Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,717 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“A prompt reliable service with comfortable vehicles and professional chauffeurs. Highly recommend.”

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Posted 1 year ago

Dear Tonianne, Thank you for your amazing review. It's wonderful to hear that you found our service prompt and reliable, with comfortable vehicles and professional chauffeurs. Your recommendation means the world to us! We look forward to welcoming you again for your next journey. Warm regards, Veronica

Posted 11 months ago

“Always on time always professional. Great service company”

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Posted 1 year ago

Dear John, Thank you very much for your wonderful review! We're so glad to hear that you found our service to be punctual and professional. It’s our goal to provide a seamless experience for all our guests, and your feedback truly means a lot to us. We can’t wait to welcome you aboard again soon! Warm regards, Veronica

Posted 11 months ago

“Perfect and professional as always.”

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Posted 1 year ago

Dear Colin, Thank you for your wonderful review. It's great to hear that you had a perfect and professional experience with us. At Blacklane, we strive to set a high standard, and your feedback means a lot to our team. We look forward to welcoming you back on your next journey! Warm regards, Veronica

Posted 11 months ago

“Our chauffeur was there waiting for us when we flew into Vancouver. The transition was smooth and effortless.”

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Posted 1 year ago

Dear Michael, Thank you for sharing your wonderful experience! We're happy to hear that your arrival in Vancouver was smooth and effortless, thanks to your chauffeur. It's our mission to ensure a seamless transition for all our guests. We look forward to welcoming you back on your next journey! Warm regards, Veronica

Posted 11 months ago

“Surprised at the quality of the service provider by Blacklane, the drivers are polite and professional. They took care of our luggage and ensured we had a pleasant trip.”

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Posted 1 year ago

Dear William, Thank you for your wonderful review! We're delighted to hear that you were impressed with our drivers' professionalism and attentiveness. Making your journey pleasant is our top priority, and it's fantastic to know we succeeded! We truly appreciate your feedback and hope to welcome you aboard again soon. Warm regards, Veronica

Posted 11 months ago

“Courteous and helpful driver and a comfortable and clean van”

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Posted 1 year ago

Dear William, Thank you for your review! It's brilliant that your ride was a comfortable, and your chaffeur was courteous and helpful. Cleanliness and first-class service are key to a great experience, and it’s fantastic to know we met your expectations. We can’t wait to welcome you back in the future. Warm regards, Chloe

Posted 1 year ago

“Excellent Service. Driver was also very knowledgeable about local history which was nice as it took a while to get to the hotel.”

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Posted 1 year ago

Dear Margaret, Thank you for your comments about the excellent service you received on your recent Blacklane ride. These standards are exactly what we expect from our professional and knowledgeable chauffeurs! I am glad to know you arrived at your hotel safely, and wish you a pleasant trip. Hopefully you will consider Blacklane for your return journey! Best wishes, Chloe

Posted 1 year ago

“Best service, polite and knowledable drivers. Always on time.”

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Posted 1 year ago

Dear Manuel, Thank you for your wonderful review! We're delighted to hear that you found our drivers to be polite and knowledgeable, and that we were on time for your ride. We are always striving to deliver the best service, so thank you for letting us know we are succeeding. I look forward to having you on board with us again soon. Warm regards, Chloe

Posted 1 year ago

“Excellent service as always.”

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Posted 1 year ago

Dear Serena, Thank you for letting us know we delivered on another enjoyable ride! It's amazing to hear that our service consistently meets your expectations. This is what drives us, and we can't wait to do even better on your next ride. Kindest regards, Chloe

Posted 1 year ago

“Great car and driver, navigation, and overall experience”

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Posted 1 year ago

Dear Sukrant, Thank you for your great feedback. We're delighted to hear that you enjoyed your entire Blacklane experience. Everything we do is dedicated to providing a seamless experience, and it really is our pleasure to deliver this for you. Hopefully you will join us again for another journey soon! Warm regards, Chloe

Posted 1 year ago

“Driver was on time and got us to hotel quickly.”

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Posted 1 year ago

Dear Paul, Thank you for your wonderful review! I am happy to know that your chauffeur was punctual and got you to your hotel in a timely manner. Providing a smooth and efficient service is what we strive for at Blacklane. I hope to see you on board again soon. Warm regards, Chloe

Posted 1 year ago

“Amazing Service, Always arrive in time and professional. Keep you updated on drivers, arrival time or any changes well in advacne”

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Posted 1 year ago

Dear Ms. Karen, Thank you so much for your wonderful review! We’re pleased to hear that you appreciate our punctuality and professional service. Keeping you informed is part of our commitment to ensuring a seamless travel experience. We can’t wait to welcome you on your next journey with us! Warm regards, Veronica

Posted 1 year ago

“Prrompt pick up and a very nice driver. Excellent service, thank you.”

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Posted 1 year ago

Dear Hazel, Thank you so much for your kind words! It's great to hear that your pick-up was prompt and that our chauffeur provided excellent service. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. We can't wait to welcome you aboard again soon! Warm regards, Veronica

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Dear Ms. Aileen, Thank you for your warm words! We’re delighted our efforts resulted in a positive experience for you. Your satisfaction is our greatest reward, and we hope to welcome you back soon. Warm regards, Veronica

Posted 1 year ago

“Love blacklane for myself and for my clients always on time always very communicative and excellent service. Thank you.”

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Posted 1 year ago

Dear Ms. Candace, Thank you for your wonderful review. It's great to hear that you and your clients appreciate our punctuality and communication. Providing excellent service is our top priority, and it's heartening to know we've met your expectations. We look forward to assisting you again soon! Warm regards, Veronica

Posted 1 year ago

“Driver was excellent. Early and very pleasant .”

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Posted 1 year ago

Dear Ms. Angelika, Thank you for your wonderful review. We're so glad to hear that your driver made such a positive impression with their punctuality and pleasant demeanor. Your satisfaction means a lot to us, and we can't wait to welcome you back for your next journey! Warm regards, Veronica

Posted 1 year ago

“Great service!”

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Posted 1 year ago

Dear Valued Guest, Thank you for your great feedback! We're delighted to hear that you enjoyed our service. Your satisfaction is our top priority, and we appreciate your support! We look forward to welcoming you back on your next journey. Warm regards, Veronica

Posted 1 year ago

“Easy to use website and professional drivers.”

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Posted 1 year ago

Dear Ms. Tracy, Thank you for your kind words! We're delighted to hear that you found our website easy to navigate and enjoyed the professionalism of our drivers. Your satisfaction is our top priority, and we strive to provide a seamless experience for all our guests. We look forward to serving you again in the future! Warm regards, Veronica

Posted 1 year ago

“Great service. Arrived on time. Friendly and respectful driver.”

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Posted 1 year ago

Dear Ms. Anne, Thank you for sharing your experience! It’s wonderful to hear our team’s punctuality and friendliness made a difference. Your satisfaction is our top priority, and we’re grateful for your trust in us. We can't wait to welcome you back for your next journey! Warm regards, Veronica

Posted 1 year ago

“Driver was very professional and nice”

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Posted 1 year ago

Dear Ms. Carole, Thank you for taking the time to share your experience! We're so pleased our driver made a positive impact on your journey. We aim to deliver exceptional service to all our guests and are grateful for your feedback. We look forward to welcoming you on board again soon! Warm regards, Veronica

Posted 1 year ago

Blacklane GmbH is rated 4.7 based on 3,717 reviews