Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,697 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant. Kept us informed. Pleasant and very polite to deal with, with excellent communication and very helpful. Fantastic follow up sales service - one small fault rectified immediately. Would definitely buy from Willow and Hall again.”

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Posted 9 years ago

“Excellent service.”

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Posted 9 years ago

“It has been a vey professional service from order to delivery. All staff have been curious and helpful. I would certainly recommend them to others”

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Posted 7 years ago

“Wonderful customer service and company”

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Posted 9 years ago

“Great service and delivery team”

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Posted 9 years ago

“Excellent service and accommodating delivery service.”

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Posted 8 years ago

“Quality furniture”

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Posted 7 years ago

“Excellent sales and delivery service. Explained in full the operation of the sofa bed and hints-tips to keep cushions in optimum condition.”

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Posted 8 years ago

“Very helpful and polite. Quick response to any queries. Sorted out a problem with arm caps rapidly with good outcome. Delivery of furniture very efficient.”

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Posted 9 years ago

“Polite and smooth from start to finish.”

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Posted 7 years ago

“Good service at showroom, excellent by delivery men.”

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Posted 7 years ago

“Visited the showroom and received an excellent service whilst their. Placed order and received sofa much quicker than anticipated. Sofa delivered and assembled by the most obliging delivery men. Excellent service all the way through.”

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Posted 8 years ago

“Excellent service, could not of been more helpful. Will def use Willow and Hall again and have recommneded to others to look at their website. Thankfully, I saw your write up in the Evening Standard on a Wednesday.”

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Posted 10 years ago

“Very helpful service in store. Well informed regarding delivery and delivery itself was a great experience”

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Posted 7 years ago

“The service was excellent from visiting the showroom, ordering and delivery. Many thanks a quality product. delighted”

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Posted 7 years ago

“I have brought from Willow Hall before, and recommended them to others. The choice is extensive, and the service from ordering to delivery is excellent.”

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Posted 7 years ago

“Excellent web site with clear descriptions of items, easy to order and helpful reply to telephone query. Delivered on time by very competent and friendly delivery personnel who telephoned about 30 mins before they arrived.”

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Posted 9 years ago

“Friendly, helpful professional service.”

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Posted 8 years ago

“great!”

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Posted 9 years ago

“Attention to detail polite efficient service 4 weeks is a reasonable length of time to wait for a large upholstered item some firms are 7 or 8 weeks”

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Posted 7 years ago

Willow & Hall is rated 4.7 based on 2,697 reviews