Océane,
Merci d'avoir pris le temps de nous laisser vos commentaires.
Nous sommes très heureux que vous aimiez nos produits.
Nous tiendrons compte de votre avis et espérons offrir une gamme de plus en plus large de nos produits.
Nous espérons vous voir bientôt.
Meilleures salutations
L'équipe Aleyolé
Claudia,
Merci beaucoup pour vos paroles.
Nous nous efforçons chaque jour de fournir le meilleur service et nous sommes heureux que vous appréciiez nos bijoux et fassiez partie d'Aleyolé.
Meilleures salutations.
“I love the design. It is my favorite jewellery brand. But i do resent the quality of some items. The gold plating on the earrings wears out and the earrings get dark very quickly on the part that pierces the ear. So the jewellery is not appropriate to never-take-off. I wish you would improve that since the prices jumped around a 100% since I first started buying from you.”
Hello Sara,
Thank you for trusting us!
We are sorry to hear that you are not completely satisfied with the service, we try to keep improving day by day and all feedback helps us to grow.
Please contact us at help@aleyole.com and we will try to help you with your query as soon as possible.
Have a great day!
ALEYOLÉ Support Team
“great products and excellent assistano service. One product I had ordered was out of stock, but they immediately proceeded to find solutions. Recommended!”
Alessia,
Thank you for trusting us, for your kind words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers to keep growing.
We are glad we were able to find a solution and provide you with a good service.
We hope to see you soon!
Regards
Aleyolé Team
“En general una buena marca, los productos se ven de buena calidad, envíos rápidos y buen precio, pero considero que necesitan ampliar su equipo de atención al cliente para una resolución de incidentes más rápida”
Hola Paula,
¡Gracias por confiar en nosotros y tomarte el tiempo de compartir tu experiencia!
Lamentamos saber que no estás del todo satisfecho con el servicio de atención al cliente, intentamos seguir mejorando día a día y todos los comentarios nos ayudan a crecer.
Cualquier inquietud intentaremos ayudarte con tu consulta lo antes posible.
¡Que tengas un buen día!
Equipo de soporte de ALEYOLÉ
“Very beautiful and special jewels. The shipment was very fast, the package arrived three days after the order. I will definitely buy from this site again!”
Thank you Emma for your kind words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers to keep growing.
We hope to see you soon!
Aleyolé Team
“Aleyole is a very in-trend brand, the style of collections are nice ad uptodate to customers needs. but for me the price is too expensive, especially if you sell just one piece of a couple of eranings. the quality is good but non connected with the price as they last till 6 months. they last their cover in gold very quickly.”
Hello Bianca,
Thank you for taking the time to write to us.
We will take your feedback on our costs into account. All opinions help us to improve and grow and that's why your feedback is so important.
We hope to see you soon!
Aleyolé Team
Nicola,
Thank you for taking the time to write to us.
We will consider your feedback on our return policy. All feedback helps us to improve and grow.
We hope to see you soon!
Aleyolé Team
“Soy muy fan de la marca y su joyería, siempre me ha parecido de muy alta calidad y los diseños son demasiado hermosos, lastimosamente en esta ocasión tengo uno de los pendientes dañados.. no se si ya venía así o se a dañado en la única ocasión que los use…”
Hola Brennie,
¡Gracias por tus hermosas palabras!
Lamentamos que esta vez hayas tenido problema con uno de nuestros productos, pero quedate tranquila que ya estamos trabajando para enviarte una nueva unidad de reemplazo.
Te estaremos contactando hoy mismo por correo.
Esperamos que sigas confiando y verte muy pronto nuevamente.
Saludos
Equipo Aleyolé
