Big Bear Promo Reviews

Name: Big Bear Promo
Address: 15 warren Park way, Enderby, Leiciester, England
Rating: 4.98

5.0 Rating 746 Reviews

100 %

of reviewers recommend Big Bear Promo

Company Reviews

Metrics

Info

5.0

Based on 746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how Big Bear Promo made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Big Bear Promo 5 star review on 3rd December 2024

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for a golf gift for a cancer charity golf day and found Big Bear Promo on line and they looked like a reliable company on reading their reviews. We ordered mini golf tee bags which were great quality for reasonable price. Ross Robinson from Big Bear Promo was great in his recommendations for a gift and was very attentive on emails and the gifts arrived promptly and we are delighted with them and we're sure the 200 players at the tournament will find them useful, and a lovely reminder of what always is a special day.”

Helpful Report

Posted 10 months ago

Dear Alan, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We are thrilled to hear that you had a great experience with us. It warms our hearts to know the mini golf tee bags were perfect for your charity golf day and we're glad that our items met your expectations. We also appreciate your kind words about Ross. We understand the importance of timely delivery, and we're glad that your order arrived promptly. We greatly appreciate your order and look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 9 months ago

“Big Bear Promo are super quick when dealing with my enquiries, and very helpful when I looking at various price points. Ross is my main point of contact, he is friendly and prompt when I send through an enquiry, and makes placing an order effortless. Big Bear Promo are always my first go to when looking for quality merchandise.”

Helpful Report

Posted 10 months ago

Thank you so much, Rebecca, for giving Big Bear Promo a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are delighted to know that our team, especially Ross, was able to provide you with excellent customer service. We feel honoured to be your go-to source for promotional merchandise and look forward to hearing from you again.

Posted 9 months ago

“I am very pleased with the quality of the pens that were promptly delivered in time for our event. Ross was a great help in sorting everything out in time.”

Helpful Report

Posted 10 months ago

Dear Jonathan, Thank you so much for your outstanding 5-star rating and for taking the time to review Big Bear Promo. We are thrilled to hear that you're extremely pleased with the quality of the pens for your event. It's great to know that you received them promptly and that everything worked out seamlessly with the assistance of Ross. Once again, thank you for choosing Big Bear Promo and we look forward to hearing from you again. Warm regards, Big Bear Promo

Posted 10 months ago

“From to very first contact till order, Callum has been fantastic. Nothing was to much trouble and he showed great customer service skills and knowledge. We look forward to ordering more items in future with Callum.”

Helpful Report

Posted 10 months ago

Dear Sarah, Thank you so much for your amazing 5-star rating of Big Bear Promo! We truly appreciate your kind words and your support. We are thrilled to hear that you had such a positive experience working with Callum and we'll be sure to pass on your kind comments. Thanks again for choosing Big Bear Promo! Best regards, Big Bear Promo

Posted 10 months ago

“Joe helped arrange a quick turn around of 100 a5 designed gift bags for an event. Great communication, timely delivery and very sturdy quality”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We appreciate your kind words and taking the time to share your experience. We're delighted to hear that Joe assisted you in arranging a quick turnaround of gift bags for your event and we'll be sure to pass on your kind comments to him. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 10 months ago

“I ordered 100 personalised condoms for our university society and they were perfect! Exactly as described. Ross was extremely helpful and happy to change our quote quickly when we requested some amendments. Thank you! Plymouth Snowriders”

Helpful Report

Posted 10 months ago

Thank you so much for your amazing 5-star rating of Big Bear Promo! We really appreciate your feedback and are thrilled to hear that you found the items to be perfect and exactly as described. We're especially glad to know that Ross was extremely helpful and accommodated your requests for amendments to the quote. Thank you again for choosing Big Bear Promo! Best regards, The Big Bear Promo Team

Posted 10 months ago

“Swift. simple ordering process and received goods in excellent time.”

Big Bear Promo 5 star review on 6th August 2024

Helpful Report

Posted 10 months ago

Dear Caroline, Thank you so much for giving Big Bear Promo a 5-star rating. We really appreciate your feedback and support, and we are thrilled to hear that you found our ordering process swift and simple. We are also delighted to hear that you received your goods in excellent time. Thank you once again for your kind words and for choosing Big Bear Promo. We look forward to hearing from you again.

Posted 10 months ago

“Ordered some custom chargers and Liam was amazing, very responsive and helpful throughout the order. Having a point of contact helped a lot. The product came in at the right time and right condition. Great stuff!”

Helpful Report

Posted 10 months ago

Dear May, Thank you so much for your outstanding 5-star rating and positive review of Big Bear Promo! We are thrilled to hear that you had a wonderful experience with our custom chargers and that Liam provided exceptional customer service to you throughout the entire ordering process. We are also glad to hear that the product arrived at the right time and in excellent condition. Once again, we truly appreciate your kind words and the trust you have placed in our company. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Warm regards, Big Bear Promo

Posted 10 months ago

“This company is amazing. They are always quick to reply and fast to deliver. Would not hesitate to reommend them. Callum has been super helpful and alway at the end of an email with any queries.”

Helpful Report

Posted 10 months ago

Thank you so much for the wonderful 5-star rating of Big Bear Promo! We truly appreciate your feedback and are delighted to hear that you had a fantastic experience with our company. It brings us great joy to know that we were able to respond promptly to your enquiries, and we'll be sure to pass on your kind comments to Callum. Once again, we are grateful for your kind words and for recommending us. If there is anything else we can do for you in the future, please don't hesitate to let us know. We look forward to hearing from you again.

Posted 10 months ago

“Really good service from Joe, the order was quick, he kept in contact and delivery was on time.”

Helpful Report

Posted 10 months ago

Thank you so much for your 5-star rating of Big Bear Promo! We sincerely appreciate your positive feedback. We are thrilled to hear that Joe provided you with really good service, and we look forward to hearing from you again in the future.

Posted 10 months ago

“Matched a cheaper quote from another provider, very efficient customer service from Callum B and great response time”

Helpful Report

Posted 10 months ago

Thank you so much for giving Big Bear Promo a five-star rating! We truly appreciate your kind words and your support. We are delighted to hear that you had a positive experience with our team and we will pass along your compliments to Callum. Additionally, we understand the importance of competitive pricing, and we are thrilled that we were able to match a cheaper quote from another provider. Once again, thank you for taking the time to share your feedback. We look forward to hearing from you again! Best regards, Big Bear Promo Team

Posted 10 months ago

“Great and efficient service from our account manager Josh. Super quick to respond to our enquiry and we're over the moon with how our lanyards turned out!”

Big Bear Promo 5 star review on 31st July 2024

Helpful Report

Posted 10 months ago

Thank you so much for your glowing 5-star review of Big Bear Promo! We greatly appreciate your kind words and are thrilled to hear that you had a great and efficient experience with our account manager, Josh. We're pleased to hear that you are delighted with how your lanyards turned out. Thank you once again for your order, and we look forward to hearing from you again in the future!

Posted 10 months ago

“Callum Burton is always so quick to get back to me with any enquiry i have and always helps all he can with my constant 'urgent' requests for delivery asap. He is my go to supplier. :-)”

Helpful Report

Posted 10 months ago

Dear Jo, Thank you so much for your fantastic 5-star rating of Big Bear Promo! We're delighted to hear Callum has been providing you with exceptional service and we're grateful for your kind words. We're honoured to be your go-to supplier, and we look forward to continuing to provide you with all your promotional product needs. Best regards, Big Bear Promo

Posted 10 months ago

“Great quality and service especially from Callum Burton who was superb from start to finish! thank you from Wrexham County Borough Council.”

Helpful Report

Posted 10 months ago

Dear Morgan, Thank you so much for leaving us a 5-star rating for Big Bear Promo! We truly appreciate your kind words about our service and products. Your recognition means a lot to us, and we will pass on your appreciation to Callum and the rest of our team. We look forward to hearing from you again. Best regards, Big Bear Promo

Posted 10 months ago

“Ross was extremely helpful throughout the order process, we will definitely be using Big Bear Promo again in the future!”

Helpful Report

Posted 10 months ago

Dear Jodie, Thank you so much for the amazing 5-star rating you gave Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had a great experience. We are glad to know that Ross was extremely helpful throughout the order process and we'll be sure to pass on your kind words. We are grateful for your business and look forward to hearing from you again in the future. Warm regards, The Big Bear Promo Team

Posted 10 months ago

“Happy with everything. Great communication, excellent delivery and great product!”

Helpful Report

Posted 10 months ago

Dear Martina, Thank you so much for giving Big Bear Promo a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you were happy with everything. Thank you once again for your support and kind words. We look forward to hearing from you again in the future! Best regards, Big Bear Promo Team

Posted 10 months ago

“recently received our order and Callum was great help - very efficient with queries”

Helpful Report

Posted 10 months ago

Dear Rebecca, Thank you so much for your wonderful 5-star rating of Big Bear Promo! We truly appreciate your support and your kind words. It's delightful to know that you recently received your order and had a great experience with our team, particularly Callum. Thank you once again for choosing Big Bear Promo and for taking the time to share your positive feedback. We look forward to hearing from you again soon. Warm regards, Big Bear Promo

Posted 10 months ago

“Callum Burton (sales account manager) was excellent in helping me find the most suitable products for my organisation. He always replied very promptly and was very patient and helpful with me. He organised everything to take place swiftly, the delivery was very quick and we are happy with the quality of the product and the print of our logo on them. I would totally recommend Big Bear Promo.”

Helpful Report

Posted 10 months ago

Dear Despina, Thank you so much for taking the time to give us a wonderful 5-star rating for Big Bear Promo. We truly appreciate your positive feedback and recommendation. We are delighted to hear that Callum was able to assist you in finding the most suitable products for your organisation and we'll be sure to pass on your kind words. Once again, thank you for your kind words and recommendation. We look forward to hearing from you again. Best regards, Big Bear Promo

Posted 10 months ago

“We've been using Big Bear Promo for a couple of years now, can't fault them. Callum is always very responsive, quick turnaround on quotes, proofs and deliveries. Would highly reccommend!”

Helpful Report

Posted 10 months ago

Dear Sasha, Thank you so much for your fantastic five-star rating of Big Bear Promo! We sincerely appreciate your kind words and recommendation. It's great to hear that you have been using our services for a couple of years and have had a great experience with us. We look forward to hearing from you again in the future! Best regards, The Big Bear Promo Team

Posted 10 months ago

“We placed a las minute order with Big Bear Promo for some branded T-shirts that we needed for an event. Callum placed our order and assured us that we would receive it in time for our event. We have since queried a couple of items with Callum and he always gets back to us within minutes - I couldn't fault the service! Thank you Callum”

Helpful Report

Posted 10 months ago

Dear Shannon, Thank you so much for your 5-star rating of Big Bear Promo! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. We're glad we were able to meet your needs with the branded T-shirts for your event, and we'll be sure to pass on your kind words to Callum. Once again, thank you for choosing Big Bear Promo. We're grateful for your business and look forward to hearing from you again in the future. Warm regards, Big Bear Promo

Posted 10 months ago

Big Bear Promo is rated 5.0 based on 746 reviews