Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and quick.”

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Posted 3 years ago

“I bought the ladder and got it much earlier than expected.”

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Posted 3 years ago

“Efficient service”

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Posted 3 years ago

“Great selection of quality ladders at a good price. Excellent service & quick delivery.Recommended.”

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Posted 3 years ago

“Ordered my ladder in the afternoon and it was delivered the next day at 8.30am!! Very well packaged, it took me 20 minutes to carefully remove the heavy plastic bag, I wanted to keep it to repackage the ladder over the winter. So far I have used the ladder once to cut the rear hedge to our garden, having sorted out the best setting for the tripod leg and some wood to stop the leg sinking in the soft earth border I was amazed just how stable the ladder was and how much easier it became to cut the hedge, the flat top of the hedge is 8 feet high (and I like it neatly square cut). I was able to quickly move the ladder along the 18 metre hedge, negotiating around all obstacles in the borders and get the job done in a much more relaxed way than using a standard step ladder. If you cut hedges or trees then you need one of these.”

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Posted 3 years ago

“Faultless service”

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Posted 3 years ago

“Excellent company, nothing was too much trouble. Top quality customer & delivery service. Well priced products. Informative web site.”

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Posted 3 years ago

“I am very happy with my Hendon 8 tread tripod ladders.They are light and sturdy.Easy to set up and handle.The main thing for me was stability on my sloping garden.These steps are very stable and will enable me to safely cut my own tree for a few more senior years.The Ladders were delivered in perfect condition and earlier than estimated.But they were left with a neighbor. Wish I had known about this type of Ladder years ago.”

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Posted 3 years ago

“browns ladders delivered the ladder on time considering these testing times . It was a fast delivery considering the distance involved . The ladder is a great piece of kit very versatile and suits my needs . I would definitely shop again at Browns ladders and would recommend them to anyone looking for that perfect ladder to suit your needs .”

Browns Ladders 5 star review on 18th June 2021

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Posted 3 years ago

“Good choice of steps and ladders, oredred 3 sets of sets and arrived promptly. Emailed for an invoice and had an immediate reply, so very happy. Well buy from them again”

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Posted 3 years ago

“Excellent service, Hendon ladder arrived next day after purchase.”

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Posted 3 years ago

“Friendly customer service and a brilliant product! I am extremely happy with my tripod ladder. The three adjustable legs are so useful on uneven ground which I encounter all the time as a gardener! I don't know how I have managed without one!”

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Posted 3 years ago

“Correct ladder delivered first time and within 3 days”

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Posted 3 years ago

“Great choice, great communication and quick delivery.”

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Posted 3 years ago

“Clear website pictures and descriptions made choosing my stepladder easy. I phoned my order in because I had online problems and found customer services friendly and helpful. My stepladder was delivered within three days as arranged. Excellent service all round.”

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Posted 3 years ago

“very good product, fast delivery. No complaints at all.”

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Posted 3 years ago

“Excellent company to deal with. Order placed and delivered really quickly and its made in the UK !!!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“First time visit for advice on what type of ladders I needed. Staff very helpful, fully explained and good stock to choose from. Prices reasonable for quality ladders, speedy delivery, and would recommend Browns to anyone in the future.”

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Posted 3 years ago

“Very quick service and good communication”

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Posted 3 years ago

Browns Ladders is rated 4.7 based on 359 reviews