Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Outstanding service!”

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Posted 4 months ago

Dear Kevin, Thank you so much for your kind words. We’re delighted that you had an outstanding experience with Blacklane. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“I’m so impressed with Blacklane. Your services are amazing and I enjoyed riding with you guys”

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Posted 4 months ago

Dear Grace, Thank you so much for your wonderful feedback. We’re thrilled to hear you’re impressed and that you enjoyed riding with Blacklane. We truly appreciate your support and look forward to welcoming you again soon. Warm regards, Jacob

Posted 3 months ago

“The Limousine came exact in time and 2as a very nice driver”

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Posted 4 months ago

Dear Lydia, Thank you for your wonderful review. We’re delighted to hear the limousine arrived on time and that you had a pleasant chauffeur. We appreciate you taking the time to share your experience and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Jesus was fantastic and professional. Gave us tips about the city and made sure we were taken care of on our trip to the port. Great service.”

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Posted 4 months ago

Dear William, Thank you for sharing your experience. We’re thrilled to hear that your chauffeur provided professional service and helpful tips for your city visit. It’s wonderful to know you felt well taken care of during your trip to the port. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Dependable and professional”

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Posted 4 months ago

Dear Christy, Thank you for your feedback. We’re glad to hear you found Blacklane dependable and professional. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Excellent service and very polite”

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Posted 4 months ago

Dear Anyika, Thank you for your kind words and the feedback. We’re delighted to hear you had an excellent experience and found our team polite. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Exceptional service. I highly recommend. I will definitely use Blacklane in the future.”

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Posted 4 months ago

Dear Frederick, Thank you so much for your kind feedback. We’re thrilled you had an exceptional experience and that you’d recommend Blacklane. We look forward to welcoming you again on your future trips. Warm regards, Jacob

Posted 3 months ago

“Blacklane and its drivers always provide top notch service. Very professional, courteous and timely. Would highly recommend.”

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Posted 4 months ago

Dear David, Thank you for sharing your kind words. We’re thrilled to hear you consistently receive professional and timely service from Blacklane and our chauffeurs. We truly appreciate your recommendation and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Great ride!”

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Posted 4 months ago

Dear Fernando, Thank you for your kind feedback. We’re thrilled you enjoyed your ride and appreciate you choosing Blacklane. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“An excellent ride as per normal. Comfortable vehicles, prompt efficient service, and competent drivers. One suggestion: When notifying the customer of the name of the driver, giving their mobile phone contact number would be most helpful. Often the airport internet is unreliable, especially when you don’t have data roaming.”

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Posted 4 months ago

Dear Gavin, Thank you for the kind words and for the constructive suggestion. We’ll review the option of sharing chauffeur contact details to improve connectivity, especially where airport internet may be unreliable. Our team will assess feasibility and safety considerations. We look forward to welcoming you again on your next ride. Kind regards, Jacob

Posted 4 months ago

“Driver was very accommodating and amazing.”

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Posted 4 months ago

Dear Valued Guest, Thank you for your wonderful feedback. We’re delighted to hear that our chauffeur was accommodating and amazing. We greatly appreciate you sharing your experience and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“On time and quality cars.”

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Posted 4 months ago

Dear Mark, Thank you for your kind review. We’re thrilled to hear you found our service punctual and our vehicles of high quality. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Excellent driver, car,and experience. He arrived 25 min early, right to our driveway, loaded all bags, and we arrived early. Very pleasant ride to LAX! Thank you Blacklane.”

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Posted 4 months ago

Dear Sumiko, Thank you so much for sharing your wonderful experience. We’re thrilled to hear that our chauffeur and overall service exceeded your expectations and that you arrived early and felt well taken care of. We truly appreciate your kind words and look forward to welcoming you again on your next trip. Warm regards, Jacob

Posted 3 months ago

“Easy to book, always have reliable drivers meeting the location and on time.”

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Posted 4 months ago

Dear David, Thank you for taking the time to share your experience. We’re thrilled to hear that booking was easy and that our chauffeurs were reliable and on time. Your feedback motivates us to keep delivering smooth and dependable service. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Great experience”

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Posted 4 months ago

Dear Mark, Thank you for your kind words. We’re thrilled you had a great experience with Blacklane. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Driver needs to be more familiar with area and easy way to approach freeways . During our trip to the j.k airport was a concern”

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Posted 4 months ago

Dear Luis, Thank you for sharing your feedback. We’re sorry to hear that the chauffeur's familiarity with the area and freeway access affected your trip to the airport. We take concerns like this seriously and will make sure that they do not occur in the near future. We hope to welcome you again soon. Kind regards, Jacob

Posted 4 months ago

“Very happy with service. On time and very clean car. Driver was courteous and helpful.”

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Posted 4 months ago

Dear Craig, Thank you for your kind words. We’re glad you were happy with the on time arrival and courteous, helpful chauffeur. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Very good driver and service”

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Posted 4 months ago

Dear Edward, Thank you for sharing your positive feedback. We’re delighted to hear that you had a very good chauffeur and service. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Very friendly Driver.Ms Alonso Punctual.10 min early very appreciated 👏”

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Posted 4 months ago

Dear Susan, Thank you for your kind review. We’re thrilled to hear that Ms. Alonso was friendly and arrived early. Your feedback is greatly appreciated and we look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

“Excellent service”

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Posted 4 months ago

Dear Gary, Thank you for your kind feedback and for sharing your experience. We’re thrilled to hear you found our service excellent. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews