Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,106 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NELSON

Debbie Smart

Supreme Assets Recovery AT G Mail .com

Walmart 1 star review on 10th March 2025

Juliat

Javier Carmen

116

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big Box business Walmart Biased. Uses employees to block entry for no stated reason. They should have made some kind of neutral statement, on any politician calling 1/2 of their customer base deplorable., and the smelly Walmart shoppers branding by a politicized law enforcement agent, named Peter Strok,shpuld have been addressed by CEO of Walmart. But they allowed party politics and lunatic fringe groups to hijack, what should be a pleasant shoppibg experience, at any store,any mall. They racial profile, party politicize an issue while taking your online money, yet ban you from their stores. No explanation provided. They are the organ grinder monkies of the theiving politicians. There are dollar stores in neighborhoods. You do not need their notorious behaviour which favors one group of people over another. I hear people , who have experienced different discriminations from them, and their employees, that Sam Walton would be shocked at what his family and Jurassic Park like lawyers have done. Watch for my review on Trust Pilot, a great format for peaceful protest. No phone call from them after hundred calls. Go to dollar stores.”

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Posted 2 years ago

“I would give Walmart no stars, but the system wouldn't let me do it. I have spent weeks trying to get a return but the return dept can't process it because I purchased the item on a visa gift card. After the purchase the visa gift card was thrown away and now all they want to do with my return is credit the visa gift card I no longer have. Evey time I call about 30 mins after being on hold several times a return specialist informs me, they have reviewed everything, and they will send me a Walmart gift card and guess what? The Walmart card never shows up, this company has lied to me 3 times now! Do yourself a favor and DON'T ORDER FROM WALMART ONLINE! if something goes wrong, they will never return your funds. Stay away!”

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Posted 2 years ago

“Walmart is a joke, they make us work for them ! I will no longer shop there.”

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Posted 2 years ago

“repent or perish”

Walmart 1 star review on 12th August 2022

Helpful Report

Posted 2 years ago

“Self checkout at Walmart on Union is becoming a nightmare, I'm old and have a caregiver, now we share a cart as I'm not able to push my own. Everytime they tell us you have to have 2 carts for 2 people as we combine our purchases. Now we're told the manager wants it that way....WHY??? You're causing more congestion at the checkout, besides the frustration of said checkout. I remember going to Walmart with no hassles, go in buy and leave, now you get angry employees, angry customers, and no longer a pleasure to shop. Hey Walmart get it together or lose a lot of business. Because you lost mine.”

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Posted 2 years ago

“DO NOT EVER JOIN WALMART PLUS!! This was third wrong delivery order. Usually I’m missing one or two items…today it wasn’t even close to my order delivered!! Worse part is my $150 rewards dollars from Capital One are gone!!! Please, please, please don’t waste your money on Walmart Plus. Walmart is a WASTE!!! Walmart needs to close it shop and let Amazon handle it!!”

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Posted 2 years ago

“I purchased the Equate brand of 24 nutritional shakes in vanilla. I didn't start small because I figured how bad could they be. Big mistake. Mine don't expire until April of 2023. After shaking them to drink, when you get to the bottom, it's nasty. Chunks break off and I almost tossed more than the drink. Gross.”

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Posted 2 years ago

“I ordered AC pro on line . I was emailed to go pick up. I go and they give generic a substitute same price as brand . I was not informed it was substituted. Walmart waisted my time . I am tired of Walmart too and their stupid self checkout. I want use cashier . Walmart is not the same anymore . Amazon is kicking his … big time .”

Helpful Report

Posted 2 years ago

“Pick up services are worst, customer has to wait for 1 hour but merchandise never reaches their car trunk or are available on inside. Not customer friendly, hoping to get chaotic. May be their plan or political motivation.”

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Posted 2 years ago

“I purchased an on line order from a company called the Sugar Shack, 6000 Stewart Pkwy unit 6358. Douglasville GA 30154. The product was defective or a scam, when I tried to return thur Walmart they said it wasn’t from there fill center and would have to contact the company, which I did numerous times with no response. I then willed out a complaint form thur Walmart to get help which was a joke no one has ever responded. Please take this vendor off so another person doesn’t get scammed. Thank you kindly.”

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Posted 2 years ago

“How can a store have a phone number AND NO departments answers the phone??? Sandusky OH store needs a new manager for allowing this!!! It's totally disrespectful to the customer!”

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Posted 2 years ago

“Order was never delivered. I waited all day, then called and was told it would be delivered when someone was available. No time frame, nothing. I am a single mom with two kids, one has broken leg. Shopping in store is not an option. I need the items to clean house with. Not the first time my order was not delivered. Now i get to wait for my money to be returned. This was delivery from store, 7.95 plus driver tip. I HATE WALMART. I MISS K MART”

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Posted 2 years ago

“I bought a reconditioned apple laptop from walmart and I got burned!!! The laptop has an operating system from 2008' and it keeps giving me a message stating that "the connection is not private" which necessitates retyping my password just to get to the site. Every other site I choose gives this message roughly and even with retyping my password safari will often not take me there. Also most sites I visit tell me to update my os which further illustrates what an out dated system I have. We consulted an apple tech and he said that my operating system is NOT update able and that I just have to live with this ANTIQUE. Thanks walmart for burning me! Its bad enough that you mistreat and underpay your employees and now customers like me get SCREWED! I would like my money back!!!”

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Posted 2 years ago

“Always missing parts. I bought a toy which had missing part and I returned bought another one but unfortunately it has wrong part. Today I bought a sewing machine guess what it has missing part too.I will never buy anything from Walmart.Sorry Walmart.😞”

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Posted 2 years ago

“Terrible customer srevi ce. I called and a woman named Isabella kept trying to rush me off whgen i asked for a manager. She told me it would be at least 4 hours wait time and kept telling me she didn't want to waste my time or hers”

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Posted 2 years ago

“Mad as hell. 3 items rang up wrong. No prices on any thing on walmarts 256. Was first one by customer receipt checker. Didn't she check my receipt after seeing girl customer service help me. Didn't stop know one else cause my cat food wasn't in bag. No bag big enough. August 1 2022. Feel targeted 68 years old.”

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Posted 2 years ago

“Ordered grocery delivery online from Walmart on Grey Lag Way Lexington KY. Order was > 2 hrs late, so I contacted customer service via link on the Walmart app. Waited another 30 min to speak to someone, who advised the store had canceled my delivery and bumped it to the next day--without consulting with me at all. Customer service then allegedy tried to contact the store "but they didn't answer the phone".....so apparently Walmart cannot contact Walmart.....seems convenient.... I expressed no one would be home the next day to get the delivery, and customer service did not care at all and kept offering to cancel my order rather than help me. I asked to speak with a supervisor, and waited 40 min and one "was still not available." I was given an estimate that I would have to wait another 30 min at least to speak with a supervisor, and it was already after 9pm by this time and I have to be at work at 5am. It seems that the entire goal of customer service is to keep people "on hold" for hours until they give up and accept a refund rather than bothering to actually remedy issues. Walmart will no longer have my business. Walmart forgets that Target, Meijer, Whole Foods, Krogers, Aldi, and Gordons are also in this location and ready to accept former Walmart customers.”

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Posted 2 years ago

“There online shopping app is horrible. Things I have been getting delivered for years keep going to pick up even though they say they can be delivered. If I wanted to pick them up I would not be shopping on line. They need to stop changing the app and get their act together. No more Walmart for me.”

Helpful Report

Posted 2 years ago

“My wife and I are handicapped and shopping for a weeks worth of groceries is no small undertaking. We just got home with zero groceries and lots of high blood pressure. We had 2 carts full of grocs and when the cashier pushed the wrong button to total up the bill, everything went downhill. The cashier went to get some sort of management person to see if she could fix things. After pushing some more buttons she said we have to unload and unbag all our purchases and run them back through again. The manager was upset with me because she insisted that it was all a mistake, but I said "why is this my problem? I'm not blaming the cashier, but then again I'm not the one that pushed the wrong button, so if it's up to me to fix your mistake, you can have all this stuff to restock" I've never been treated so shabby in a store before. We spend hundreds of dollars every week in that place. There isn't much competition around here (Houghton Lake) but I think I may just do some driving in the future.”

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Posted 2 years ago

“What’s the deal with Walmart’s high prices?? I stopped shopping their and now just use H‑E‑B. When Walmart is a dollar higher on certain items forget them!”

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Posted 2 years ago

Walmart is rated 1.9 based on 1,106 reviews