Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,697 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

Write Your review

Tell us how Willow & Hall made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service at all stages.”

Helpful Report

Posted 8 years ago

“The sofa was excellent. The service could not be faulted. It arrived exactly when they said and the guys delivering it were very helpful and careful.”

Helpful Report

Posted 6 years ago

“Good customer contact throughout and a well made product.”

Helpful Report

Posted 7 years ago

“Very friendly and helpful throughout the experience!”

Helpful Report

Posted 7 years ago

“Really pleased with our sofa bed. Delivered and put together efficiently. Great customer service.”

Helpful Report

Posted 7 years ago

“great”

Helpful Report

Posted 8 years ago

“Great service, helpful and friendly staff!”

Helpful Report

Posted 8 years ago

“Excellent service. Sofa was ready earlier than promised. Delivery was very efficient. We love the sofa.”

Helpful Report

Posted 7 years ago

“Prompt and efficient delivery”

Helpful Report

Posted 8 years ago

“Great service and a fantastic high quality product.”

Helpful Report

Posted 7 years ago

“Very pleased with the whole process - I was kept informed when the sofa would be ready and the delivery was very smooth with helpful guys.”

Helpful Report

Posted 8 years ago

“Delivery was excellent - two delivery men were extremely knowledgable and professional. I was very impressed and have emailed Willow and Hall to advise them of this, but did not get any response. I am hoping the email was received.”

Helpful Report

Posted 8 years ago

“Very pleased with the quality and look of our new settees. Also impressed with the delivery team.”

Helpful Report

Posted 7 years ago

“The delivery of the couch was excellent. The 2 delivery guys were so quick and efficient. They were very polite and did the job with no complaints. The best delivery service that has ever come to our house! The older guy (American) and the younger (English) guy were fantastic and so positive.”

Helpful Report

Posted 7 years ago

“Always very helpful, everything explain well and kept me informed regarding delivery which turned to be later than the planned time due to an accident.”

Helpful Report

Posted 7 years ago

“So helpful and friendly.”

Helpful Report

Posted 9 years ago

“Everything was very professionally handled”

Helpful Report

Posted 7 years ago

“Good communications, fast service, excellent delivery people.”

Helpful Report

Posted 7 years ago

“Excellent service from all staff from order to delivery.”

Helpful Report

Posted 8 years ago

“Delivery on time (telephone call 10 mins before arrival) Delivery men both polite and capable Furniture exactly what we wanted”

Helpful Report

Posted 7 years ago

Willow & Hall is rated 4.7 based on 2,697 reviews