Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,697 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All went smoothly and the delivery team couldn't have been more friendly or helpful.”

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Posted 7 years ago

“The no quibble guarantee was exactly that. When they couldn?t for out ordered sofa into our living room, they took it back and we opted to order the same sofa in a two-seat configuration. Delivered on time and beautifully assembled. Faultless customer service.”

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Posted 7 years ago

“Simple to order, Delivered on time and great quality. Thanks. One suggestion is to review the names of your material - I consider words such as 'Linen' to have a specific meaning. On checking these are man-made fibres.”

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Posted 7 years ago

“Excellent customer service from beginning to end.”

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Posted 6 years ago

“Contacted promptly and timely by very pleasant and polite staff. The whole process hassle free and efficient, no need to chase up or wonder where my sofa was etc.”

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Posted 9 years ago

“Stunningly beautiful bed, seamless experience from sample order to delivery”

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Posted 7 years ago

“Great service and really fast delivery. would fully recommend willow and hall”

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Posted 7 years ago

“Excellently showroom, staff friendly without being pushy, good online response, efficient and friendly delivery service.”

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Posted 6 years ago

“Can't fault the service, very helpful and efficient.”

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Posted 6 years ago

“Sales support, delivery, installation and advice all great thanks”

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Posted 8 years ago

“Excellent service, they did exactly what they said they would. very happy with product.”

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Posted 7 years ago

“Gorgeous sofa bed that fits beautifully in my second bedroom. Well worth the expense and a great company to work with. Thoroughly recommend them.”

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Posted 7 years ago

“Very helpful and quick”

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Posted 11 years ago

“Excellent service. Friendly, professional and knowledgeable staff. Would definitely recommend.”

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Posted 7 years ago

“Willow and Hall provide an excellent prompt service. Made and delivered way before expected delivery date.”

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Posted 9 years ago

“Thank you very much for your fantastic service! Your delivery team has been exceptionally good, unflappable, and a true pleasure to work with! They are one of your true gems!”

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Posted 6 years ago

“First class... Extremely helpful, polite, professional, informative, organised, shed a whole new light on choosing furniture”

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Posted 6 years ago

“Willow & Hall's product were the best on the market both for quality and price. The staff are helpful and polite.”

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Posted 8 years ago

“The 2 delivery men were extremely helpful and friendly and were with me for 30 mins, they set up the sofa in the position I wanted it and took away all the packaging.”

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Posted 9 years ago

“Very impressed with their delivery and installation service.”

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Posted 8 years ago

Willow & Hall is rated 4.7 based on 2,697 reviews