Name: Sunshine Industrial t/a Aussie Soles
Address: 28 CRESCENT RD, Eumundi, Queensland
Rating: 4.58

“From the start, we saw the difference in the quality of these sandals! In a few days, we noticed a difference in our posture because of the arch support. Fantastic product and we cannot recommend it more!”

Helpful Report

Posted 2 years ago

Dear Wayne, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Bought some Starfish which arrived quickly. They are comfortable, so easy to slip on and look good enough to wear to the shops. So easy to clean too.”

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Posted 2 years ago

Dear Laurel, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“I recently ordered two pairs of Starfish Indy sandals that I had literally worn out. Wore them every day for a few years and was so happy with the quality, it was a no-brainer to re-order. Especially since I need arch support. I recommend Aussie Soles often when people comment on my sandals.”

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Posted 2 years ago

Dear Toni, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“I have now bought three pairs. Just love them.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“I brought Aussie soles as they were very comfortable but the last two times I brought the size I wear they were too small so I got a bigger size this time and they are too narrow for my feet. I don't know if you have changed the supplier that makes them.”

Helpful Report

Posted 2 years ago

Dear Flora, Thank you for reaching out to us regarding your recent purchase of Aussie Soles. We appreciate your loyalty and feedback regarding the sizing and comfort of our products. We apologize for any inconvenience caused by the recent sizing issues you experienced. However, we would like to assure you that we have not changed our supplier. We have been working with the same trusted supplier for our Aussie Soles products to ensure consistency in quality and comfort. Thank you for your patience and continued support. 🥰 Cheers, Aussie Soles Team

Posted 2 years ago

“I bought a two pairs of the starfish which I loved but unfortunately both shrunk significantly within the first week of having them as I left them inside my door but the sun must have came in and was enough to destroy them, I have had to give them away. I have since bought a pair of Aussieanas slim straps which I am happy with but it feels like the straps won’t last long, it would be good to have a normal size strap option with the Aussieanas.”

Helpful Report

Posted 2 years ago

Dear Naomi, Thank you so much for your feeedback. We are sorry to hear about the 2 Starfish classics as it only shrinks when it directs to sunlight. 😔 Please see here on how to take care Aussie Soles: https://aussiesoles.com.au/pages/care-for-aussie-soles Regarding your purchase of the Aussianas slim straps, we are glad to hear that you are happy with them. However, we understand your concerns about the durability of the straps. We will take your feedback into consideration and look into offering a normal size strap option for the Aussianas. We appreciate your honesty and feedback as it helps us to improve the quality of our products. Please let us know if there is anything else we can do to assist you. Sincerely, Aussie Soles Team

Posted 2 years ago

“Great soles, very durable and tough. Recommended.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“I have been buying the Starfish Thongs since 2011. I love these thongs. They never wear out, they don't break & they are easy to clean. Although I no longer live on the Sunshine Coast I still wear them every single day in the warmer months. Best thongs I have ever had in my 60 plus years.”

Helpful Report

Posted 2 years ago

Dear Susan, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Love these shoes. Very comfortable and soft and the arch support is quite good although could be slightly higher as I usually have to wear orthotics. These give me a break from wearing orthotics without any after-effects.”

Helpful Report

Posted 2 years ago

Dear customer, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“I bought two pairs of what I thought were 100% rubber thongs I’ve only had them three weeks and one pair is already worn out there not real rubber”

Helpful Report

Posted 2 years ago

Dear Barry, We sincerely apologize for the unsatisfactory experience you had with our product. Your feedback is invaluable to us, and we deeply regret any inconvenience caused. We are committed to improving our products and services to ensure your utmost satisfaction. Thank you for bringing this to our attention. Best regards, Aussie Soles Team

Posted 2 years ago

“Very light, comfy thongs, love the more than usual higher arch support than most other thongs.”

Helpful Report

Posted 2 years ago

Dear Candy, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“As i have only been wareing for a few weeks so far very good. should have got the size smaller”

Helpful Report

Posted 2 years ago

Dear John, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Fit was great and sandals and water shoes very comfortable. Shipping to US was timely. Thanks”

Helpful Report

Posted 2 years ago

Dear Henry, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“I have plantar fasciitis and literally could not walk....until I put these on. I have very high arches, so my feet were used to them within about 8 hours of wear time. They now just feel like regular thongs. Love them ❤️”

Helpful Report

Posted 2 years ago

Dear Corinne, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Fast and positive service”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Happy with the product but the online customer service needs much improving.”

Helpful Report

Posted 2 years ago

Dear Rachelle, Thank you for sharing your feedback with me. I'm glad to hear that you are happy with the product. However, I'm sorry to hear that your experience with our online customer service didn't meet your expectations. We strive to provide the best possible customer service experience and we value your feedback as it helps us to identify areas where we can improve. If you could provide me with more information on the specific issues you encountered with our online customer service, I would be happy to look into it and see how we can make improvements You can send your concern at enquiries@aussiesoles.com. We appreciate your business and hope to provide you with a better experience in the future. -AussieSoles Team

Posted 2 years ago

“Very happy with my slides so comfortable and quick delivery. Thank you Aussie soles”

Helpful Report

Posted 2 years ago

Dear Kay, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Easy to deal with but it’s just a shame they’re not manufactured in Oz”

Helpful Report

Posted 2 years ago

Dear Rick, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“The scuffs are really comfortable, soft and great foot support. Extremely happy with them. Easy to order on line and quick delivery. Happy customer.”

Helpful Report

Posted 2 years ago

Dear Vicki, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

“Great. Shoes”

Helpful Report

Posted 2 years ago

Dear Wendy, Thank you for taking the time to provide us with your feedback. We are thrilled to hear that you are enjoying our product and appreciate your kind words. Our team works hard to ensure that our products meet the highest standards of quality and customer satisfaction, and it's always rewarding to hear positive feedback like yours. 🥰 We hope that you continue to enjoy our product and please don't hesitate to reach out to us if you have any further feedback or questions. Thank you again for your support! 😍 Cheers, Aussie Soles Team

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Sunshine Industrial t/a Aussie Soles Reviews