The Fragrance Shop Reviews

Name: The Fragrance Shop
Rating: 1.41

1.4 Rating 288 Reviews

10 %

of reviewers recommend The Fragrance Shop

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Metrics

1.4

Based on 288 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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The Fragrance Shop 1 star review on 8th October 2025

Ayman

The Fragrance Shop 1 star review on 16th January 2025

Anonymous

The Fragrance Shop 1 star review on 10th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The perfurm looks genuine,but don't keep it smell, I know this because I buy mine from boots twice a year, and it smells great even stays on your clothes, I've always had complement when I wear it, I've had none this time. Which is disappointing.”

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Posted 4 years ago

“The items were on sale so good price but delivery was very slow.”

Helpful Report

Posted 7 years ago

The Fragrance Shop is rated 1.4 based on 288 reviews