“Got a lovely p shaped bath with panel and screen, when it was delivered I realised I ordered a screen with a black trim instead of a chrome trim. Called them up and they ordered a new chrome one which they then delivered to the house and picked up the other one. Absolutely first class service from a great company. Many thanks”
“I purchased 2 LED mirrors which were too big. I co tasted Ewan in Bathshack who was more that helpful with providing all the return details and instructions and gave me several option on where to return the item to. I will certainly do business with bathshack again👏”
“Great service, great communication and updates on delivery after the order and very clear instructions about checking the tiles on arrival and the time we had to revert with any issues, all very clear, lovely product and subsequently placed another order for bathroom furniture. Would recommend.”
“I initially ordered a Vado kovera wall mount mixer as their website was the only one selling it and its production had stopped 5 years back. Unfortunately just received two boxes for two purchases with just wall cartridges without taps. We contacted them, they apologised and promised to investigate to repeat the process and readily paid us back. Good and responsive customer services!”
“Ordered a bath panel. I received a phone call before they dispatched it to see if i needed anything else added to my order. Excellent service if you had forgotten anything. Delivered promptly and without damage. I will be recommending the company to my friends.”
“Trouble free experience, quick delivery, well packaged, delivery person even suggested and waited while I unpacked it to check all was ok (unheard of)
I haven't installed as yet but it is a substantial piece of equipment.”
“The tap is great unfortunately the support from Bathshack was appalling. Our order came minus some connections and the installation instruction leaflet When I contacted them I was asked to send photos of the missing pieces!!! Then asked to highlight in the manual what was missing !! (No manual) Having gone on line and found a diagram I duly forwarded the graphics to them highlighting what was missing. After another long wait a package arrived and The completely wrong pieces enclosed.
Not impressed with Bathshack. Shop somewhere else.”
“This unit wasn't available after I'd ordered it. I recieve a phone call explaining this and was offered a different product which was suitable and an upgrade. Delighted with service,they could have easily just stated product wasn't available anymore but instead ensured I was happy and received an alternative”
“Previously left a 3 star review as my unit arrived damaged.
I received an email from Ewan who was able to offer me a discount as we were happy with the unit otherwise, and the damage was not visible once installed.
Very happy with the outcome and our sink unit is already installed in our new bathroom.
Thank you Bathstore!”
“Previously left a 3 star review as my unit arrived damaged.
I received an email from Ewan who was able to offer me a discount as we were happy with the unit otherwise, and the damage was not visible once installed.
Very happy with the outcome and our sink unit is already installed in our new bathroom.
Thank you Bathstore!”
