“I love the design. It is my favorite jewellery brand. But i do resent the quality of some items. The gold plating on the earrings wears out and the earrings get dark very quickly on the part that pierces the ear. So the jewellery is not appropriate to never-take-off. I wish you would improve that since the prices jumped around a 100% since I first started buying from you.”
Hello Sara,
Thank you for trusting us!
We are sorry to hear that you are not completely satisfied with the service, we try to keep improving day by day and all feedback helps us to grow.
Please contact us at help@aleyole.com and we will try to help you with your query as soon as possible.
Have a great day!
ALEYOLÉ Support Team
Anne,
Merci pour tous les mots aimables que vous avez adressés à nos produits.
Heureux que vous aimiez et portiez nos bijoux.
Nous sommes impatients de vous revoir !
L'équipe Aleyolé.
“great products and excellent assistano service. One product I had ordered was out of stock, but they immediately proceeded to find solutions. Recommended!”
Alessia,
Thank you for trusting us, for your kind words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers to keep growing.
We are glad we were able to find a solution and provide you with a good service.
We hope to see you soon!
Regards
Aleyolé Team
“En general una buena marca, los productos se ven de buena calidad, envíos rápidos y buen precio, pero considero que necesitan ampliar su equipo de atención al cliente para una resolución de incidentes más rápida”
Hola Paula,
¡Gracias por confiar en nosotros y tomarte el tiempo de compartir tu experiencia!
Lamentamos saber que no estás del todo satisfecho con el servicio de atención al cliente, intentamos seguir mejorando día a día y todos los comentarios nos ayudan a crecer.
Cualquier inquietud intentaremos ayudarte con tu consulta lo antes posible.
¡Que tengas un buen día!
Equipo de soporte de ALEYOLÉ
Ilana,
Thank you for your kind words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers to continue growing.
We hope to see you soon!
Best regards
Aleyolé Team
“I like the jewelry but find the site confusing. Sometimes I think I'm buying a pair and get sent 4 earrings and others I think I'm getting a par and am sent 1.”
Hello Meagan,
Thank you for your words and for taking the time to share your experience with us.
It is very important for us the opinion of our customers and comments like yours help us to improve and continue to grow.
We hope to see you soon!
Best regards
Aleyolé Team
“Very nice pieces of jewelry! They are very fine, shiny and very well done. I was extremely surprised by the quality, how well made the material is and quality of the pieces as well. Very beautiful jewelry!”
