Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,717 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It was wonderful to arrive and have no hassles and a lovely drive, with luggage help and being taken care of. Good, helpful driver”

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Posted 1 year ago

Dear Ms. Marylin, Thank you very much for your wonderful review! We’re delighted to hear that your experience with Blacklane was smooth and enjoyable, and that our driver was able to assist with all your needs. Providing exceptional service throughout your journey is always our top priority. We can’t wait to welcome you back for your next ride! Warm regards, Veronica

Posted 1 year ago

“very nice and efficent service. reliable & professional”

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Posted 1 year ago

Dear guest, Thank you so much for your kind words! Providing a consistently reliable and professional service is at the core of what we do, and your feedback is a wonderful confirmation that we’re on the right track. We look forward to seeing you again soon! Warm regards, Chloe

Posted 1 year ago

“Blacklane offers consistently high-qaulity, exeptional rides. I have used them in Europe as well as in the United States and always find them to be superior to "gig" based rideshares. Blacklane is a professional chauffeur serivce that elevates experiences whether a simple trip to the airport or a night out on the town.”

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Posted 1 year ago

Dear Mr. Alan, Thank you for your fantastic review! We’re thrilled to hear that you consistently enjoy our high-quality rides in both Europe and the United States. It’s wonderful to know we can elevate your experiences, whether for airport trips or special nights out. We can’t wait to welcome you back on your next journey! Warm regards, Veronica

Posted 1 year ago

“excellent service. One of the best servoces if not the best”

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Posted 1 year ago

Dear Giovanni, It is fantastic to receive such a glowing review. We want to deliver the absolute best service for our guests, so thank you for letting us know we are achieving this goal! We will continue striving for excellence on every ride. See you on the next one! Best regards, Chloe

Posted 1 year ago

“Great service and clean vehicles!”

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Posted 1 year ago

Dear Camely, Thank you for the fantastic review! I am delighted to hear that our vehicles and service lived up to your high expectations. Your comfort and enjoyment is our top priority, and your kind words motivate us to continue delivering the best. We can't wait to welcome you back in future! Warm regards, Chloe

Posted 1 year ago

“Very good service and always on time”

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Posted 1 year ago

Dear guest, Thank you for the glowing review! It's amazing to hear our chauffeurs are consistently punctual and efficient. This is the standard we strive for on every ride. We look forward to having you ride with us again soon! Best regards, Chloe

Posted 1 year ago

“I have used Blacklane in the passed, and the service is always very good.”

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Posted 1 year ago

Dear Tracey, Thank you so much for your kind words! We're thrilled to hear that you've consistently had good experiences with Blacklane. Your continued trust in our service means a lot to us. I very much hope you choose us again in the near future! Warm regards, Chloe

Posted 1 year ago

“I booked home to airport and back rides 31 may and 6 june All goog, helpful driver, smoth ride”

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Posted 1 year ago

Dear Maureen, Thank you very much for your fantastic review! I'm delighted to hear that your rides to and from the airport were smooth and that our driver was helpful. Your comfort and peace of mind are of utmost importance to us, so it’s wonderful to know we met your expectations. We look forward to welcoming you back for your next journey! Warm regards, Chloe

Posted 1 year ago

“Great service. On time. Polite. Recommended.”

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Posted 1 year ago

Dear guest, Thank you for your fantastic review! Timeliness and courtesy are our top priorities, and we're so glad that we could exceed your expectations. Your recommendation means the world to us. We can’t wait to welcome you back on your next journey! Warm regards, Chloe

Posted 1 year ago

“Driver was very curteous and helpful. This is in keeping with our prior experience and our expectations.”

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Posted 1 year ago

Dear Ramachandiran, Thank you for sharing your experience with us! We're thrilled to hear that your chauffeur delivered the expected service standard. It's wonderful to know that we continue to provide the quality, enjoyable experience you deserve. We look forward to serving you again very soon! Warm regards, Chloe

Posted 1 year ago

“Just had the one trip from airport but doing more soon , Rome to port then back to airport”

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Posted 1 year ago

Dear Kerrie, It's amazing to hear your first ride with us met your expectations - welcome to Blacklane! Wherever your journeys may take you, we always hope to be able to help you reach your destination. We aim to provide a seamless, luxurious service from start to finish, and will gladly do so again on your next ride to port. Thanks so much for leaving us a wonderful review. Best regards, Chloe

Posted 1 year ago

“Always on time, always courteous drivers, always safe. Thanks always”

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Posted 1 year ago

Dear guest, Your feedback and thanks are so appreciated. It really is our pleasure to provide you with a consistently top-quality experience. Your safety, comfort and peace of mind are the most important to us! Wishing you another wonderful ride on your next trip. Best regards, Chloe

Posted 1 year ago

“Everything went well . We were met at the airport and taken to Franschhoek. Car comfortable”

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Posted 1 year ago

Dear David, Thank you for taking the time to share about your recent airport pick-up. Our chauffeurs' professional, courteous service is at the heart of what we do, so it's great to hear your chauffeur delivered quality service. When you are ready for your next ride, I hope you will choose Blacklane again to take you to your destination! Best wishes, Chloe

Posted 1 year ago

“This was a great expereince for our client. Thank you”

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Posted 1 year ago

Dear Donna, Thank you for letting us know your client had an enjoyable experience during their Blacklane ride! Your feedback is invaluable to us! We strive for excellence on every ride, from start to finish. I very much hope both you and your client will choose us again for future journeys. Warm regards, Chloe

Posted 1 year ago

“Professional and real time service”

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Posted 1 year ago

Dear Bwalya, Thank you for your wonderful feedback! It’s our priority to provide a seamless experience, and we’re delighted that we delivered this for you. I'm glad to know your chauffeur was professional and you enjoyed your ride. I very much hope we will see you on board again soon! Warm regards, Chloe

Posted 1 year ago

“The driver was extremely courteous, prompt and well spoken. Highly recommend Blacklane.”

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Posted 1 year ago

Dear Cynthia, Thank you for your glowing review and recommendation! It really does mean a lot to know that our service exceeds your expectations. We always want to provide the best possible experience for our guests, and we’re delighted to be a part of your travel experience. We can’t wait to see you again soon! Warm regards, Chloe

Posted 1 year ago

“Excellent and prompt seevice”

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Posted 1 year ago

Dear Robin, Thank you for your excellent feedback! Getting you to your destination on time and in comfort is our priority, so it's amazing to hear we achieved this for you. Wherever your next journey takes you, I hope Blacklane can help you get there. Warm regards, Chloe

Posted 1 year ago

“Easy booking via the app, great communications prior to pickup. Great interaction with the driver and very smart clean vehicles. This is the way to travel and catch connecting flights etc.”

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Posted 1 year ago

Dear Nigel, Thank you so much for your amazing review! We're thrilled to hear that you found our app easy to use and that our communication met your expectations. We take pride in our professional drivers and clean vehicles, and it's fantastic to know that you enjoyed a smooth experience, start to finish. We look forward to seeing you again on your next ride! Warm regards, Chloe

Posted 1 year ago

“Punctual and courteous service.”

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Posted 1 year ago

Dear guest, Thank you for your kind words! It is brilliant to know that our chauffeur delivered the quality service we expect on every Blacklane ride. Professionalism and care are important aspects of our service, and we appreciate you taking the time to share your experience. We look forward to having you ride with us again soon! Warm regards, Chloe

Posted 1 year ago

“everything went according to plan and was really good. Nice car and great service”

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Posted 1 year ago

Dear Carol, Thank you for your fantastic feedback! Hearing that everything went smoothly helps us know we are providing the seamless, quality service we strive for! I am glad you had a wonderful experience with Blacklane. Hoping to see you again very soon! Warm regards, Chloe

Posted 1 year ago

Blacklane GmbH is rated 4.7 based on 3,717 reviews