in order to fit the PAS disc. I also had to trim 2mm from the front fork ends because the drop-out was too deep to accommodate the locking tab of the anti-rotation washers. The small wheels and high tyre pressure required for a Brompton, can make the ride very bumpy and jarring. I found this could make the main connector to the hub motor separate. I fixed this using three cable ties – one around the cable either side of the connector, The third, tying the first two ties together. I highly recommend the Swytch kit, but don’t skimp on the cost - go for the larger battery.”

Helpful Report

Posted 1 year ago

“Pomysł z zakupem swych bike był super, mieliśmy 2 rowery dekathlonowskie, serwis pomógł nam dobrać odpowiedni rozmiar zestawu, czas oczekiwania na zestaw został określony przez firmę i wszystko było ok. Montaż zestawu mimo braku polskiej instrukcji był prosty. Pierwsza jazda na rowerach niesamowita, lekkość jazdy, wjeżdżanie na górki bez zmęczenia, było tylko jedno ale przeceniliśmy możliwości baterii i po przejechaniu 20 km wysiadło wspomaganie mężowi ale jechał na najwyższym ustawieniu prędkości, ja tak wysoko nie ustawiałam więc przejechałam 3 km więcej. Czekamy na wiosnę aby dalej testować swycha już na mniejszym ustawieniu prędkości i co tu dużo pisać nie możemy się doczekać. Nigdy nie myślałam ,że będę marzyć o jeździe na rowerze.Jazda super, cena zestawu również same plusy”

Helpful Report

Posted 1 year ago

“Nearly all the parts work greatly,but not the standard control power unit (without display).I couldn't set any lower speed or power,even at the lowest settings it speeds up to more than 30 km/h.Therefore the larger battery gives only 20 km of range because of less power from myself.So I got the OLED display which is very good, but expensive.With this I could set a fitting power step and more range.If you have to pay the full price for the set,maybe its a litte bit high.But the battery format is much better than most of these bottle cage batteries of your competitors”

Helpful Report

Posted 1 year ago

“The Swytch bike kit is very good. Get A To B half time compared without kit. I wish bought extra battery. Very good product. Recommended it”

Helpful Report

Posted 1 year ago

“All ok, I did get a someone with a knowledge of bikes to assemble it for me.”

Helpful Report

Posted 1 year ago

“The kit is very good and enables me to continue using the bike that has been my favourite for many years. Easy to fit and just the right amount of help for my aging legs. All instructions on PDF are thorough and easy to understand. Messages sent via this website do receive helpful attention quite quickly. There are just a few niggle which means that I only give 4 stars. I had to pay upfront in full and wait over 4 months for delivery. UPS delivery is appalling. £700 worth of kit was left on my doorstep while I was away from home. It could easily have been stolen and the loss would be mine. Similarly when I purchased an extra battery, UPS dumped the package on my doorstep without contacting me. There is a problem with the OLED control panel. The power level buttons are too small and difficult to operate while riding. A small bump in the road can send the power level way up or down to zero. I hope that this might be improved.”

Helpful Report

Posted 1 year ago

“It was fairly easy to fit and reassuring that they checked I had done it properly. I was a little disappointed by the range of the battery, but glad that I had bought a kit and a spare battery. I was glad that the kit arrived later than I had been told, so it was not put on my bike I do long rides on, but is used for shopping trips mainly (several miles into town and back up a serious hill!). It would have been very disappointing on the longer-ride bike!”

Helpful Report

Posted 1 year ago

“Im a 65 year and its great getting around London, Happy”

Helpful Report

Posted 1 year ago

“It all works very well. The instructions are reasonably easy to follow but the magnetic disk is a challenge. I certainly would recommend this e-bike conversion kit.”

Helpful Report

Posted 1 year ago

“Delivery of my Swytch kit was within the window - though only just, by one day! The A frame mount I'd ordered wasn't available, so I was offered a seat post mount instead, which works well, though the cable runs are long. (the A frame mount has very recently now arrived, but I'm thinking twice about fitting it as all the previous work will need to be redone). So far no problems with the kit, which seems pretty robust and was generally easy to fit. Customer service was great though, quick responses, extra cables provided free of charge - very good indeed. The riding experience is good - smooth power delivery and good response to the brake sensors etc. Changing power levels on the standard handlebar mounted LED display can be a bit tricky on the move though. The lowest power setting is enough to overcome the drag of the motor and provide gentle assistance, giveing just over an hour's riding, depending on the terrain. On higher settings the battery drain is noticeably greater. So for local rides it's perfect, but I've bought another conventional bike for longer trips!”

Helpful Report

Posted 1 year ago

“Great design and easy to install. Battery doesn't last as long as described though.”

Helpful Report

Posted 1 year ago

“I have the bigger battery pack but only get about 8 miles from it.”

Helpful Report

Posted 1 year ago

“Perfect except for the battery (30kms) which I have never been able to do more than 22 to 24 kms with the minimum power... I would have liked to be able to do at least 30kms with minimum power...”

Helpful Report

Posted 1 year ago

“The company was responsive via email to problems I had with my initial computer module. I received replacement parts quickly. The kit comes with very clear instructions and easy installation. Setup was also relatively clear.”

Helpful Report

Posted 1 year ago

Swytch Bike is rated 4.1 based on 1,659 reviews