Sunshine Industrial Family trust Reviews

Name: Sunshine Industrial Family trust
Address: 28 CRESCENT RD, Eumundi, Queensland
Rating: 4.61

4.6 Rating 705 Reviews

90 %

of reviewers recommend Sunshine Industrial Family trust

4.6

Based on 705 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Sunshine Industrial Family trust 5 star review on 26th January 2024

Anonymous // 01/01/2019

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“The whole process was simple. Great product, great service.”

Helpful Report

Posted 1 year ago

Hi Ross, Thank you for your feedback! 🥰 We're thrilled to hear that you had a great experience with us and that you found our product to be great. We always strive to make the purchasing process as simple and hassle-free as possible, so we're glad to hear that you found it to be that way. We hope to continue providing you with great products and service in the future! 😍 Cheers, Aussie Soles Team 🥂

Posted 1 year ago

“Great product. Very comfortable and easy to wear”

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Posted 1 year ago

Hi Neda, Thank you for your feedback 🥰 We're glad to hear that you find our product comfortable and easy to wear. It's always our goal to provide our customers with high-quality products that meet their needs and exceed their expectations. If you have any further feedback or questions, please don't hesitate to send it at enquiries@aussiesoles.com. Thank you so much for your support 🙏🏻 Cheers, Aussie Soles Team 🥂

Posted 1 year ago

“I love my Aussie Soles & am just disappointed that I can’t find them in any local suppliers anymore. Hence I ordered online again. In the past you have given great online service, even replacing a faulty pair of thongs with no problem. Thank you from Adelaide”

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Posted 1 year ago

Hi Angela, Thank you for your feedback and for being a loyal customer 🥰 We're sorry to hear that you can't find our product in any local suppliers anymore, but we're glad to hear that you had a positive experience ordering online in the past. We take pride in providing excellent customer service, and we're thrilled to hear that we were able to replace your faulty pair of thongs with no problem. Your satisfaction is our top priority, and we always strive to make sure our customers are happy with their purchases. Thank you for your continued support, and we look forward to providing you with high-quality products and great service in the future 🙌🏻 Cheers, Aussie Soles Team 🥂

Posted 1 year ago

“I am usually a size 39 to a 40, and I purchased the size 40 in these slides. Unfortunately, they are a little small so not as comfortable as they could be. I appreciate the "cushiony" sole, but just wish they were a little larger.”

Helpful Report

Posted 1 year ago

Hi Pauline, Thank you for your feedback!🥳 We're sorry to hear that the size 40 slides are a little small and not as comfortable as you had hoped. We understand that finding the right size can be challenging, and we apologize for any inconvenience this may have caused. For sizing accuracy wit hour products,the best way to know what fits best is to measure foot from toe to heel and compare it to our size chart that goes by MM (millimeter) in length, kindly see here: https://aussiesoles.com.au/pages/size-chart We appreciate your support and hope to have the opportunity to provide you with a better fitting product in the future. Please don't hesitate to contact us at enquiries@aussiesoles.com if you have any questions. 🥰 Cheers, Aussie Soles Team 🥂

Posted 1 year ago

“My wife loves the thongs with the raised arch. She finds them very comfortable. Thank you”

Helpful Report

Posted 1 year ago

Hi John, Thank you for your message, I'm so glad to hear that your wife loves the thongs with the raised arch and finds them comfortable! 🥰 We're always thrilled to receive feedback from our customers, especially when it's positive. We take pride in offering high-quality products that are both comfortable and stylish, so it's great to know that your wife is enjoying her new shoes. If there is anything else we can assist you with, please don't hesitate to contact us. Thanks again for your support! 🙏🏻 Cheers, Aussie Soles Team 🥂

Posted 1 year ago

“I have found these shoes to be a gift for my feet. I wear them every day around the house. I have recommended them to family and friends. great shoe”

Helpful Report

Posted 1 year ago

Hi Jane, Thank you so much for taking the time to share your positive experience with our shoes. We are thrilled to hear that you have found them to be a 'gift for your feet' and that you wear them every day around the house. We appreciate your recommendation to your family and friends as well. At Aussie Soles, we strive to provide high-quality products that meet the needs and expectations of our customers, and we are pleased to know that we have met yours. Thank you again for your kind words and for choosing Aussie Soles. We look forward to serving you again in the future 🙏🏻🥰 Cheers, Aussie Soles Team 🥂

Posted 1 year ago

“I am on my 4th pair of Aussie soles. I broke my second toe and was told not to were thongs so I found your Aussie sole slip on shoes/thongs. They are comfortable and have arch support. I can also wear them at the beach. One happy customer.”

Helpful Report

Posted 1 year ago

Hi Julie 🥰 Thank you for taking the time to share your experience with our Aussie Sole slip-on shoes/thongs. We are delighted to hear that you have found them to be a comfortable and supportive option for your feet. We are thrilled that our shoes have become a go-to for you and that you can even wear them to the beach! Your satisfaction is our top priority and we are grateful for your continued loyalty to our brand. Thank you for choosing Aussie Soles, and we look forward to serving you again soon. Best regards, Aussie Soles Team 💙

Posted 1 year ago

“Very happy with these shoes, they're comfortable, easy to clean, the website was user friendly and delivery was very quick.”

Helpful Report

Posted 1 year ago

Hi Susan, Thank you for taking the time to share your positive experience with our shoes and website. We are thrilled to hear that you found our shoes comfortable, easy to clean and our website user-friendly. We strive to provide our customers with the best possible experience, and we are glad to have met your expectations. We are also pleased to hear that our delivery service met your needs and expectations. We understand that time is precious, and we always aim to ensure that our products reach our customers in a timely and efficient manner. Thank you for choosing our brand, and we look forward to serving you again in the future. Best regards, Aussie Soles Team 💙

Posted 1 year ago

“No complaints from me. I ordered my slides on line and had them within a week. Great service & will do another order in the coming months. Nerida”

Helpful Report

Posted 1 year ago

Hi Nerida, Thank you for sharing your positive experience with our online ordering and delivery service. We are delighted to hear that you received your slides promptly and that our service met your expectations. We take great pride in providing exceptional service to our customers, and we are thrilled that we were able to deliver on this promise for you. We look forward to continuing to serve you and providing you with the best possible experience with our brand. Thank you for your continued support, and we cannot wait to see you again soon. Best regards, Aussie Soles Team 💙

Posted 1 year ago

“thank you for efficient online and delivery service.”

Helpful Report

Posted 1 year ago

Hi Mary, We're so happy to hear that our online and delivery services met your expectations. Thank you for choosing us, and we hope to continue to provide you with top-notch service in the future. 🥰

Posted 1 year ago

“Received my order quickly without any hassle was kept informed of the progress the whole way. Easy company to deal with.”

Helpful Report

Posted 1 year ago

Hi David, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received your order quickly and without any issues, and that you found us to be an easy company to deal with. At Aussie Soles, we strive to provide the best possible experience for our customers, and we are delighted that we were able to meet your expectations. We will be sure to pass your kind words along to our team. Thank you again for your feedback and for choosing to do business with us. We look forward to serving you again in the future! Cheers, Aussie Soles Team ✨

Posted 1 year ago

“Easy to use web site. Very efficent delivery time. Highly recommend this business.”

Helpful Report

Posted 1 year ago

Dear Kay, We wanted to take a moment to express our sincere gratitude for taking the time to rate our service with five stars! Your feedback means a lot to us and we're thrilled to know that you had a positive experience with us. We're always striving to provide our customers with the best possible service, so if there's anything else we can do to improve your experience, please don't hesitate to reach out. Thank you again for your support, and we look forward to serving you in the future. Best regards, Aussie Soles Team

Posted 1 year ago

“The things are very comfortable, in fact the best. The sliders starfish are too narrow, disappointing I can't slip on”

Helpful Report

Posted 1 year ago

Hi Maria, Thank you for your feedback, and we're pleased to hear that you find our products comfortable! We're sorry to hear that the indy slide starfish were too narrow for you and that you were unable to slip them on. We appreciate your feedback, and we'll definitely take this into consideration as we continue to improve our products. In the meantime, we encourage you to explore the other products we offer on our website. We have a wide selection of styles and sizes that may be a better fit for you. If you have any other questions or concerns, please don't hesitate to let us know and email us at enquiries@aussiesoles.com. Thank you for choosing us as your preferred brand!

Posted 1 year ago

“Aussie Soles were very efficient fixing a typo error I made when ordering 3 pairs recently. The only problem I had was the courier didn't actually deliver them to the door so next time I will have them sent to my Post Office box as I ended up going there eventually anyway to collect them Aussie Soles were very professional and obliging Great customer service”

Helpful Report

Posted 1 year ago

Hi Nancy, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off! 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂

Posted 1 year ago

“Pleased with the shoes (the Starfish Classic 3.3 Arch Support Thongs), good support. My wife used my link to buy some shoes and thongs too, but I have not received the promised commission. I did enquire by email how this would be paid but received no response, so not good customer service.”

Helpful Report

Posted 1 year ago

Hi Steve, Thank you so much for taking the time to leave us a wonderful feedback. We apologize if your email hasn't got a response yet as we do not receive an email regarding this matter. You can reach us at enquiries@aussiesoles.com for your concern. Hope to hear from you soon 😊 Cheers, Aussie Soles Team 🎉

Posted 1 year ago

“These are my favourite thongs ever. Never get sore or tired feet and can wear them all day. I love the arch support and the way the thong cups the foot for supreme comfort. Wouldn't purchase another brand of thong. The whole family wears them and loves them!”

Helpful Report

Posted 1 year ago

Hi Joan, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂

Posted 1 year ago

“They arrived quickly and in good order.”

Helpful Report

Posted 1 year ago

Hi Jan, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off!😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂

Posted 1 year ago

“Love these so much brought in different colours and my friends have also brought them. They are really comfy 💜”

Helpful Report

Posted 1 year ago

Hi Marlene, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off! 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂

Posted 1 year ago

“This company provides well-designed and well-made footwear products and has prompt mail delivery. I first bought a pair of slides when I had a plantar fasciitis problem and they helped a lot with that. I have since bought another pair for myself and a pair for my wife and two pairs for my adult son.”

Helpful Report

Posted 1 year ago

Hi Timothy, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off! 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂

Posted 1 year ago

“Thank you very much Aussie Soles Team! The slides are very comfortable and supportive. My feet... and my legs and back... are most grateful to have found you. :)”

Helpful Report

Posted 1 year ago

Dear customer, Thank you so much for taking the time to give us a 5 star rate and a wonderful review. Our team will be happy to hear that their hard work has paid off! 😍 If you are ever in need of something better, please do not hesitate to contact us at enquiries@aussiesoles.com. Hope to serve you soon again 🤩 Cheers from AussieSoles Team! 🥂

Posted 1 year ago

Sunshine Industrial Family trust is rated 4.6 based on 705 reviews