Wilko Reviews

"Beyond abysmal. Ordered a shed, used my email but my husband paid. I had three different delivery dates on two emails but they refused to clarify an exact one but insisted I sent proof I had consent from my husband to get the information we needed. After numerous emails, no date was provided. I was out one day and received a phone call from the delivery driver who was at the wrong house but with our shed! I had to rush home and help the driver take the shed parts from his van into our yard and they were very heavy! He said others had told him that morning that they\u2019d had no notice of a delivery day either. Farcical."

"Paid \u00a3399 for a coffee machine on 1\/1\/25. Tracking shows it should be delivered on 7\/1\/25 but nothing came and no update. When contacted via email they just keep asking you the same information back and forth."

"Order worth \u00a3300 and was supposed to arrive on 26th November - is now 4 th december . No phone number to register complaint and track expensive item and e mail useless - sent message was promised return message within 48 hours and it has not happened . Staff must be incompetent to not keep track of expensive items - shows as on way on 24 th then nothing - not delivered !! Can\u2019t lose \u00a3300 what a nightmare this has been !! Don\u2019t shop at wilko online is my advice"

"If I could put zero stars I would \r\nPlaced a large order to make pamper hampers evri delivered it at 9:59 I was at work all neighbours were home but they decided to leave it in front garden in a open greenhouse ( my garden is in a public footpath next to a woods very open)! I sheets state if not home deliver to neighbours but they didn\u2019t I got home at gone 6 no parcel checked with neighbours nothing! Contacted both evri and wilko evri said wilko should get in touch with them to sort out missing parcel they\u2019ve excepted that item shouldn\u2019t have been left ! Wilko refusing to resend order or refund a site. Was delivered to a SAFE place!!!! Clearly ur wasn\u2019t safe and evri has excepted I have never said leave parcel here wilko refuse to contact them refused to resend and refused to refund I\u2019m not \u00a374 out of pocket and no item! Not sure where to go next tbh"

"If I could put zero stars I would \r\nPlaced a large order to make pamper hampers evri delivered it at 9:59 I was at work all neighbours were home but they decided to leave it in front garden in a open greenhouse ( my garden is in a public footpath next to a woods very open)! I sheets state if not home deliver to neighbours but they didn\u2019t I got home at gone 6 no parcel checked with neighbours nothing! Contacted both evri and wilko evri said wilko should get in touch with them to sort out missing parcel they\u2019ve excepted that item shouldn\u2019t have been left ! Wilko refusing to resend order or refund a site. Was delivered to a SAFE place!!!! Clearly ur wasn\u2019t safe and evri has excepted I have never said leave parcel here wilko refuse to contact them refused to resend and refused to refund I\u2019m not \u00a374 out of pocket and no item! Not sure where to go next tbh"

"problem with delivery, I have been waiting for 11 days, it was supposed to be delivered within 5 days, the courier explains to Wilko that he came three times and left information, nothing like that happened. He told me to pick it up myself and I paid for the delivery"

"problem with delivery, I have been waiting for 11 days, it was supposed to be delivered within 5 days, the courier explains to Wilko that he came three times and left information, nothing like that happened. He told me to pick it up myself and I paid for the delivery"