Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,697 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent furniture, delivered on time, good value for money, all made in England.”

Helpful Report

Posted 7 years ago

“Promptly and carefully delivered”

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Posted 10 years ago

“good communication and pleased with product”

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Posted 7 years ago

“Excellent service. Personal. Prompt. Friendly. And the product isn't half bad too!!!”

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Posted 7 years ago

“Faultless”

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Posted 7 years ago

“Just about every aspect of this service was superb, from shopping at theatre in Chiswick to the delivery process - kind courteous and efficient.”

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Posted 8 years ago

“First rate service”

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Posted 7 years ago

“I initially bought a bed and the colour wasn?t as expected- there was no issue with returning it and the new colour i ordered arrived and was perfect. The delivery guys (an American who was brilliant and a guy who?s first day it was) were lovely and got the job done efficiently. Thank you”

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Posted 7 years ago

“Please see below.”

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Posted 11 years ago

“The delivery team was courteous, careful and speedy. I appreciated the service over the phone, including the calls tto confirm our delivery dates and thank us for our purchase.”

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Posted 8 years ago

“Service excellent from all. Yes would buy again.”

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Posted 6 years ago

“In time, no issues at all”

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Posted 8 years ago

“Very friendly driver and mate. All done and showed us what to do etc. Would certainly use again thank you”

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Posted 7 years ago

“Excellent product,high quality. Delivered to room of my choice.”

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Posted 7 years ago

“good service from sales assistant and on the phone availability of item to view in showroom excellent delivery service”

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Posted 7 years ago

“Super product and service from Willow and Hall. Was sent a sample of my fabric the day after ordering and the fabric was just what. Was looking for.”

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Posted 6 years ago

“Great service and products. Very satisfied with our new sofa bed”

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Posted 9 years ago

“Excellent communications”

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Posted 9 years ago

“Very good delivery service”

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Posted 9 years ago

“First class customer service, order dealt with efficiently and material arrived within a couple of days.”

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Posted 7 years ago

Willow & Hall is rated 4.7 based on 2,697 reviews