Sunshine Industrial t/a Aussie Soles Reviews

Name: Sunshine Industrial t/a Aussie Soles
Address: 28 CRESCENT RD, Eumundi, Queensland
Rating: 4.58

4.6 Rating 747 Reviews

89 %

of reviewers recommend Sunshine Industrial t/a Aussie Soles

4.6

Based on 747 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Sunshine Industrial t/a Aussie Soles 5 star review on 26th January 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice shoes”

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Posted 7 months ago

“We wish the list of stockists was accurate as most if them haven't heard of you and we've struggled to replace our Aussie Soles as we travel Australia.”

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Posted 8 months ago

“This is the second pair I bought.I can highly recommend them.”

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Posted 8 months ago

“Good product. Good and prompt service”

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Posted 1 year ago

Dear customer, thank you for your feedback. We're glad to hear that you found our product to be good and that you were satisfied with our prompt service. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to help 🥰

Posted 1 year ago

“Great product. Have foot issues but I can wear my starfish things all day. Would think creating an insole would be a good idea so it can be used inside any shoe. Remember, you heard it first on here! Only downside is the delivery time. Do I assume the things are not dispatched from Sunshine Coast.? I live in Brisbane.”

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Posted 1 year ago

Hi Peter, thank you for your feedback 😍 We're glad to hear our starfish things are helping with your foot issues. Your suggestion for an insole version is noted. Apologies for any inconvenience you experienced with the delivery. We had a shortage of staff, but the situation has improved now. Thanks again for choosing Aussie Soles 🥰

Posted 1 year ago

“I now have 2 pairs of the arch support slides and I love them. They are so comfortable. My go to shoes and they look great on your feet. Easy to order online and quick delivery. I would recommend Aussie Soles to anyone”

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Posted 1 year ago

Hi Karyn, that's fantastic to hear🥰 We're thrilled that you love our arch support slides and that they've become your go-to shoes. Thank you for your kind words and for recommending Aussie Soles. If you ever need anything else or have any questions, feel free to reach out. We're here to help 😊

Posted 1 year ago

“Bought 2 pairs same size, fitted perfectly. Blue pair left outside door in partial sun for brief time which have shrunk and no longer fit. Have photo to prove it. Customer service excellent though.”

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Posted 1 year ago

Hi Barb, thank you for reaching out to us and for sharing your experience. We're sorry to hear about the unexpected shrinkage of your blue pair after being exposed to partial sunlight. We understand how frustrating that must be. We greatly appreciate your acknowledgment of our customer service, and we're glad to hear that you found it excellent. Your satisfaction is important to us, and we're here to assist you in any way we can. 🥰 If you could kindly provide the photo as evidence along with the order number, we'll do our best to find a satisfactory resolution for you. Please feel free to reach out to us with any further questions or concerns at enquiries@aussiesoles.com. Thank you for your support and understanding. Aussie Soles team x

Posted 1 year ago

“I love the comfort but over time the shoe became distorted due to my walking heavy on one side. I had to replace them as my foot was not supported and hurt.”

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Posted 1 year ago

Hi Esther! 🌟 Thanks a bunch for sharing your thoughts with us! We're thrilled you enjoyed the initial comfort of our shoes. While we're sorry to hear about the distortion issue, it's fantastic that you've made the savvy choice to snag a new pair that suits your needs for support and comfort. The Aussie Soles Starfish range typically lasts between 1 to 3 years, depending on individual use. Your valuable input helps us improve, and we're grateful for your continued support. Cheers! 🌈👟

Posted 1 year ago

“Very pleased with my purchase. Prompt delivery. Fits like a glove.”

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Posted 1 year ago

Thank you so much, Beverley, for awarding Aussie Soles Holdings Pty Ltd with a fantastic 4-star rating! 😍 We truly appreciate your kind feedback. We're thrilled to hear that you are very pleased with your purchase and that it fits like a glove. At Aussie Soles, we strive to provide top-quality products and ensure prompt delivery service. Your satisfaction is our ultimate goal, and we're delighted to know that we were able to meet your expectations. Once again, thank you for choosing Aussie Soles. We look forward to serving you again in the future. 🥰

Posted 1 year ago

“Very pleased with my purchase.... will be ordering more.”

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Posted 2 years ago

Hi Dot, Thank you so much for your 4 star rating 🥰 We are glad to hear that you are very pleased with your purchase and will be ordering more in the future. We cannot wait to help you again 🥳

Posted 2 years ago

“The product is good but does not suit my foot. The first pair I ordered (usual size) was too big so I returned for a size smaller, however, it is not easy for me to walk in them. My heel falls over the back. I probably need something with an ankle strap. I will be giving these to my local op shop, unfortunately.”

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Posted 2 years ago

“bought first pair few years ago through a gift shop, then decided I needed another pair as my first very comfortable pair was wearing down a bit on the soles, so found you on-line and ordered. service was good and I will order again on-line with you, probably next year. best pair of thongs I have ever worn. will be recommending you to others.”

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Posted 2 years ago

“Customer Service staff over the phone are professional and helpful”

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Posted 2 years ago

“The service I received was good. My purchase arrived in good time. But I won’t be buying again because the shoes arnt as good as they used to be.”

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Posted 2 years ago

Hi Anne, Thank you for taking the time to share your thoughts with us. We're glad to hear that you were satisfied with our service and the delivery speed of your order. We're sorry to hear that the shoes didn't meet your expectations compared to previous purchases. We would like to inform you that the stocks we are currently selling are newly manufactured while the one you previously purchased was made years ago. Due to the passage of time, there have been design updates, so it may not be possible to find an exact match. Your feedback is important, and we'll take it into account as we continue to refine our product offerings for our valued customers. -Aussie Soles Team

Posted 2 years ago

“Love the thongs but there are never many colours to chose from especially for children’s sizes Most frustrating”

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Posted 2 years ago

Dear customer, Thank you for taking the time to provide us with your feedback. 🥰 We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“As i have only been wareing for a few weeks so far very good. should have got the size smaller”

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Posted 2 years ago

Dear John, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Easy to deal with but it’s just a shame they’re not manufactured in Oz”

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Posted 2 years ago

Dear Rick, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Great. Shoes”

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Posted 2 years ago

Dear Wendy, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“As I have limp I tend to flick my left foot out to the side and because of this it would be good if there was a strap on the back. This would help, just like cross have. I do like the sliders but at the moment I can't wear them. The thongs are great.”

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Posted 2 years ago

Hi Neil, Thank you for your feedback! We're sorry to hear that slides aren't working out the best for you due to your limp. We understand that everyone's feet are different and have unique needs, and we appreciate your suggestion regarding adding a strap on the back. We'll certainly take your feedback into consideration as we continue to develop and improve our products. In the meantime, we're glad to hear that you're enjoying our thongs. If you have any further feedback or suggestions, please don't hesitate to let us know. We're always looking for ways to better serve our customers, and we appreciate your input. Thanks again for your feedback, and we hope to continue providing you with comfortable and supportive footwear in the future. 🥰 Cheers, Aussie Soles Team 🥂

Posted 2 years ago

“I am usually a size 39 to a 40, and I purchased the size 40 in these slides. Unfortunately, they are a little small so not as comfortable as they could be. I appreciate the "cushiony" sole, but just wish they were a little larger.”

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Posted 2 years ago

Hi Pauline, Thank you for your feedback!🥳 We're sorry to hear that the size 40 slides are a little small and not as comfortable as you had hoped. We understand that finding the right size can be challenging, and we apologize for any inconvenience this may have caused. For sizing accuracy wit hour products,the best way to know what fits best is to measure foot from toe to heel and compare it to our size chart that goes by MM (millimeter) in length, kindly see here: https://aussiesoles.com.au/pages/size-chart We appreciate your support and hope to have the opportunity to provide you with a better fitting product in the future. Please don't hesitate to contact us at enquiries@aussiesoles.com if you have any questions. 🥰 Cheers, Aussie Soles Team 🥂

Posted 2 years ago

Sunshine Industrial t/a Aussie Soles is rated 4.6 based on 747 reviews