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The Perfume Shop Reviews

2.1 Rating 151 Reviews
26 %
of reviewers recommend The Perfume Shop
2.1
Based on 151 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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The Perfume Shop 1 star review on 28th September 2024
Daria
The Perfume Shop 1 star review on 2nd March 2024
Anonymous
The Perfume Shop 1 star review on 1st February 2022
Anonymous
The Perfume Shop 5 star review on 22nd August 2021
Hassan Poxton
Anonymous
Anonymous  // 01/01/2019
Disappointing to learn rewards gained from points means nothing gifts are subject to availability allegedly so when you think you have their alleged 20% off when you spend over a certain amount which is for everyone and a nice little treat cause you have a rewards card think again. Chances are you could get cheaper elsewhere anyway
Helpful Report
Posted 1 week ago
DO NOT BUY ANY SCENT FROM ANY OF THERE SHOPS.
Helpful Report
Posted 5 months ago
I,ve got to admit I HAVE purchased items from these more than once..........and to be "fair" the service was 5 star..............10/10............no-complaints.............perfect!!!!!!!!!!,,,,,,,,,,,but..............the actual perfumes themselves HAS left me wonder is it because their old stock etc and the items have "go-off?????????????????".................because they just didn,t smell like they "should etc.............if it was a one off I wouldn,t complain but this HAS happened to me....3/4 times.................
Helpful Report
Posted 2 years ago
The Perfume Shop is rated 2.1 based on 151 reviews