Australian Piano Warehouse Reviews

Name: Australian Piano Warehouse
Rating: 4.67

4.7 Rating 855 Reviews

92 %

of reviewers recommend Australian Piano Warehouse

4.7

Based on 855 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Thank you. On line order. Had no problems and very quick service. Thank you ...”

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Posted 5 days ago

“Quick customer service and product arrived in good condition.”

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Posted 2 weeks ago

“Very prompt delivery of our purchase. Thank you!”

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Posted 2 weeks ago

“Great product, reasonable price, and very prompt delivery”

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Posted 3 weeks ago

“Excellent service. Customer service staff was quick to notice an issue with the delivery address upon placing the order and sorted it out after office hours. Very quick turn around.”

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Posted 3 weeks ago

“It was great experience shopping with Australian piano warehouse. The delivery was quick and no issues. Would recommend it to my friends”

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Posted 1 month ago

“i am satisfied with the product and service”

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Posted 1 month ago

“Fast Send out and high quality product.”

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Posted 1 month ago

“Love the keyboard, can't beat the price. Only thing is tracking did not work, went to an error page”

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Posted 1 month ago

“Hi, its confusing to have your email. I did purchased a piano at your company, however, its been almost a year ago. I had received another email weeks before. I was told that my piano has been collected. Please clarify if my purchase information has been used improperly. Thank you!”

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Posted 2 months ago

“The delivery was exceptionally fast and much appreciated.”

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Posted 2 months ago

“Thank you for the safe delivery of my Casio digital piano. I love it. My husband bought me a grand piano from your warehouse, Tate St Bentley. A Wurlitzer G461 Walnut in 1988. It has been cherished and played and given a lot of pleasure to my students. The cost was $8,500. Lynton Luff (dec) was our piano tuner. I will use the digital piano in another room when my husband, who sadly now has dementia is resting. Thank you. Jenny Hudson”

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Posted 2 months ago

“The guys were fantastic to deal with, their installation process was quick and they cleaned up their mess. The product is beautiful”

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Posted 2 months ago

“It's just that the package wasn't delivered, and nobody was going to tell me about the situation till I made a point of following you up and complaining. Even then, twice more the package wasn't delivered. I was told to stay home and to keep my phone close by in case there were any problems. And yet nobody called me each time, until I complained. I asked for a refund because this is just unecessary stress. If the customer pays for a service, those who received the payment should make sure things run smoothly on their end. It shouldn't be the customer doing all the work going onto 2-3 weeks after the order. In addition, the exact same situation happened earlier this year when I ordered a keyboard. I let it go as a once-off mistake. But this is now ridiculous.”

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Posted 2 months ago

“East and Fast. Thanks guys. Very simple and smooth transaction.”

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Posted 2 months ago

“Good and clear product selection at reasonable price. Excellent delivery”

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Posted 2 months ago

“Customer Support were really friendly and fast to get things done. Only thing was the courier took longer than the expected delivery date. But only by 1 day.”

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Posted 3 months ago

“Delivered quickly to regional area”

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Posted 3 months ago

“The piano we ordered was out of stock. But we were happy to replace it with the another colour one. Good communication”

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Posted 3 months ago

“Great to deal with. Piano came quick and it was perfect.”

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Posted 3 months ago

Australian Piano Warehouse is rated 4.7 based on 855 reviews