“The tap is great unfortunately the support from Bathshack was appalling. Our order came minus some connections and the installation instruction leaflet When I contacted them I was asked to send photos of the missing pieces!!! Then asked to highlight in the manual what was missing !! (No manual) Having gone on line and found a diagram I duly forwarded the graphics to them highlighting what was missing. After another long wait a package arrived and The completely wrong pieces enclosed.
Not impressed with Bathshack. Shop somewhere else.”
“This unit wasn't available after I'd ordered it. I recieve a phone call explaining this and was offered a different product which was suitable and an upgrade. Delighted with service,they could have easily just stated product wasn't available anymore but instead ensured I was happy and received an alternative”
“Previously left a 3 star review as my unit arrived damaged.
I received an email from Ewan who was able to offer me a discount as we were happy with the unit otherwise, and the damage was not visible once installed.
Very happy with the outcome and our sink unit is already installed in our new bathroom.
Thank you Bathstore!”
“Previously left a 3 star review as my unit arrived damaged.
I received an email from Ewan who was able to offer me a discount as we were happy with the unit otherwise, and the damage was not visible once installed.
Very happy with the outcome and our sink unit is already installed in our new bathroom.
Thank you Bathstore!”
