Australian Piano Warehouse Reviews

Name: Australian Piano Warehouse
Rating: 4.66

4.7 Rating 896 Reviews

92 %

of reviewers recommend Australian Piano Warehouse

4.7

Based on 896 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Order was smooth, quick and good savings on an amazing item. Well shipped. Will recommend to friends.”

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Posted 1 year ago

“3 stars because the product was exactly what I needed and it arrived quickly. Thank you. But. Zero stars for what I had to go through. The process and policy of the security measure is completely ridiculous for a $20 purchase. I spent way too long on the phone to get the security measure overridden because I don't have access to my corporate card's daily transaction list so I could not reply to the email with the small amount taken from my card. After going through a vigorous identity check, including questioning my mailing address being residential, I was told that it was a very generous gesture by the Piano Warehouse to override the security measure this one time, but not again. Please don't put people through this without any mention of your security measure process before purchasing. I absolutely agree for both parties it is a great policy if it was a very expensive piano purchase but seriously, for a $20 key?”

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Posted 1 year ago

“Product great and delivery was quick with no issues.”

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Posted 1 year ago

“Very happy with my purchase and the responsiveness to my queries via phone and email. Quick delivery (although my 2 items were delivered separately) I know that they were shipped together so this is just a courier company issue where they separated the items. I would definitely recommend Australian Piano Warehouse.”

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Posted 1 year ago

“The staff at the Australian Piano Warehouse is knowledgeable and very helpful, and the online ordering service worked smoothly. Highly recommended.”

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Posted 1 year ago

“I purchased a Yamaha CLP-785 digital piano at a competitive price and the piano arrived a few days later in excellent condition.”

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Posted 1 year ago

“bought a keyboard, delivery on time. Made sure I was not a scammer, took necessary steps for the payment. I liked it.”

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Posted 1 year ago

“Many thanks to everyone at Australian Piano Warehouse, I couldn’t be happier with my recent purchase of a YC61. Best price I could find anywhere, after much research, fast and friendly responses from the team, awesome product and stunningly fast delivery. IF ONLY I COULD PLAY THE DAMNED THING. 😀”

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Posted 1 year ago

“Pleasant and efficient service.”

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Posted 1 year ago

“Excellent experience”

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Posted 1 year ago

“Great service. item purchased online and arrived the following week. 👍”

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Posted 1 year ago

“It was easy to buy a piano from your company. This saved us a lot time. Thanks!”

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Posted 1 year ago

“Im very happy with my purchase! My orders arrived early and my orders were handled with care! Thank you so much team!”

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Posted 1 year ago

“Great customer service, quick and helpful response on email, friendly staff in store, prompt dispatch and delivery, very happy with products.”

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Posted 1 year ago

“I am very happy with all over process of my purchase.”

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Posted 1 year ago

“Amazing to deal with. Keep up the good work. Thank you.”

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Posted 1 year ago

“Very easy navigation of their site , and very clear with updates on delivery of packages.”

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Posted 1 year ago

“Excellent and prompt service thank you”

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Posted 1 year ago

“Excellent, very happy with the product and service”

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Posted 1 year ago

“Service is second to none. Great company. Only let down was that the piano sat in my own city for 6 days before I received it(may pay to change the courier company). Awesome piano too!”

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Posted 1 year ago

Australian Piano Warehouse is rated 4.7 based on 896 reviews