takealot Reviews

Name: takealot
Rating: 2.58

2.6 Rating 548 Reviews

39 %

of reviewers recommend takealot

Company Reviews

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Metrics

2.6

Based on 548 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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takealot 1 star review on 24th December 2023

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They delivered ahead of schedule, and even called me twice when they where at my gate. Friendly delivery guys!”

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Posted 5 years ago

“They prompt and if I need to return something its so easy.”

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Posted 5 years ago

“the product was as expected and of good quality, and it was delivered on time.”

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Posted 5 years ago

“My delivery was earlier than expected and exactly like the images on their website.”

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Posted 5 years ago

“Order was 100% correct”

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Posted 5 years ago

“I have never had to return any items purchased at Takealot. The quality of the products is good. The delivery is just as great and never disappoints. You are constantly kept up to date pertaining the shipment of your item/s purchased.”

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Posted 5 years ago

“Good products, with great specials.”

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Posted 5 years ago

“Good customer service. Fast deliveries”

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Posted 5 years ago

“Their customer services are great, They respond within a day or less or any query. The products they sell are of high quality.”

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Posted 5 years ago

“Wide variety and quick delivery”

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Posted 5 years ago

“The delivery took a little bit ling but that is because i ordered something that takes long to get here. However they delivered the items as soon as they had the item. And all the items are perfect”