Sunshine Industrial t/a Aussie Soles Reviews

Name: Sunshine Industrial t/a Aussie Soles
Address: 28 CRESCENT RD, Eumundi, Queensland
Rating: 4.60

4.6 Rating 714 Reviews

90 %

of reviewers recommend Sunshine Industrial t/a Aussie Soles

4.6

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Sunshine Industrial t/a Aussie Soles 5 star review on 26th January 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought mine on line so easy and the most comfortable shoes ever”

Helpful Report

Posted 1 day ago

“Good company to deal with. I brought some thongs last year from them. I was accidently sent the wrong order, so I rang them and it was resolved promptly. Good friendly service.”

Helpful Report

Posted 3 months ago

Hi there, thank you so much for your kind words🥰 We're really glad to hear that our team could quickly resolve the mix-up with your order and that you were happy with the service. It's always our goal to provide a friendly and hassle-free experience. We look forward to serving you again 🥳 Cheers, Sunshine Industrial Family Trust 🎉

Posted 2 months ago

“Good hardy and comfortable product. Excellent ordering and delivery. Hope the coming years are better for you.”

Helpful Report

Posted 3 months ago

Dear Customer, Thank you for your fantastic 5-star rating. 🥰 We're delighted you find our products durable and comfortable. It's great to hear you had a smooth ordering and delivery experience. Your support means to us. We'll keep striving to meet your expectations with our products and services. Thanks again for choosing us. Warm regards, Sunshine Industrial Family Trust Team ☀️🥂

Posted 3 months ago

“I am SO pleased that I discovered these really comfortable slip-on shoes, and you as suppliers of them ! You delivered them to me without any problems at all ! "Thank you" !”

Helpful Report

Posted 4 months ago

Dear Dianne, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your feedback and support. Your kind words mean the world to us, and we are thrilled to hear that you find our slides so comfortable. Our team worked diligently to create a product that not only offers great arch support but also provides utmost comfort for all-day wear. Once again, thank you for choosing our products. We are delighted that you are happy with your purchase. If there's anything else we can assist you with in the future, please do not hesitate to reach out. Best regards, Sunshine Industrial Family Trust 🥳

Posted 4 months ago

“Terrible service however great product”

Helpful Report

Posted 4 months ago

Hi Eva, Thank you for your honest feedback! We're glad to hear you’re happy with the product, though we’re sorry to hear that the service didn’t meet your expectations. We’re committed to improving, and your input helps us do just that. If there's anything more we can do, please let us know! Warm regards, Sunshine Industrial Family Trust 🥰

Posted 4 months ago

“I have purchased the same Aussie Sole shoes many times before and each time I always receive the incorrect item. This time I have had to pay $9.99 for postage to have the correct one sent out only to have the incorrect ones sent AGAIN. I don't think I will purchase again, due to the length of time it takes for a response to my emails and the fact I had to pay for their error.”

Helpful Report

Posted 5 months ago

“they are great”

Helpful Report

Posted 5 months ago

Hi Sandra, Thank you so much for your 5-star review🥰 We’re thrilled to hear you had a great experience. Your support means the world to us, and we look forward to serving you again in the future ❤️💙

Posted 4 months ago

“I love Aussie Soles footwear. It is comfortable, it lasts well and looks great.”

Helpful Report

Posted 5 months ago

Hi Bronwyn, Thank you so much for your kind words.💖 We’re delighted to hear that you love Aussie Soles footwear and that you find it comfortable, durable, and stylish. Your satisfaction is our top priority, and we’re thrilled that our footwear has met your expectations. We look forward to continuing to provide you with great products 🥰 Kind regards, Sunshine Industrial Family Trust

Posted 4 months ago

“Took to long to ship, when I asked to cancel order, funny they quickly shipped it out.”

Helpful Report

Posted 5 months ago

Dear Amanda, Thank you so much for taking the time to provide us with your feedback on your recent experience with Sunshine Industrial t/a Aussie Soles. We truly appreciate hearing from our customers and learning about their experiences. We sincerely apologize for any inconvenience you may have faced due to the delay in shipping your order. We understand the frustration it can cause, especially when you requested to cancel the order. It is unfortunate that your order was shipped out shortly after your cancellation request, resulting in an unsatisfactory experience for you. We apologize for any confusion or inconvenience this may have caused. We value your opinion and would like to ensure that our service meets and exceeds your expectations. We would love to hear more about your specific concerns and any suggestions you may have to improve our processes. Your input will greatly assist us in making necessary changes to avoid similar situations in the future. Once again, thank you for bringing this matter to our attention. We are grateful for your continued support and trust in our brand. Please don't hesitate to reach out to us so that we can address your concerns and work together in making things better. Warm regards, Sunshine Industrial t/a Aussie Soles

Posted 4 months ago

“Left message via phone and got no response. Send email also no response. Customer service not helpful at all. Warehouse lady helpful Tracy very helpful and sorted it out. Called back and got other dwpartment contacted”

Helpful Report

Posted 7 months ago

“Five stars. Excellent service and delivery. I have been wearing Aussie Soles for seven years and particularly like the ones with the diamante. Can't fault them. Comfortable and don't fall apart. Please keep going, I shall, indeed want more.”

Helpful Report

Posted 7 months ago

“I have emailed you when I got my thongs that they were a bit wider and a little longer than the other few pairs I have bought from Aussie Soles. I never got a reply.”

Helpful Report

Posted 7 months ago

“great product, the Starfish classic.”

Helpful Report

Posted 8 months ago

“Love these shoes, been buying them for a lot of years now, so comfortable and suit my feet perfectly. Try them you'll love them. Cheers”

Helpful Report

Posted 8 months ago

“Excellent. The only thongs my 3 kids will wear (and they wear them everywhere!)”

Helpful Report

Posted 8 months ago

“Hello I am disappointed in the fit and support offered by my recent purchase of Aussie Soles. The quality in the support offered is especially disappointing. I will probably not order again. I live in Canada so at about 85.00for two pairs shipping included, I will look at other options.”

Helpful Report

Posted 8 months ago

“I love Aussie Soles and have kept buying them for a few years replacing them as they wore out. The quality remains the same. Size fit for length is perfect. Postage time is fine.”

Helpful Report

Posted 8 months ago

Hi Martina, that's fantastic to hear🥳 It's clear that Aussie Soles have been a reliable and comfortable choice for you over the years. Their consistent quality, perfect size fit, and reasonable postage time definitely make them worth the investment. Here's to many more enjoyable walks and comfortable moments in your Aussie Soles 🥰

Posted 8 months ago

“Aussie Soles are "Simply the Best" Wish they were more readily available in NZ... But I do buy direct to Australia, although postage puts the price up...”

Helpful Report

Posted 8 months ago

Hi Heather, thank you for sharing your positive experience with Aussie Soles🥰 It's fantastic to hear that you find them to be "Simply the Best." While it's unfortunate that they're not as easily accessible in NZ, it's great that you're able to purchase them directly from Australia. Although the postage may increase the overall price, the comfort and quality of Aussie Soles make them worth it. Hopefully, in the future, there will be more options for purchasing them locally in NZ. Enjoy your Aussie Soles, and happy walking 😍

Posted 8 months ago

“Good product. Good and prompt service”

Helpful Report

Posted 8 months ago

Dear customer, thank you for your feedback. We're glad to hear that you found our product to be good and that you were satisfied with our prompt service. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help 🥰

Posted 8 months ago

“Very pleased with shoes I purchased .Very comfortable.”

Helpful Report

Posted 8 months ago

Sunshine Industrial t/a Aussie Soles is rated 4.6 based on 714 reviews