Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Very good experience with Blacklane. Everything was smooth and there was little to no wait time. Highly professional service!”

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Posted 3 months ago

Dear Eleonora, Thank you for your wonderful rating. We’re thrilled that your Blacklane experience was smooth with minimal wait time and that you found our service highly professional. Your feedback motivates us to maintain our standards. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Excellent very early morning service from pick up at our apartment to drop off at Edinburgh airport.”

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Posted 3 months ago

Dear Gail, Thank you so much for taking the time to share this lovely feedback with us. We’re delighted to hear that your very early morning journey from your apartment to Edinburgh Airport went so smoothly. It’s wonderful to know that you experienced excellent service throughout, and we truly appreciate you choosing Blacklane for such an important start to your trip. Kind regards, Veronica

Posted 3 months ago

“Beautiful ride”

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Posted 3 months ago

Dear Walter, Thank you for your kind words and amazing feedback. We’re so glad your ride was beautiful and that you had a great experience. We look forward to driving you again soon. Warm regards, Veronica

Posted 3 months ago

“The service is highly communicative, the driver was early, and the drive was safe and luxurious!”

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Posted 3 months ago

Dear Kara, Thank you for your positive feedback and kind words. We’re delighted the communication, punctuality, safety, and luxurious experience met your expectations. We hope your future trips with us remain smooth, comfortable, and stress-free. Warm regards, Veronica

Posted 3 months ago

“I use Blacklane all over the world for its reliability; at LAX alternatives like Uber are difficult and time consuming to access. From my house TO the airport the price quote tends to be too high for some reason. I find that Blacklane drivers are more professional than the part-timers of the “app” services and their cars roomy and comfortable.”

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Posted 3 months ago

Dear Ian, Thank you so much for taking the time to share this detailed feedback with us. We’re really glad to hear that you rely on Blacklane around the world, and that our professional chauffeurs and comfortable, roomy vehicles make a positive difference to your journeys, especially at locations like LAX where alternatives can be more difficult to access. We truly appreciate your continued trust in Blacklane and hope your future trips with us remain smooth, comfortable, and stress-free. Kind regards, Veronica

Posted 3 months ago

“Arrived on time in an SUV to accommodate all our luggage and got us to our destination on time.”

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Posted 3 months ago

Dear Brian, Thank you so much for taking a moment to share your feedback with us. We’re very happy to hear that your chauffeur arrived on time in an SUV that comfortably fit all your luggage and that you reached your destination as planned. We truly appreciate you choosing Blacklane and wish you many more smooth and stress-free journeys ahead. Kind regards, Veronica

Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

Dear Edward, Thank you so much for taking a moment to share your feedback with us. We’re really pleased to hear that you experienced excellent service. We truly appreciate you choosing Blacklane and wish you many more smooth and comfortable journeys ahead. Kind regards, Veronica

Posted 3 months ago

“Delivers excellent and seamless service.”

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Posted 3 months ago

Dear Marie, Thank you for your kind words. We’re delighted that you had an excellent and seamless service with Blacklane, that'e exactly what we aim to offer every time. We look forward to serving you again on your next journey. Kind regards, Veronica

Posted 3 months ago

“Great and very accurate service from booking right through to pickup. Car and driver were excellent and punctual. Highly recommended – we’d definitely use them again”

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Posted 3 months ago

Dear Pascal, Thank you for your great rating and kind words. We’re delighted the booking process, pickup, and overall service were accurate, and that the car and driver were excellent and punctual. We appreciate your high recommendation and look forward to welcoming you onboard again soon. Kind regards, Veronica

Posted 3 months ago

“Great service from start to finish. Communication was excellent. No complaints whatsoever. A fantastic experience.”

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Posted 3 months ago

Dear Valued Guest, Thank you so much for taking the time to share this wonderful feedback with us. We’re delighted to hear that everything went smoothly from start to finish and that you found our communication excellent throughout your journey. It’s truly encouraging to know you had such a fantastic experience with no complaints at all. We really appreciate you choosing Blacklane and look forward to making many more of your future trips just as easy and comfortable. Kind regards, Veronica

Posted 3 months ago

“High professional & on-schedule service.”

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Posted 3 months ago

Dear Balaji, Thank you for your amazing rating and kind words. We’re delighted your experience was high professional and on-schedule. We strive to maintain these standards for every journey. We look forward to assisting you again soon. Kind regards, Veronica

Posted 3 months ago

“Our driver was great. She was patient, helpful, kind and gave great recommendations. She was also a good driver.”

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Posted 3 months ago

Dear Valued Guest, Thank you so much for taking the time to share this lovely feedback with us. We’re really happy to hear that your driver made such a positive impression. It’s wonderful to know that she was patient, helpful, kind, and able to share great recommendations, and that you also felt very comfortable with her driving. We truly appreciate you choosing Blacklane and hope your future journeys with us are just as pleasant and reassuring. Warm regards, Veronica

Posted 3 months ago

“Gear, comfortable ride. Thank you!”

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Posted 3 months ago

Dear Kelly, Thank you for your wonderfu rating and kind words. We’re delighted your ride was comfortable and enjoyable. We look forward to welcoming you onboard again soon. Warm regards, Veronica

Posted 3 months ago

“Vladimir did a wonderful job communicating with me and making sure my daughter arrived safely. He stayed when her plane changed flight numbers and arrived later, picked her up and made sure she arrived to the right building she needed to get to. I appreciate that he texted me back that she arrived safely. I would highly recommend Blacklane for future needs.”

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Posted 3 months ago

Dear Michelle, Thank you so much for taking the time to share this thoughtful feedback with us. We’re delighted to hear that Vladimir took such great care in staying in touch with you, monitoring the flight changes, and making sure your daughter was safely picked up and brought to the correct building. It’s especially reassuring to know that his updates gave you peace of mind and that you would recommend Blacklane for future needs. We truly appreciate your trust and wish you and your daughter many more safe and comfortable journeys ahead. Kind regards, Veronica

Posted 3 months ago

“Very happy with service provided by Blacklane - will recommend to others and plan on using them again.”

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Posted 3 months ago

Dear Wendy, Thank you for your wonderful rating. We’re thrilled you’re happy with our service and appreciate you recommending us. Looking forward to assist you on your next journey. Kind regards, Veronica

Posted 3 months ago

“Great service, especially at JFK”

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Posted 3 months ago

Dear Margrethe, Thank you so much for taking the time to share this lovely feedback with us. We’re delighted to hear that you experienced great service, especially at JFK, and that everything went smoothly for you there. We truly appreciate you choosing Blacklane and wish you many more comfortable and stress-free journeys ahead. Kind regards, Veronica

Posted 3 months ago

“On time, very comfortable!”

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Posted 3 months ago

Dear Ingrid, Thank you for your amazing review and for letting us know you found the ride on time and very comfortable. We’re delighted you enjoyed the experience. We look forward to having you onboard again soon. Warm regards, Veronica

Posted 3 months ago

“The service was excellent”

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Posted 3 months ago

Dear Brian, Thank you for your kind rating. We’re thrilled to hear the service was excellent and that you had a positive experience with Blacklane. We look forward to serving you again soon. Kind regards, Veronica

Posted 3 months ago

“Great experience on every level”

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Posted 3 months ago

Dear Francesca, Thank you so much for sharing your wonderful feedback. We’re delighted to hear you had a great experience on every level. We look forward to welcoming you back for another seamless journey. Kind regards, Veronica

Posted 3 months ago

“On time, clean and reliable, great experience”

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Posted 3 months ago

Dear Valued Guest, Thank you for sharing your positive experience. We’re glad to hear your ride was on time, clean, and reliable. If there’s anything else we can do to help next time, please let us know. Warm regards, Veronica

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews