“Beuatiful and unique jewelry! Just be mindful that some of the jewelry is sold individually, therefore you need to be super attentive while shopping.”
Alaa,
Thank you for your kind words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers to keep growing.
We hope to see you soon!
Best regards
Aleyolé Team
“The products were good except the length of the necklace, which also has two links at the end that were detached from the necklace .so I need to return this.
The other products were solid.”
“Nice jewellery, but I think, especially, next to the anchoring/clasp and at the 90 degree edges which are in contact with the skin, the gold alloy could be stronger - usually, it starts to fade after 2 months of wearing.”
Hola María,
Gracias por tan hermosas palabras y tomarte el tiempo de compartirnos tu experiencia.
Es muy importante para nosotros la opinión de nuestros clientes para seguir creciendo.
Esperamos verte nuevamente en nuestra tienda.
Saludos
Equipo Aleyolé
Thank you for your kind words about our brand!
We are sorry to hear that you are not completely satisfied with the service, we try to keep improving day by day and all feedback helps us to grow.
Have a great day!
ALEYOLÉ Support Team
Thank you for your kind words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers to keep growing.
We hope to see you soon!
Best regards
Aleyolé Team
Thank you for trusting us! We are very happy that you had this experience with us.
We hope to see you again in our shop!
Best regards
ALEYOLÉ Support Team
“Its my second purchase from Aleyole, until now I bought only gold jewelery and I have to say i'm very satisfied with the quality (the gold doesn't fade away after wearing it for a while). So thumbs up for this.
However, what I don't like is the customer service, I had an issue with the clasps from the charms and nobody replied via email, they replied only after I insisted on sending the same email several times. Not nice !
Also what I didn't like is that they changes the clasps for the charms and this change is not reflected on the website so I kinda feel cheated on. The charms look really nice, but the new clasp doesn't fit on the necklace that I bought- LAFORET GOLD CHAIN (clasp is too small), hence I can only wear the charms only on earings. Again not nice !”
Thank you for your kind words about our brand and for taking the time to give us your opinion!
We are sorry that you are not completely satisfied with the service, we try to keep improving day by day and all the opinions help us to grow.
We are sorry that the new claps have not been as expected and we have not assisted you in time, we invite you to write us again at help@aleyole.com and we will try to help you with your query as soon as possible.
Have a great day!
ALEYOLÉ Support Team
Translated with www.DeepL.com/Translator (free version)
