Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,697 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful,quick delivery”

Helpful Report

Posted 8 years ago

“Excellent service couldn't be more helpful”

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Posted 8 years ago

“Great products and excellent communication.”

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Posted 9 years ago

“Polite efficient, helpful and friendly.”

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Posted 8 years ago

“Helpful showroom, good website, lots of choice, good communication, speedy delivery”

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Posted 7 years ago

“Excellent service from ordering by telephone to delivery. Definitely 5 stars!”

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Posted 7 years ago

“Attentive staff at the showroom. Guided me through all options and fabrics. Ordered later online and received follow up phone call to confirm details and talk me through delivery. Sofa was made and delivered swiftly. The delivery drivers were very professional and took alot of care. Love my new sofa bed as well!! Great quality and very reasonable prive”

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Posted 6 years ago

“Very friendly and efficient service. We went to a major retailer before we heard of this company and received awful service, so it was refreshing to deal with a company that cares about their products and customers.”

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Posted 9 years ago

“First class!”

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Posted 7 years ago

“Very good. All delivered on time and we really like the sofas”

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Posted 7 years ago

“A great service and fabulous chair which we ordered”

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Posted 8 years ago

“Very attentive.”

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Posted 8 years ago

“My new lovely sofa bed arrived promptly as described within 5 weeks time from the order date. Looks really top quality, very sturdy, fabric just like the sample and very comfy as well. Delivery was above my expectations just like they promised, without any hassle. Over all very please with my purchase.”

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Posted 7 years ago

“The showroom staff were really helpful, accommodating and knowledgable. Ordering my sofa was easy, and the delivery drivers were fantastic. Would highly recommend willow and hall to anyone.”

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Posted 7 years ago

“Brilliant from start to finish. Even the delivery men were great.”

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Posted 7 years ago

“Excellent service and great product.”

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Posted 7 years ago

“Very pleased with the customer service. I was kept up to date with the delivery.”

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Posted 9 years ago

“Easy to contact, turned up on time, installation was no problem”

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Posted 8 years ago

“Cannot fault the service we received from ordering swatches to delivery! We were kept informed every step of the way and the delivery team are excellent. Will definitely recommend to friends and family.”

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Posted 9 years ago

“Ordered on-line then received a phone call to check I had ordered correctly. Brilliant service!”

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Posted 9 years ago

Willow & Hall is rated 4.7 based on 2,697 reviews