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Bali Holiday Secrets Reviews

4.9 Rating 456 Reviews
98 %
of reviewers recommend Bali Holiday Secrets
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About Bali Holiday Secrets:

Let me help lower the risk of something going wrong during your Bali holiday. After years of passing on insider tips to family and friends, I'm sharing my local knowledge about money, transport, attractions and day tours.

Transfers from Bali Airport to your hotel or villa are easy if you book ahead. Remove the stress from arriving at Bali Airport and book a private car and driver to personally meet you and get you to your accommodations quickly and easily. Be met on arrival by one of my personally vetted, English-speaking drivers and receive comprehensive, detailed instructions on navigating the airport and making contact with your personal driver straight after booking.

Our day tours get rave reviews because my network of local drivers is second to none. I have personally vetted all the drivers I work with. They text me when they pick you up and again when you have been dropped off at the end of the day. I also email your driver’s name, profile photo, vehicle photo and phone number beforehand to ensure your safety and provide confidence. They are all incredibly knowledgeable and make amazing guides for your day tours around Bali.

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Bali Holiday Secrets 5 star review on 19th April 2024
John H
Bali Holiday Secrets 5 star review on 19th April 2024
John H
Bali Holiday Secrets 5 star review on 5th April 2024
Michael D
Bali Holiday Secrets 5 star review on 5th April 2024
Michael D
Bali Holiday Secrets 5 star review on 11th February 2024
Simone P
Bali Holiday Secrets 5 star review on 5th February 2024
Alonso B
Bali Holiday Secrets 5 star review on 6th December 2023
Kasey D
107
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Judith R
Verified Customer
“07.04.2024 - Airport Transfer + Day Tour with Arya was excellent, 5 stars. Very polite, friendly, had suggestions where to go, helped us to take photos, contacted us at the airport by WhatsApp so it was very easy to meet up. We had a great day with Arya and Koman (?) who was training with him. 11.04.2024 - Airport Transfer with Putu was 3 stars. He was scheduled to pick us up at 9:30 and we did not get any Whatsapp communication from him. We were early to the pick up because most drivers have arrived early. By 9:30 we were very worried when we didn't hear anything. I sent him a few Whatsapp and he replied that he was on his way. He arrived about 10 minutes late. I would not have been so worried if he had told us in advance that he was running late, but with no communication, we were about to pay for another taxi to the airport.”
Helpful Report
Posted 2 weeks ago
Trevor S
Verified Customer
“Arya was fantastic. Great comms to make both pick up very smooth.”
Helpful Report
Posted 1 month ago
Ritu C
Verified Customer
“The booking was easy and Michael is prompt in replying to all queries. It was such a relief to have someone take care of our transport in Bali! Our driver, Made was cheerful and obliging. My only disappointment was that he seemed familiar only with very commercial touristy places - it would be great if places off the tourist track could be included. Looking forward to our next trip...Thank you so much Bali Holidays!!!”
Helpful Report
Posted 2 months ago
Mas D
Verified Customer
“Driver was super punctual and helpful. Thank you.”
Helpful Report
Posted 2 months ago
Anonymous
Verified Customer
“I recommend this service and found my driver, Komang, to be very friendly, respectful, and helpful. He was always on time and I was very grateful for how he safely navigated the very busy Bali traffic. I took into account Michael's tip - communication is key - and planned with Komang and had a great day out. I enjoyed the freedom of choosing when and where I wanted to go without having to follow a strict itinerary. Just make sure to plan with the driver who is familiar with the traffic and drive time etc. The vehicle was clean and spacious with AC and Komang went out of his way to make his passenger feel comfortable. It was easy to make the online booking and Michael was quick to respond with driver picture and car details. I'll be using this service again for my next Bali holiday and hope others do too. Thanks Komang and Michael!”
Helpful Report
Posted 4 months ago
Robyn R
Verified Customer
“Michael and Rizal made my arrival a smooth process which was appreciated when I arrived late 🙏”
Helpful Report
Posted 5 months ago
Natalia N
Verified Customer
“The pickup and driver were lovely, he spoke very fluently in english and was a pleasure to communicate with. A few unwanted and unnecessary stops along our trip where we were pressured into buying things we didn’t need or want was a little annoying. Apart from that I would definitely book again. Thank you”
Helpful Report
Posted 5 months ago
Simon T
Verified Customer
“Drivers were good. Turned up on time. Pricey just for airport transfers compared to a taxi.”
Helpful Report
Posted 5 months ago
Stuart W
Verified Customer
“Gede was a wonderful driver, we thank you for your care and attention. We would definitely recommend Gede to other travellers.”
Helpful Report
Posted 6 months ago
Geoff F
Verified Customer
“Our driver was knowledgeable, friendly and adaptable. We had a great day. Pura Tirta Empul (pictured) was one of the many lovely sites visited.”
Helpful Report
Posted 8 months ago
Alessandra F
Verified Customer
“Our experience with Bali Holiday Secrets was good. We did the Kintamani tour with the driver Wayan who was available and nice with us.”
Helpful Report
Posted 8 months ago
Anonymous
Verified Customer
“Made was wonderful! He certainly knows his way around the traffic enabling us to knock out our crazy full itinerary. His food recommendations were also delicious and western safe, while still allowing us to experience Indonesian and Balinese cuisine. Made is also incredibly friendly and fun to talk to on the long drives. The only downside is a few things can be lost in conversation, so make sure to be very direct on the next stop for the day instead of trying to talk through the whole list. Sending the itinerary through text helps a lot with understanding. I will be recommending Made and Bali Holiday Secrets to all my friends!”
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Posted 10 months ago
Thank you for your honest review. Very pleased to hear that you enjoyed your experience with Made. I hope these memories last you a lifetime! See you soon.
Posted 9 months ago
Kelly S
Verified Customer
“Great experience and we really liked our driver Gede. He was professional, friendly and knowledgeable. Gede helped make our day really enjoyable and was very flexible when we wanted to change our suggested itinerary during the day. He also provided lots of options of what we could do and helped us purchase tickets etc. we had a great day.”
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Posted 1 year ago
Surita C
Verified Customer
“We felt very safe with Dhana. He shared lots of interesting facts and was very flexible.”
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Posted 1 year ago
Anonymous
Verified Customer
“Driver was extremely helpful and friendly”
Helpful Report
Posted 1 year ago
Sally B
Verified Customer
“Even though the very wet weather, we had great day out, and really enjoyed the Gitgit tour (a great mix of sights with bonus stop at chocolate shop). Also, really appreciated Michael's assistance in recommendations and our driver's flexibility. A packed outing. Thank you!”
Helpful Report
Posted 1 year ago
Rachael L
Verified Customer
“Michael was very helpful organising a car for us at the last minute. The driver was pleasant, he knew the area booked. The car air con was the Bali style rather than the western air con which is much colder, it was perfectly sufficient for us though and the car was fine.”
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Posted 1 year ago
Thank you so much for the kind review, we very much appreciate it.
Posted 1 year ago
Robyn B
Verified Customer
“Excellent service and information provided by Michael making our arrival in Bali very easy. Our driver Aryan was very courteous and helpful. We will use this service again on our next visit to Bali.”
Helpful Report
Posted 1 year ago
Thanks for the review Robyn, very much appreciated.
Posted 1 year ago
Matthew B
Verified Customer
“Everything was super smooth with being picked up at the airport and taken to our destination. Our driver even took us to the other terminal so we could go to left luggage. I did however find the booking form a bit confusing because you have to say which region of Bali you are going to but there is no map or guidance.”
Helpful Report
Posted 1 year ago
Thank you so much for the review Matthew. I am sorry you found the booking form confusing, which is perplexing to me, as our airport transfer customers have the address and location of their destination. I'll ask other customers and see if I can resolve this as we pride ourselves on making things as simple as possible. Appreciate the feedback.
Posted 1 year ago
Bali Holiday Secrets is rated 4.9 based on 456 reviews
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