Australian Piano Warehouse Reviews

Name: Australian Piano Warehouse
Rating: 4.66

4.7 Rating 897 Reviews

92 %

of reviewers recommend Australian Piano Warehouse

4.7

Based on 897 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great buy. My daughter hasn’t stopped playing.”

Helpful Report

Posted 2 years ago

“Was unable to locate a reasonable case for a newly purchased electric piano but Australian Piano Warehouse were able to supply.”

Helpful Report

Posted 2 years ago

“Quick service”

Helpful Report

Posted 2 years ago

“I never got my product! I even sent an email and haven't gotten an answer yet. I want my money back! order #82572”

Helpful Report

Posted 2 years ago

“I visited the Warehouse as I wanted to assess the action and sounds of the new Casio PX-S7000 as I was keen to update from my PX-560M. The sounds were good but the action seemed to be similar which was disappointing. I was then shown the surprisingly more affordable Yamaha P515 which definitely had a better action, reasonable sounds and a louder speaker system. I was able to compare it to the Kawai MP11SE I also own which has arguably the best action of all digital stage pianos. I was then offered the opportunity to try a few of the smaller grand pianos to compare them to my U3 which ended up with me appreciating it even more. A few weeks later I made the decision to purchase the P515 and it was in my studio in Denmark in a few days because of the great service APW provide. I intend to use the P515 so my students can go busking and have also purchased a 16v Laptop Power Bank, which works great, to power it so as we can set it up anywhere in town.”

Helpful Report

Posted 2 years ago

“i have just returned to Australia from South America after several years where the same piano was selling for $995 USD so I am very pleased to come back to Oz and get the same deal for under $1000 AUD ...it is everything that i expected and its great to be able to play this digital piano with so many functions....”

Helpful Report

Posted 2 years ago

“Efficient buying experience and prompt courier delivery service.”

Helpful Report

Posted 2 years ago

“Ordered two separate products online at two separate transactions and both were delivered promptly”

Helpful Report

Posted 2 years ago

“Excellent”

Helpful Report

Posted 2 years ago

“Unfortunately delivery of my purchase was protracted and frustrating despite ultiple assurances from Aus Piano Warehouse and the courier.”

Helpful Report

Posted 2 years ago

“Fast delivery 👍”

Helpful Report

Posted 2 years ago

“I called the Sydney store of APW and got very good service. My inquiry was dealt with promptly and efficiently and received the product that I needed by ordering online. Thank you.”

Helpful Report

Posted 2 years ago

“Super quick delivery at a good price. Very happy.”

Helpful Report

Posted 2 years ago

“Ordering item went smoothly, great communication throughout process and no hold up at pick up.”

Helpful Report

Posted 2 years ago

“The online order process is quick and clear. Get my order in 3 days”

Helpful Report

Posted 2 years ago

“Prompt and accurate service. Highly recommend”

Helpful Report

Posted 2 years ago

“At first, I was worried about the delayed warehousing, but after the warehousing was confirmed, it was delivered faster than I expected, so I was satisfied.”

Helpful Report

Posted 2 years ago

“I cant recommend the Australian Piano Warehouse more highly. Staff are knowledgeable and helpful. Orders are handled very quickly and sent just as fast and with great care.”

Helpful Report

Posted 2 years ago

“Beautiful products and great customer service. Two items were unavailable and they called personally to discuss options and exchanged for equal if not better quality. Thank you would recommend 100%”

Helpful Report

Posted 2 years ago

“The quality of the piano keyboard covered cloth is not so good. More choices for customers will be better.”

Helpful Report

Posted 2 years ago

Australian Piano Warehouse is rated 4.7 based on 897 reviews