Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've just received my second order from these guys as we needed more badges for work events. They look so good and professional. I dealt with Josh, who is always happy to help, replies really quickly to emails and just an overall great experience.”

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Posted 10 months ago

Thank you so much, Jordan, for your fabulous 5-star rating of Big Bear Promo! We sincerely appreciate your continued trust and support. We are delighted to hear that you are satisfied with your second order of badges for your work events. It's wonderful to know that our products have met your expectations, and we'll make sure to pass on your kind words to Josh. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again!

Posted 10 months ago

“Callum Burton was very helpful, efficient and we can't wait to see our finished products!”

Helpful Report

Posted 10 months ago

Dear Claudia, Thank you so much for your 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are so glad that Callum was very helpful and efficient throughout the process and we look forward to you receiving your products!

Posted 10 months ago

“as always superb service excellent quality and fast delivery”

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Posted 10 months ago

Dear Andy, Thank you so much for your 5-star rating of Big Bear Promo! We truly appreciate your feedback and are thrilled to hear that you are satisfied with our service. Thank you again for choosing Big Bear Promo!

Posted 10 months ago

“Dealt with Callum! Efficient and professional!”

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Posted 10 months ago

Dear Jake, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We're thrilled to hear that you found our services efficient and professional, especially when dealing with our remarkable team member, Callum. We look forward to hearing from you again.

Posted 10 months ago

“I have placed a few orders with Big Bear Promo over the last couple of years and Ross has always been amazing, nothing has been too much trouble with his outstanding customer service! Thank you!”

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Posted 10 months ago

Dear Sian, Thank you so much for taking the time to rate Big Bear Promo with 5 stars! We are thrilled to hear that you have had a positive experience with our team, especially with Ross providing exceptional customer service. Your kind words mean a lot to us. Thank you again for your fantastic rating and for being a valued customer. We look forward to hearing from you in the future! Best regards, The Big Bear Promo Team

Posted 10 months ago

“Pens look great, Sam has been fantastic dealing with orders. Nothing is to much trouble for her. Will use service again and recommend to my franchisees and other companies.”

Big Bear Promo 5 star review on 29th July 2024

Helpful Report

Posted 10 months ago

Dear Nat, Thank you so much for your amazing 5-star rating of Big Bear Promo! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are glad to hear that the pens look great and we are especially proud of Sam for his fantastic job in handling your order. We look forward to hearing from you again in the future! Best regards, Big Bear Promo Team

Posted 10 months ago

“Great service, thank you for the very quick turnaround on a tricky, and very bespoke job.”

Helpful Report

Posted 10 months ago

Dear Kevin, Thank you so much for awarding Big Bear Promo with a fantastic 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with our services. We are delighted that we were able to meet your expectations and provide you with the prompt turnaround you needed. Once again, thank you for choosing Big Bear Promo. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 10 months ago

“Absolutely amazing costumer service and my event went well because Andrew was extremely helpful since I reached out to him. We will be back 😄”

Helpful Report

Posted 10 months ago

Dear Sandra, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We are thrilled to hear that you had such an amazing experience with our customer service, especially with Andrew. It is delightful to hear that your event went well, and we are glad to have played a part in its success. Once again, thank you for your trust and valuable feedback. We look forward to hearing from you again! Best regards, The Big Bear Promo Team

Posted 10 months ago

“We recently ordered branded pens from Big Bear Promo for Diggerland Plant Training School, and we couldn't be happier with the experience! The pens arrived quickly and were exactly as described. Andrew James was a pleasure to work with—efficient, professional, and attentive to our needs. Highly recommend Big Bear Promo for all your promotional needs!”

Big Bear Promo 5 star review on 26th July 2024

Helpful Report

Posted 10 months ago

Dear Blake, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your support and feedback. We're delighted to hear that you recently ordered branded pens from us and had a wonderful experience. It's great to know that the pens arrived promptly and met your expectations. We're also thrilled that Andrew James provided you with excellent customer service. Thank you once again for recommending Big Bear Promo for all promotional needs. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 10 months ago

“Callum was so patient and kind whilst we were deciding on our order, we went with notebooks, pens and bottles and they all came out really well. We will definitely recommend the Big Bear promo team to other companies looking to order their giveaways. Thanks!”

Helpful Report

Posted 10 months ago

Thank you so much, Valeriya, for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your feedback and we're thrilled to hear that you had a great experience with us. Callum was absolutely thrilled to see your kind words about his patience and kindness during the decision-making process. We're glad that you were pleased with the notebooks, pens, and bottles. We hope to hear from you again in the future.

Posted 10 months ago

“Quick easy service.”

Helpful Report

Posted 10 months ago

Thank you so much for taking the time to rate Big Bear Promo with 5 stars. We're thrilled to hear you were happy with the customer service and we hope to hear from you again.

Posted 10 months ago

“Quick delivery, great customer service.”

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Posted 10 months ago

Dear Amber, Thank you so much for taking the time to leave us a fantastic 5-star rating for Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Once again, thank you for choosing Big Bear Promo and for sharing your positive feedback. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 10 months ago

“Callum was a great help when ordering and the turnaround for the order was perfect. Will be using Big Bear Promo again in the future.”

Helpful Report

Posted 10 months ago

Dear Matt, Thank you so much for taking the time to give Big Bear Promo a 5-star rating! We truly appreciate your support. We are ecstatic to hear that Callum provided you with excellent assistance during the ordering process. Moreover, we are thrilled that the turnaround time for your order met your expectations. If there's anything else we can assist you with, please don't hesitate to let us know. Best regards, Big Bear Promo Team

Posted 10 months ago

“Ross was great, we had a quick service with no hassle. Ross was happy to help us with the design changes we needed too.”

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Posted 10 months ago

Dear Emily, Thank you so much for your incredible 5-star rating of Big Bear Promo! We truly appreciate your kind words and feedback. It's wonderful to hear that Ross provided you with quick and hassle-free service. We're thrilled that he was able to assist you with the design changes you needed as well. We're always here to help, and we sincerely look forward to hearing from you again! Warm regards, The Big Bear Promo Team

Posted 10 months ago

“Josh was awesome , Fabulous quick efficient communication :) love the product”

Big Bear Promo 5 star review on 24th July 2024

Helpful Report

Posted 10 months ago

Thanks for leaving a 5-star review, Ana! It's wonderful to hear you enjoyed working with Josh and we'll be sure to pass on your kind comments to him. We hope to hear from you again in the future.

Posted 10 months ago

“Return customer, once again amazing customer service and quality of product. Thank you Liam Benson for sorting our order out on such a tight turnaround, extremely appreciated.”

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Posted 10 months ago

Thanks for leaving a 5-star review! We're pleased to hear you're a returning customer and we thank you for your continued trust in Big Bear Promo. We're pleased to hear you were happy with the customer service and quality of products. We'll be sure to pass on your kind comments to Liam and we look forward to hearing from you again.

Posted 10 months ago

“Great Service and product again from Big Bear. Thank you Sam Lewis for your help. The personalised mugs are perfect!”

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Posted 10 months ago

Dear Clare, Thank you so much for giving Big Bear Promo a magnificent 5-star rating! We truly appreciate your kind words and continued support. Once again, it brings us immense joy to know that you were satisfied with our service and products. We extend our deepest gratitude to you for mentioning Sam Lewis and appreciating his assistance. Thank you again for your outstanding review and for being a valued customer. We look forward to hearing from you in the future. Best regards, Big Bear Promo

Posted 10 months ago

“Amazing company. Always on time, Callum Burton replies super fast. Highly recommend.”

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Posted 10 months ago

Thank you so much, Oleksandra, for giving Big Bear Promo a 5-star rating! We truly appreciate your support and are thrilled you had a positive experience with us. We're delighted to hear Callum was super fast with his replies and we'll be sure to pass on your kind comments to him. We are grateful for your recommendation and look forward to hearing from you again soon!

Posted 10 months ago

“Andrew was amazing from start to finish, it's the second time he's assisting me with the order and I'm really pleased again! Will definitely order from here again :)”

Helpful Report

Posted 10 months ago

Dear Dominika, Thank you so much for your glowing 5-star rating of Big Bear Promo! We truly appreciate your kind words and support. We are thrilled to hear that Andrew provided you with outstanding assistance throughout the entire ordering process. It brings us immense joy to know that this is the second time he has been able to assist you and that you are pleased with our services once again! Thank you for choosing Big Bear Promo, and we can't wait to work with you again soon! Warm regards, Big Bear Promo

Posted 10 months ago

“I was delighted with the service I received. Tyler managed to locate the exact product that I was having great difficulty finding elsewhere. He kept me informed during each part of the process and arranged delivery on the specific day I requested. I will definitely be using Big Bear Promo in the future.”

Helpful Report

Posted 10 months ago

Dear Iain, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We truly appreciate your kind words and are thrilled to hear that you were delighted with the service you received. We are pleased that Tyler could locate the exact product you were having difficulty finding. It's lovely to know that his excellent communication skills kept you informed throughout the process and that we were able to arrange delivery on the specific day you requested. Thank you for trusting Big Bear Promo. We look forward to hearing from you again. Warm regards, Big Bear Promo Team

Posted 10 months ago

Big Bear Promo is rated 5.0 based on 746 reviews