Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,697 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was placed online and I was contacted the very next day to confirm the order and the lady took details of which days would be convenient. As discussed I got a phone call when the sofa bed was ready and fixed the day for delivery The sofa was delivered on time.”

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Posted 9 years ago

“Fast efficient service. Pleasant helpful lady on the phone.”

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Posted 9 years ago

“Great product and service from showroom to delivery.”

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Posted 7 years ago

“I had various questions about the product before I ordered and found the staff (and website) very helpful in finding the answers. The delivery was in good time and the delivery team very helpful and professional.”

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Posted 8 years ago

“Excellent communication, prompt delivery, very helpful showroom staff. High quality product.”

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Posted 7 years ago

“First rate service. Delivery was fast and efficient. Build quality is excellent.”

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Posted 7 years ago

“Very helpful staff indeed - especially Alex. I would have no doubt in recommending other customers to purchase their products from Willow and Hall. You will not be disappointed.”

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Posted 9 years ago

“Excellent service, from ringing to check the order to the very helpful delivery team”

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Posted 10 years ago

“Excellent service from start to finish!”

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Posted 7 years ago

“Good customer service”

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Posted 9 years ago

“Very friendly service, excellent products, great delivery information and impeccable delivery care.”

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Posted 11 years ago

“Shop experience great Delivery good ,when promised”

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Posted 7 years ago

“Superb! Every aspect went smoothly effectively and efficiently. First class in all aspects.”

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Posted 10 years ago

“The staff were very pleasant and professional. I could not fault the service in any way.”

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Posted 8 years ago

“Brilliant product, excellent service”

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Posted 8 years ago

“Great service Great product”

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Posted 7 years ago

“Yes I would use Willow and Hall again”

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Posted 7 years ago

“Easy to order no problem .. The delivery man were great effective and super friendly”

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Posted 9 years ago

“Great at communicating and so easy to get through to.”

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Posted 7 years ago

“Everything about the service was excellent, from viewing in the showroom to delivery (which was much quicker that the time we were quoted),”

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Posted 8 years ago

Willow & Hall is rated 4.7 based on 2,697 reviews