Hagit,
We are very sorry about what happened with your shipment.
We tried to do everything possible to arrive on time and keep you informed. But sometimes it escapes beyond our hands.
We know that it is already in the possession of the local transport as we send you with the tracking and we hope it will be delivered shortly.
We are still pending to reach its resolution.
Kind regards
Team Aleyolé
“Comme d’habitude mon achat s’est très bien passé. Vos services sont qualitatifs et c’est très appréciable. Superbe bijoux, bien emballé et envoi très rapide. ALEYOLE reste mon Espoo de bijoux favoris.”
Camille,
Merci pour vos paroles.
Nous sommes heureux que vous soyez satisfait de notre service.
Nous espérons que vous appréciez votre achat et nous espérons vous revoir bientôt.
Salutations
L'équipe Aléyolé
Florence,
Merci beaucoup pour votre commentaire.
Nous sommes heureux que vous soyez satisfait de nos produits et de notre service.
Nous nous réjouissons de vous voir bientôt.
Meilleures salutations
L'équipe Aleyolé
Sarah,
Merci beaucoup pour vos commentaires.
Nous sommes heureux que vous soyez satisfait de nos produits.
Nous espérons vous revoir bientôt.
Meilleures salutations
L'équipe Aleyolé
Milica,
We are very sorry for the delay and the problems it may have caused you. We understand how frustrating this type of incident can be and would like to apologise for this.
We have been informed that the order was being processed in the destination country and should be delivered shortly.
For our part, we are doing our best to expedite and keep you informed at all times.
We remain in contact with you by mail, as before, and look forward to a speedy resolution.
Kind Regards.
Team Aleyolé.
Laura,
Thank you for your kind words.
It is very important for us the opinion of our customers to keep growing.
We hope to see you soon!
Best regards
Aleyolé Team
Esther,
Gracias por todos tus hermosos comentarios.
Nos alegra muchísimo que te encanten tus joyas.
¡Esperamos las disfrutes y verte muy pronto de nuevo!
Saludos.
Equipo Aleyolé.
“I ordered three items from Aleyolé last week, and I am extremely happy with the quality of the products that I received. The entire process was very fast, I received the package within three days of ordering it, and upon opening the package, all of the items were very neatly packed. The items turned out to be exactly as they appeared on the website.”
Jenna,
Thank you for taking the time to share your opinion and experience.
We are happy that you love your jewellery.
We look forward to seeing you soon!
Best regards
Aleyolé Team
“I paid extra money for the item to be delivered within 2 working days and it still hasn’t arrived……. I contacted your help desk already but the issue is not resolved yet. Very unhappy with this situation”
Anais,
Thank you very much for taking the time to write this review, it helps us to improve every day!
We are very sorry for the delay and the problems it may have caused you.
We understand how frustrating this can be and we sincerely apologise for this. For our part, we have done our best to expedite and keep you informed at all times, but we know that this is not always enough when the expected waiting times are not met.
We have checked that your order has been successfully delivered.
We hope you can enjoy your jewellery and that in the future you can continue to trust us, we will be delighted if you do!
If you need anything else, please write to us again, we will be happy to help you!
Best regards,
ALEYOLÉ Support Team
