Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Driver was right on time; very polite and helpful.”

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Posted 4 months ago

Dear Jane, Thank you for your kind review. We’re thrilled to hear the chauffeur was punctual and helpful. We truly appreciate your support and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Always dependable, drivers are always very nice and helpful !”

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Posted 4 months ago

Dear Al, Thank you for your kind words. We’re delighted to hear you find our chauffeurs dependable and helpful. We’ll be sure to pass along your feedback to the team. We hope to welcome you back again in the near future. Kind regards, Jacob

Posted 4 months ago

“Thank you 😊”

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Posted 4 months ago

Dear Majd, Thank you so much for your kind note. We’re thrilled to hear you enjoyed your experience with Blacklane. We hope to welcome you back again in the future. Kind regards, Jacob

Posted 4 months ago

“司機先生很專業，服務態度非常好，很開心的一次體驗”

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Posted 4 months ago

Dear Feng, Thank you for your kind feedback! We’re thrilled to hear your chauffeur provided professional, excellent service and made your experience so pleasant. We hope to welcome you again in the near future. Kind regards, Jacob

Posted 4 months ago

“Brilliant service! Arrived in good time. Nice helpful driver. Calm and composed driving. Highly recommended!”

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Posted 4 months ago

Dear Bosco, Thank you for sharing your wonderful feedback. We’re thrilled to hear you enjoyed the timely arrival and helpful chauffeur. Your recommendation means a lot to us and we look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Best experience ever! Very comfortable and a smooth ride.”

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Posted 4 months ago

Dear Pamela, Thank you so much for your wonderful rating and kind words. We’re thrilled to hear you had a good experience and that your ride was comfortable and smooth. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Fantastic service, drivers are always on time. The communication to update each step of the way is so comforting knowing my clients are being transported. Customer Service if needed to call, which is rare, is super helpful, efficient and professional.”

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Posted 4 months ago

Dear Michelle, Thank you for your wonderful review. We’re thrilled to hear that our chauffeurs are punctual and that our proactive communication provides reassurance for you and your clients. It’s great to know that our customer service team is helpful and professional when needed. We truly appreciate your trust in Blacklane and look forward to delivering the same reliable service on your future trips. Kind regards, Jacob

Posted 4 months ago

“This was my first time using a car service and I highly recommend Blacklane!”

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Posted 4 months ago

Dear Jana, Thank you so much for sharing your kind feedback and for choosing Blacklane for your first car service experience. We’re delighted to hear you highly recommend us! We look forward to riding with you again on your next trip and helping ensure every journey remains smooth and enjoyable. Welcome to Blacklane. Kind regards, Chloe

Posted 4 months ago

“Wir waren über den Ablauf und die Pünktlichkeit sehr zufrieden.”

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Posted 4 months ago

Dear Elke, Thank you for your review. We’re glad to hear you were satisfied with the process and our punctuality and we appreciate you choosing our service. We hope to welcome you again in the near future. Kind regards, Jacob

Posted 4 months ago

“Very professional”

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Posted 4 months ago

Dear Fathesha, Thank you for your kind feedback. It’s wonderful to know our team met your expectations with our professionalism. We look forward to serving you again on your next trip. Kind regards, Chloe

Posted 4 months ago

“Great experience”

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Posted 4 months ago

Dear Meredith, Thank you for the 5-star review. We’re thrilled you had a great experience with Blacklane. It means a lot that you chose us for this journey. We hope to see you again! Warm regards, Chloe

Posted 4 months ago

“On time, frindly and professional driver, perfectly maintained nice van, internet work excellent, all 5 star”

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Posted 4 months ago

Dear Valued Guest, Thank you for your glowing feedback! We’re delighted hat your chauffeur's professionalism and the premium vehicle ensured you had a smooth, five-star experience. We look forward to serving you again on your next trip. Kind regards, Chloe

Posted 4 months ago

“Very professional. Car was comfortable and clean.”

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Posted 4 months ago

Dear Laurie, Thank you for your great review! We pride ourselves on our professional service and immaculate vehicles, so thanks for letting us know we are living up to our quality standards. We hope you'll be booking with us again soon! Kind regards, Chloe

Posted 4 months ago

“On time, professional, great communication. Cars are clean. Drivers very nice. I have had great experiences with this company.”

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Posted 4 months ago

Dear Betsy, Thank you for taking the time to share your wonderful feedback. We’re thrilled that our punctual chauffeurs and luxurious vehicles are meeting your high expectations! It means a lot to us that you’ve had great experiences with Blacklane. Looking forward to seeing you on your next trip. Kind regards, Chloe

Posted 4 months ago

“Prompt and efficient”

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Posted 4 months ago

Dear Satej, Thank you so much for your review. We’re thrilled to hear you had a prompt and efficient journey on your recent Blacklane booking. We appreciate your support and look forward to seeing you again soon! Warm regards, Chloe

Posted 4 months ago

“Prompt and reliable service with nice clean cars”

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Posted 4 months ago

Dear Valued Guest, Thank you for your fantastic rating and for choosing Blacklane. It's great to know we are consistently meeting the service standards you deserve. If there’s anything more we can do to enhance your experience on your next ride, feel free to let us know! Kind regards, Chloe

Posted 4 months ago

“Always reliable and good service”

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Posted 4 months ago

Dear Niap, Thank you for your wonderful 5/5 review. We’re truly thrilled to hear you consistently find Blacklane reliable with good service. We appreciate your support and look forward to serving you again soon. Kind regards, Chloe

Posted 4 months ago

“Exceptional Luxury Chauffeur Service Blacklane is quite simply the gold standard in luxury chauffeur and car services. From the moment you book, everything is seamless and reassuring. Their chauffeurs consistently arrive at least 15 minutes early, immaculately presented in smart suits, well-spoken, discreet, and unfailingly professional. The vehicles themselves are top-tier—immaculate, high-end cars that offer both comfort and understated elegance. Every journey feels calm, refined, and effortlessly well managed, allowing you to relax completely or focus on business. The attention to detail and level of professionalism sets Blacklane apart from any other service. “Impressive” doesn’t quite do it justice—this is luxury travel executed to perfection. Highly recommended for anyone who expects nothing but the very best.”

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Posted 4 months ago

Dear Joe, Thank you for your outstanding 5-star feedback. We are so excited you feel we are the gold standard in luxury travel! We always aim to deliver our guests the perfect service they deserve, and it's heartwarming to know we have always been able to do that for you. Your thorough review and wonderful comments motivate us to work even harder for our valued guests. Your support truly means the world! Wherever you'll be riding next, we're honoured it will be with Blacklane. Our professional, discreet chauffeurs and immaculate vehicles await you! Warm regards, Chloe

Posted 4 months ago

“on time, very pleasant.”

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Posted 4 months ago

Dear Joseph, Thank you for your great review. I'm glad your chauffeur arrived on time and delivered excellent service. We look forward to the chance to keep up our high standards on your next booking. Kind regards, Chloe

Posted 4 months ago

“Excellent service and onliging”

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Posted 4 months ago

Dear Eve, Thank you for your 5 star feedback! We’re delighted that you had an excellent ride and found our team obliging. We appreciate your trust in us, and look forward to having you back on board again. Kind regards, Chloe

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews