Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,696 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,696 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery service was really good and staff friendly”

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Posted 6 years ago

“Very good company to deal with, staff at showroom were friendly and helpful. Delivery drivers were courteous and careful and took time to show me the operation of sofa bed. Service excellent”

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Posted 8 years ago

“Pleasant efficient service at the show room but not 'pushy'. Delivered early!”

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Posted 8 years ago

“Delivered bang on time and as it was for xmas and a must have I am very pleased. Delivery guys were excellent too. arrived on time and were efficient and courteous.”

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Posted 7 years ago

“I am delighted with my purchase from Willow and Hall . It is the most comfortable sofa- bed and looks really smart as a sofa. The service from Willow and Hall was great - they could not have been more helpful. They definitely deserve 5 stars.”

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Posted 6 years ago

“Very helpful staff”

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Posted 10 years ago

“Staff could not have been more helpful.”

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Posted 7 years ago

“The showroom staff was knowledgeable and friendly. The delivery was flawless. Great experience overall.”

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Posted 9 years ago

“Really lovely people over the phone who helped me with my really difficult situation and delivered it all beautifully.”

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Posted 7 years ago

“Warm and friendly service with knowledgeable staff, that seemed not to worry that it took forever for us to make a decision.”

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Posted 6 years ago

“Excellent bespoke service efficient quick and reliable”

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Posted 9 years ago

“Fast and efficient”

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Posted 8 years ago

“Arnold's delivery men were brilliant, friendly, amusing and helpful”

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Posted 8 years ago

“I was happy with the company and service”

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Posted 8 years ago

“Great service: Called me to confirm details of my online order (even though it was a Sunday) and delivery earlier than expected. Love the sofa of course.”

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Posted 7 years ago

“excellent service...delivery on time and very helpful.”

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Posted 7 years ago

“Efficient and helpful.”

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Posted 7 years ago

“The company is really very professional and does good quality goods. After placing the order- they called me to confirm the size etc. which shows the professionalism.”

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Posted 8 years ago

“Very impressive. The company rang us when we had put through the order. Everything arrived on time. The deliverers could not have been more helpful.”

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Posted 8 years ago

“Everything was just fine; service in Chiswick Shop, delivery, the product and the use of same.”

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Posted 7 years ago

Willow & Hall is rated 4.7 based on 2,696 reviews