Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,697 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and high quality products”

Helpful Report

Posted 9 years ago

“Great service and communication”

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Posted 8 years ago

“Wonderful company and great customer service”

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Posted 11 years ago

“Easy to order on website, and items came more quickly than expected.”

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Posted 9 years ago

“Helpful and kept informed. Would recommend.”

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Posted 9 years ago

“Brilliant customer service”

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Posted 7 years ago

“Delivery (easily revised date) was on time and without hassle. Delivery men very careful and polite, and showed us how to oprate the sofa bed.”

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Posted 8 years ago

“Excellent customer service, delivered on time.”

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Posted 8 years ago

“Kept us informed of progress and delivery”

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Posted 11 years ago

“Good communication, sofa delivered to timescale, unwrapped in the house and the sofa bed mechanism was explained in full before the delivery guys left. Perfect.”

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Posted 11 years ago

“Very smart and give that extra finish to the sofa bed”

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Posted 7 years ago

“An easy and straightforward online purchase, someone called me the next day to run through all of my order details and then it turned up as expected 5 weeks later.”

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Posted 6 years ago

“Outstanding from sample requests through to delivery - a real pleasure to deal with”

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Posted 7 years ago

“Great company; when I ordered a box in a different fabric to the samples I had ordered, they immediately sent a sample of that fabric (without asking). Excellent communication throughout, and most of all, we are very pleased with the product, which is beautifully made and looks great.”

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Posted 7 years ago

“excellent in every aspect”

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Posted 8 years ago

“The service we received was excellent from placing our order to taking delivery of our sofa bed.”

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Posted 8 years ago

“The service was first class, staff and delivery people very helpful”

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Posted 8 years ago

“They provide a good service. It's very easy to contact them and they are very friendly. Delivery was on time and done in a professional manner.”

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Posted 9 years ago

“Excellent product and service”

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Posted 7 years ago

“Great service from start to finish.”

Helpful Report

Posted 7 years ago

Willow & Hall is rated 4.7 based on 2,697 reviews