“Here we go again. So much trouble and run around when I return an item to this company. Last time they said they didn't get it, wrote a review on here and they suddenly found it the next day.
I didn't use them for ages but my daughter saw a dress and shoes on here for her formal so I grudgingly agreed to try them again. However, it didn't fit right.
To avoid all the crap about returns I went through last time, I personally took the items to their Melbourne returns address in Keysborough ( address for Australian returns). I thought this time I won't get the run around about not receiving the item. What a shock, it was a pokey dirty little office in a factory industrial estate with a guy in it who uses the address o collect returns for his girlfriend who works at home. He takes them home other and she processes them. He took it and put it in his car which had other returns in it in yours clothing bags.
Well what do you know? They said they ever received it Lmao and they keep sending me prewritten messages asking for the tracks Ng number, knowing I didn't post it but hand delivered it. They also keep asking for item details. Not one actual personal email, just form letters.
So now after several emails, I'm coming back on here to see if I can get a real response and my money back.
That's it yours clothing. I don't care if you are the last clothing store in the world. I will NEVER EVER EVER use you again.
Anne”
“i love shopping at yours brilliant variety of clothes and colours and love the value,
i will continue to shop at yours either on line or in store when i am on holiday”
“They have loads on line and great choice ordering has always been easy great prices get it delivered to the store and I pick it up so easy and the correspondence is great”
“Yours is a wonderful plus size ladies clothes shop.. I have purchased from them a few times now and I have never been disappointed!!
I love the styles and the fit is amazing!”
“The range of clothes they stock in plus sizes is very good. I like looking through their online shop for ideas. I have been pleased with the speed of delivery when I have ordered. The fabrics wash and wear well and the sizing is accurate. If you want to return anything the process is easy.”
“very cheer full sales staff, always happy to help and give advice. On my last visit to their shop in Biggleswade I became unwell due to the heat the staff showed concerned for me they got me a chair to sit on and some water, once I had recovered I was able to continue with my purchase and continue with my day.”
“Great customer service at the Basingstoke branch. Often pop in with my daughter and, (with exception of some leggings I purchased to exercise in), the quality of the clothing is fantastic. Would definitely recommend.”
“they had everything i was after, in my size, the staff were very helpful and couldn't do enough for me. the clothes are up to date and fit very well.”
“Brought 3 outfits for a very reasonable cost. Unfortunately one of the items were defective, so have had to return it, but it is free and easy to do and refund will be in my bank in a couple of days! Highly recommend!”
